Permanent Customer Service Jobs in Guildford

1 to 13 of 13 Permanent Customer Service Jobs in Guildford

Network Operations Center Manager

Guildford, England, United Kingdom
neoci
Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial role in strategic planning, resource allocation … and stakeholder communication to ensure that network operations align with the company’s business objectives. Core Responsibilities High Customer Service Standards: Uphold exceptional customer service and business integrity. Conduct: Always be presentable in appearance and manner. Ambassador: Represent the company positively at all times. to Security … Responsibilities Leadership: Lead and manage the NOC team, providing guidance, direction, and mentorship to ensure success in meeting operational objectives and delivering high-quality service to customers. Monitoring: Oversee the monitoring and management of customer network infrastructure, ensuring optimal performance and reliability. Escalation: Act as a point of more »
Posted:

IT Service Desk Manager - ITIL

Guildford, Surrey, United Kingdom
Jump IT Recruitment
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of … 1st/2nd service desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is … most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step up then please get in touch with Karen at Jump IT in the first instance. Permanent more »
Employment Type: Permanent
Salary: £28000 - £50000/annum +Exc Benefits + Potential
Posted:

AEDS Business Lead/Administration Lead

Guildford, United Kingdom
Hybrid / WFH Options
Surrey and Borders Partnership NHS Foundation Trust
band 5 Business Lead/Lead Administrator on a fulltime position on a substantive basis. The post holder will be based at our main service hub at Farnham Road Hospital, Guildford GU2 7LX and Epsom hub. The post holder will be joining what is a well-established and supportive … facilities for adults (18 years+) with moderate to severe eating disorders. The successful applicant will become an integral member of the Adult Eating Disorders Service MDT, providing administrative support for the service manager and the team. The role will involve ensuring that administrative support to the AEDS team … advantage. A broad range of administrative and business experience is required including confidence and composure as well as dealing with potentially difficult situations. Excellent customer care skills and a flexible approach to work are essential. Applicants must also be comfortable working in a busy environment and be able to more »
Employment Type: Permanent
Salary: £29828.00 - £36311.00 a year
Posted:

Student Hub Assistant

Guildford, Surrey, South East, United Kingdom
University of Surrey
a Student Hub Assistant you will deliver high quality student support via the universitys one stop shop, MySurrey Hive, ensuring students receive an exceptional customer focused information service and a memorable student experience. Key responsibilities will include: Greeting and offering front line support and guidance to users of … running of central University events, including welcome and registration activity About you The successful candidate will have experience of multi-tasking and delivering excellent customer service in a highly demanding and face paced environment. They will be part of a highly collaborative team and required to demonstrate a more »
Employment Type: Permanent
Salary: £28,000
Posted:

NOC Manager

Guildford, Surrey, South East, United Kingdom
In Technology Group Limited
My clients are a Managed Service provider and we are looking for an experienced NOC Manager to join our team. As a NOC Manager, you will be responsible for managing the Network Operations Centre (NOC) team, ensuring that all network and service issues are handled in a timely … day-to-day activities of the NOC team, including setting objectives, providing feedback, and scheduling team members. * Ensure the team is providing high-quality customer service and technical support, within the agreed SLAs. * Monitor the NOC team's performance and provide regular feedback and reports to the management … customers, vendors, and other stakeholders. * Develop and maintain operational policies and procedures and ensure that all team members adhere to them. * Monitor and manage customer escalations, ensuring that issues are resolved quickly and efficiently. * Develop and maintain a knowledge base of customer issues and solutions. Technical Skills Required more »
Employment Type: Permanent
Salary: £50,000
Posted:

Administrator

Guildford, United Kingdom
Alliance Medical Ltd
skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … Experience As a successful applicant you must be able to demonstrate: experience using Microsoft office skills of organising filing systems and computer files good customer service skills excellent communication skills, as you will be both patient facing and using the telephone. IT literacy excellent organisational skills the ability … Person Specification sponsorship Essential Do you currently possess the Right to Work in the UK without the requirement of visa sponsorship? Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £24960.00 - £26000.00 a year
Posted:

SMART Repair Technician

Guildford, Surrey, South East, United Kingdom
Inchcape Retail Limited
SMART Repair Technician at Inchcape UK. As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Guildford, Surrey, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Area Sales Manager M&E Support Systems

Guildford, Surrey, South East, United Kingdom
Mitchell Maguire
contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »
Employment Type: Permanent
Salary: £50,000
Posted:

IT Support Apprentice - Level 3

Guildford, Surrey, South East, United Kingdom
Get Staffed Online Recruitment
Apprentice - Level 3 A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including device … configuration, customer and IT support. About our client: Our client is a technology company (founded in 2001), started by a team of experienced and passionate engineers with the vision of creating the world class products, both hardware and software to serve the global market. They provide innovative, high technology … you will do in your working day: Offering both a prompt response and a proactive resolution to all support issues within the SLA. Answering customer support calls in a timely, clear and professional manner. Assisting customers as first line technical support to diagnose, troubleshoot and resolve the simple issues more »
Employment Type: Permanent
Salary: £12,000
Posted:

IT Support Engineer - 2nd line Schools

Berkshire - Surrey, Guildford, Surrey, United Kingdom
hireful
necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response more »
Employment Type: Permanent
Salary: £30000 - £36000/annum
Posted:

Lift Service Engineer

Guildford, Surrey, United Kingdom
Stannah
holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »
Salary: Competitive
Posted:

Vertical Transportation Service Engineer

Guildford, Surrey, United Kingdom
Stannah
holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »
Salary: Competitive
Posted:
Customer Service
Guildford
10th Percentile
£21,000
25th Percentile
£22,500
Median
£32,500
75th Percentile
£34,500
90th Percentile
£37,000