1 to 25 of 130 Permanent Customer Service Jobs in Hampshire

Customer Support Agent Salary: £25,095 per annum Hours: Monday – Friday 9.00am – 5.00pm (occasional Saturdays 9.00am – 2.00pm) Location: Central Southampton Contract: Full-Time, Permanent Our client, an award-winning fintech business is looking for a Customer Support Agent to join their team in the centre of Southampton. They … are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9. Main Responsibilities: * Taking inbound enquiries from applicants. * Dealing with non-verbal customer enquiries through webchat or email. * Contacting customers that have started a loan application online. * Assist customers in loan application … process by offering exceptional customer service in line with service level agreements, treating customers fairly and FCA guidelines. To be successful in this customer service role, you need to be able to: * Provide exceptional service to our customers, both internal and external conforming to More ❯

IT Assistant/Junior IT Technician with good basic IT knowledge, excellent communication and customer service skills, who is motivated and enthusiastic is required to support the IT Genius Bar at a well-established Trust based in Hedge End, Southampton, Hampshire. SALARY: £24,027 per annum FTE/… environment? We have a fantastic new job opportunity for an IT Assistant/Junior IT Technician with good basic IT knowledge, excellent communication and customer service skills, who is motivated and enthusiastic. Working as the IT Assistant/Junior IT Technician you will be the first point of … entire school community Updating school social media accounts/posts CANDIDATE REQUIREMENTS Good basic IT knowledge Excellent communication skills both written and verbal Excellent customer service skills Motivated & enthusiastic individual with a passion for helping others BENEFITS Invest in Your Future: Enrolment in one of the UKs largest More ❯

As part of the 24/7 European IT Service Desk team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our European environment. Customer service will be your passion with hunger for learning and personal … development. This role will be part of the newly created IT Infrastructure and Operations team, within the Pilgrims Shared Services Centre. As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. … You will be responsible for customer support and incident response. You will follow approved processes including incident management and request fulfilment to ensure a high level of customer service. PART TIME HOURS TO COVER THIS PATTERN: Monday to Wednesday: 08:00am - 12:00pm Friday: 23:59pm - 08:00am More ❯

Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … week at the Farnborough office and 1-2 days per week working from home. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to More ❯

Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … week at the Farnborough office and 1-2 days per week working from home. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to More ❯

have responsibility for the full sales process from initial enquiry through to handover. Key Responsibilities - Achieving vehicle sales and profit targets, and vehicle related service objectives by providing premier customer service and consultation. Selling cars and achieving profit targets Handling all customer enquiries by providing premium … customer service Creating a strong product knowledge and speaking confidently and effectively to existing and potential customers about our cars Prospecting to new customers and maintaining positive relationships with existing customers Essential Requirements - Proven track record of B2B sales/business development Ability to maximise sales opportunities and … profitability Excellent rapport building skills Strong customer focus and customer service skills A target driven attitude and ability to work within a high-pressured environment Full valid UK driving licence and eligibility to work in the UK Desirable Requirements - Experience of fleet/vehicle sales IT IS More ❯

Job Description Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … week at the Farnborough office and 1-2 days per week working from home. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You will oversee … service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational excellence and … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

identity is paramount. Join the team that is ensuring one person-one identity. Responsibilities BASIC PURPOSE IDEMIA's Exton, PA location is seeking a Customer Experience Account Manager to manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. The CX … Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase client satisfaction by providing accurate information and timely responses. The role involves acting as a customer advocate within IDEMIA, working cross-functionally across … departments to ensure excellent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inquiries from external clients and internal teams; answer questions and resolve escalated issues. Complete basic client requests and respond promptly, maintaining service level agreements (SLAs). Proactively collaborate with internal partners to meet customer needs. Ensure More ❯

D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of … customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure … and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support Provide training and support More ❯

Job Title Field Service Engineer Oxford/Reading Job Description The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by … working pattern. You are a part of a regional team of collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated More ❯

Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than … why we need you-to help us tackle increasingly complex challenges posed by evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to … healthcare systems. Diagnosing mechanical, hardware, and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management … solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before, and while … we need you-to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to … healthcare systems. Diagnosing mechanical, hardware, and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

Job Title Field Service Engineer X-Ray Kent Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before … we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

annum) Job ID: 35986 Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. Due to continuous growth of the business our client is now able to recruit another … customers Ability to understand customers current product tech issues and offer them the best possible solution Ability to build relationships Self-motivated and driven Customer service and problem-solving skills Organisation and diary management Information gathering, negotiation skills and open questioning Order closing skills Achieve results monthly Account … prospects (In person and Remote) to scope new requirements, present proposals, conduct demonstrations and provide general update meetings. Managing personal sales administration: Lead/customer data input, updating sales cycle and forecasting on CRM. Building, maintaining and sharing customer proposals on quoting software ensuring that products, services and More ❯

the monitoring and maintenance of both client-based cybersecurity services and back-end infrastructure. All work will be logged and tracked using our IT Service management platform (Ivanti) to ensure that SLA’s and KPI’s can be tracked. Responsibilities: • Work with clients to deploy Cybersecurity services including (but … will be handled by the SOC team) • Respond to client support queries to provide effective and efficient resolution of in-life issues • Identify potential service issues and address proactively, working with clients and colleagues to ensure continuity of service • Use the ITSM platform (Ivanti) to track the deployment … and the transition into live operation by the SOC team Skills/Must have: • Practical IT support experience, covering desktop, server and networking skills • Customer service experience e.g. 1st/2nd level support on a Technical Service Desk. • Ability to self-manage workload to ensure that deadlines More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

documents required for trip planning. Verify the eligibility of aircraft to fly internationally. Ensure the safe and legal coordination of scheduled flights. Provide exceptional customer service to internal and external customers. Understand and interpret applicable regulations to ensure compliance. Assist in arranging crew hotels and transportation internationally as … required. Monitor weather and other events that could impact aircraft operations. Assist with research of flight and service deviations. Report non-compliance observations related to safety, security, or quality issues. Make rapid decisions concerning safety, regulations, and operational economy. Ensure efficient and timely communication of all international flight details. … Notify relevant teams of any unforeseen situations or changes in international flights that may affect operations. Provide exceptional customer service to internal and external customers. EDUCATION & EXPERIENCE Bachelor's degree (B.A.) or related experience and/or training; or an equivalent combination of education and experience. Dispatch License More ❯