1 to 25 of 60 Permanent Customer Service Jobs in Hampshire

client, a global leader within the technology distribution sector, is seeking a highly organised and customer-focused Service Delivery Executive to join their successful Retail team in Basingstoke. This is an excellent opportunity for someone with strong customer service, operations, order management, or account support experience … thrives in a fast-paced environment and enjoys building strong relationships with both customers and internal stakeholders. Key Responsibilities Process and validate customer purchase orders accurately and within agreed service levels. Coordinate with logistics and warehouse teams to ensure timely and successful deliveries. Monitor customer orders ...

Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies. Working closely with customers, you will build strong … improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long ...

sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary: To develop, manage and motivate the Customer Operational Delivery Teams ensuring they achieve the overall business objectives whilst ensuring outstanding customer service is delivered consistently to external and internal … customers. To ensure we create a level of customer experience where our customers feel that we are truly there to help maximise their use of our services in a low effort way. To help maximise supplier retention through excellence in Customer Service and as a partner ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

work independently and to tight timescales, managing multiple tasks while maintaining a calm, professional demeanour under pressure. You are eager to work alongside Customer Service and Field teams to continuously improve our service delivery and security posture. Location: Office Based – Aerospace Boulevard, Farnborough Core Responsibilities Security-First … Engage directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams, and the Information Security team to ensure a coordinated response to incidents. Follow up with clients to ensure ...

offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: To provide dedicated onsite and remote 2nd Line IT support to assigned customer … Line Engineer will be responsible for resolving escalated technical issues, maintaining IT infrastructure, supporting Microsoft technologies, assisting with projects, and building strong relationships with customer stakeholders. The role combines hands-on onsite support with advanced troubleshooting and escalation management, ensuring high levels of service delivery and customer ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

branch leaders and their teams be the best they can be. Your focus will be supporting your teams, driving sales and profitability, developing strong customer relationships, sharing great ideas, and ensuring that no matter how far spread, the collaboration and camaraderie between branches remains strong. Youll receive huge satisfaction … around 15 branch operations located in the Hampshire, Sussex, Dorset and Surrey areas, empowering our branch leaders and teams to deliver the exceptional customer service Williams are renowned for All whilst driving regional performance and ensuring we remain one of the best places to work ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working Hours … probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

Advisor to join a successful and growing Engineering company with modern offices in Hook. No previous technical experience is required - if you have excellent customer service skills, enjoy solving problems and are keen to learn, we'd love to hear from you. We will consider applicants with … kind of customer service experience including retail, hospitality and call centre. College leavers and newly qualified graduates looking to start their career are also encouraged to apply. Qualifications in any Engineering discipline would be ideal but are not essential. This is an excellent opportunity for someone looking ...

medical, diagnostic and critical care equipment across the UK and Ireland, supporting healthcare providers with specialist technologies and associated clinical solutions. As a Field Service Engineer, you will predominantly work within the product branch identified above, either X-Ray or Critical Care, and will develop and maintain the specialist … installation, preventative maintenance, calibration, fault diagnosis and repair activities to support safe equipment performance, compliance and uptime. The role requires a professional, proactive and customer-focused approach, strong technical capability and confidence when working in clinically sensitive environments. Key Responsibilities & Competencies: Field Service, Maintenance & Repair Carry out installation ...

Marine Electronics Service Engineer location Portsmouth We are seeking an experienced and motivated Marine Electronics Service Engineer to join a growing team. This is an exciting opportunity to work with advanced marine communication, navigation, and satellite systems across a wide range of commercial and offshore vessels. The successful … critical onboard electronic systems, ensuring vessels remain compliant, connected, and operational. This role will be based in Portsmouth Key Responsibilities of Marine Electronics Service Engineer Conduct VDR and APT inspections, servicing, and maintenance. Perform radio surveys and certification activities in accordance with regulatory requirements. Install, troubleshoot, repair, and maintain ...

Business Development Executive Test & Measurement Solutions Location: Hybrid or field Basingstokeoffice or home-based and customer-facing Territory: UK & Ireland Contract: Permanent, full-time The Client Our client is looking for a motivated and commercially minded Business Development Executive to support the continued growth of their UK and Ireland … brand in UK and Europe with key industry figures leading the company to year-on-year growth. About the role This is a varied, customer-facing sales role where you will work with customers across engineering and technology-led sectors, helping them access professional Test & Measurement equipment through rental ...

that drives us toward our mission. Your Key Outcomes and Responsibilities Monitor security alerts continuously and take timely, consistent action in line with agreed service priorities, protecting customer services and reducing the time threats remain undetected or uncontained. Analyse alerts and supporting telemetry from SIEM … document an evidence-based rationale and escalation material risk without delay. Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit. Correlate logs ...

Line) Location Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices. My client is an ISO accredited managed IT support company based … point of contact for technical incidents reported by a diverse portfolio of small to medium-sized business clients. Operating in a fast-paced Managed Service Provider (MSP) environment, your core mission is to log, troubleshoot, and swiftly resolve day-to-day technical issues. You will heavily focus ...

Field Service & Installation Engineer (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Field Service & Installation Engineer to provide … continued support to our growing and established customer base within Exeter and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure ...

Technical Support Help Desk - 1st line support. Afternoon shift at Havant, Hampshire, UK. Join a supportive Service Desk team where you'll be the first point of contact, helping customers get back up and running quickly. You'll resolve tickets efficiently, use trusted knowledge resources, and work alongside colleagues … contact for all IT support requests via phone, email, chat and ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team ...

infrastructure requirements, collaborating with business teams and external vendors to deliver consistent and effective IT services. Responsibilities: Manage external IT support vendors to ensure service level agreements are met. Coordinate IT support requirements with vendor teams and oversee day-to-day IT infrastructure activities. Provide support for meeting room … technology and high-profile digital/virtual events. Collaborate with global service managers to enhance supplier service levels. Build strong working relationships with business partners, IT groups, and vendors. Coordinate service and project delivery with onsite business IT leads. Explore innovative technologies to simplify and automate processes. ...

Title: Fire and Security Service Engineer Location: BH Postcode Area/Dorset/Hampshire Salary: £35,000 - £45,000 + Overtime + Standby Allowance + Travel Time Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call … company that's leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are expanding our Fire & Security division and are looking ...

with a sensible regional patch and plenty of variety? Our client is looking for a multi-skilled Fire & Security Engineer to join their field service team, ideally based around Basingstoke, Reading or Swindon. The role will cover customer sites across the surrounding region, with workloads generally planned outwards … from the engineer's home location rather than expecting unnecessary long-distance travel. You'll be responsible for a mix of planned maintenance, reactive service, fault-finding, repairs, remedial works and smaller installations across Fire & Security systems. This would suit an engineer who is comfortable working independently, enjoys solving ...

Workplace Tech Lead, you will act as the senior technical lead for onsite workplace and end-user support, delivering a high-quality service while guiding and mentoring desktop support teams. You will be the primary escalation point for complex incidents across end-user computing, Microsoft 365, networking, cloud services … support for VIP and senior business users. Participate in incident and problem management to identify root causes and drive effective resolutions. Review and approve service requests, change requests and global changes. Troubleshoot Windows 11, Microsoft 365, Outlook, Teams, hardware, mobile devices, printers, networking and meeting-room or audio‐visual ...

across the Group. The Enterprise Applications Associate will focus primarily on supporting the administration and day-to-day operation of our ITSM platform, Ivanti Service Manager, and its associated capabilities. The role will also assist with functional and technical support across the wider Enterprise Applications portfolio, helping to maintain … controlled enhancements under the guidance of more experienced colleagues. This is an Associate-level opportunity for an individual who has developed a foundation in customer service, analytical thinking and application support, and is ready to build broader technical capability. Working with colleagues, suppliers and business stakeholders, the role ...

sized enterprise) customers. As we continue to expand our portfolio and grow through acquisition, we're committed to setting new industry standards in managed service excellence. We want to redefine what world-class technical support means in today's fast-moving technology landscape. As a Solutions Engineer … expertise, taking on complex faults and escalations. Work regularly with project management teams, 3rd Line Engineers (our most senior technical support engineers) and Service Desk Agents. Lead the delivery of small, medium and large projects as part of a team, and support other engineers on the more complex ones ...

AudioCodes is currently looking for a Voca CIC Director of Sales in United Kingdom to build qualified customer opportunities and convert a compelling value proposition into signed business. Working with Voca CIC, the role combines practical expertise in B2B technology sales and business development with close collaboration across regional … commercial stakeholders. About Us We are AudioCodes (NASDAQ: AUDC), a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee ...

answer technical questions as first point of contact, train customers and keep a close eye on market and technology trends. The result is stronger customer relationships and a direct contribution to the commercial success of our brands. The role As our Field Application Engineer, you will turn customer … reach our sales goals along the way. You will be the link between the market and our internal teams: you bring first-hand customer insight into Sales, Product Management and Engineering, and you bring our technical expertise to customers. Whether it is a feasibility question, an OEM design ...