Customer Service Job Trends in Guildford

Customer Service
Surrey > Guildford

The table below provides summary statistics and salary benchmarking for jobs advertised in Guildford requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 21 24 19
Rank change year-on-year +3 -5 +51
Permanent jobs citing Customer Service 9 6 9
As % of all permanent jobs in Guildford 4.50% 4.58% 5.63%
As % of the Processes & Methodologies category 5.45% 5.13% 6.29%
Number of salaries quoted 9 3 9
10th Percentile - £30,400 £14,000
25th Percentile £23,500 £31,375 £22,500
Median annual salary (50th Percentile) £25,000 £34,000 £30,145
Median % change year-on-year -26.47% +12.79% -13.25%
75th Percentile £40,000 £44,375 £35,000
90th Percentile - £50,000 £37,971
Surrey median annual salary £34,000 £33,250 £32,404
% change year-on-year +2.26% +2.61% -13.59%

All Process & Methodology Skills
Guildford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Guildford.

Permanent vacancies with a requirement for process or methodology skills 165 117 143
As % of all permanent jobs advertised in Guildford 82.50% 89.31% 89.38%
Number of salaries quoted 140 55 116
10th Percentile £26,950 £39,750 £25,875
25th Percentile £40,000 £45,625 £34,313
Median annual salary (50th Percentile) £56,750 £57,500 £48,650
Median % change year-on-year -1.30% +18.19% -7.33%
75th Percentile £75,000 £77,500 £65,000
90th Percentile £100,500 £82,500 £70,000
Surrey median annual salary £50,000 £60,000 £52,500
% change year-on-year -16.67% +14.29% -8.70%

Customer Service
Job Vacancy Trend in Guildford

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Guildford.

Customer Service job vacancy trend in Guildford

Customer Service
Salary Trend in Guildford

Salary distribution trend for jobs in Guildford citing Customer Service.

Salary distribution trend for jobs in Guildford citing Customer Service

Customer Service
Salary Histogram in Guildford

Salary distribution for jobs citing Customer Service in Guildford over the 6 months to 13 January 2026.

Salary histogram for Customer Service in Guildford

Customer Service
Co-Occurring Skills & Capabilities in Guildford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 5 (55.56%) Electronics
1 5 (55.56%) Retail
Job Titles
1 5 (55.56%) 1st Line Support
1 5 (55.56%) IT Support
2 4 (44.44%) Support Specialist
2 4 (44.44%) Technical Specialist
2 4 (44.44%) Technical Support
2 4 (44.44%) Technical Support Specialist
Processes & Methodologies
1 5 (55.56%) API Integration
1 5 (55.56%) E-Commerce
2 4 (44.44%) Problem-Solving
Quality Assurance & Compliance
1 5 (55.56%) SLA