1 to 25 of 98 Permanent Customer Service Jobs in Hampshire

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »

this position, you must live in one of the following postcodes: SP1 SP2 SP4 SP5 SP10 SP11 SO20 SO51. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution … or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable more »

own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team builds more innovative products, provides a better service to our customers, and helps us all grow and learn as individuals. Check out our careers video below and hear from OS employees about more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

one of the following postcodes: SO14, SO15, SO16, SO17, SO18, SO19, SO22, SO23, SO30, SO31, SO40, SO50, SO51, SO53. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … day working week consisting of 37.5 hours (Monday Saturday) with a mixture of 7.5 and 10 hour shifts. An organised individual with a customer-focus, who is motivated to help others An individual who No two days are the same, so you will always be learning and finding new more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

within the contractor, architect, and engineering sectors Build strong relationships with clients by providing technical expertise, preparing detailed quotations and proposals, and offering exceptional customer service Manage and nurture assigned key accounts, providing regular feedback to management Maintain an accurate and transparent sales pipeline to facilitate ongoing sales … remedial works efficiently, ensuring client needs are met promptly Proactively follow up on leads and report any potential backlog to management to maintain positive customer relations Participate in internal sales meetings, providing comprehensive status reports and contributing to sales goal forecasting Ensure seamless handover of won projects to the … + Commission Contract : Permanent Contract Pension : Company Pension Scheme Auto Enrolment Probation : 6 months About Us Aster Building Services Ltd specialise in installation and service of heat pumps, gas appliances, air conditioning, refrigeration, heating and ventilation services to all types of commercial and industrial establishments and some residential properties. more »

be - Generating new business sales from existing clients and potential new clients Being the first point of contact for inbound enquiries, providing first class customer service. Promote the companies' services via telephone, email and exhibitions. Contact, meet and handle customer's needs by building own portfolio of clients more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »

for the energy they use. We are dedicated to championing renewable energy solutions that significantly reduce environmental impact. Our commitment extends to delivering exceptional customer service and building robust community relationships to drive towards a greener future. Currently, we are in search of an experienced Financial Controller to more »

electrical management systems (BMS/EMS) 24 x 7 x 365. Conducting engineering-based assessments on BMS and EMS-based alerts; evaluating operational and customer service risk; and reporting validated alarms in accordance with incident management (IM) procedures. Reporting issues pertaining to engineering systems availability and/or … line incident response, containment, and resolution, providing technical support and assistance to operational staff in the progression and closure of incidents. Produce and distribute service performance reports on technical third-party suppliers in accordance with agreed service levels. If you would like more information on this amazing opportunity more »

the different Sector Project Managers and teams to ensure that the goals of the business unit are met Prepare and review quotations, managing nominated customer accounts Identify gaps between customers current systems and their future needs Review of quotations and project designs whilst under development Lead the drive in … with customers, suppliers, and colleagues Be a dynamic and proactive team player who strives to deliver high-quality work at the highest level of customer service Experience carrying out site surveys to understand the project requirements and to produce accurate quotations Able to manage multiple projects simultaneously without … qualifying period) Company Pension Scheme (Contributions matched up to 6%) Hybrid working options following completion of probationary period Disability Benefit Scheme and Death in Service Insurance NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will more »

and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »

a company that has a diverse product range supplying into the automotive, aerospace and oil & gas industries, and pride themselves on unrivalled levels of customer service. APPLY NOW! For the Technical Sales Engineer job, based in Aldershot, Hampshire by sending a cover letter and CV to or by calling more »

and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »

Overview of the Role: We are recruiting for a 1 st Line IT Service Desk Engineer due to an internal promotion. This role will be joining our 1 st Line IT team which is made up of 7 engineers including the team leader, the IT Service Desk is … main day-to-day of this role is to provide an excellent first response to customers IT queries whilst maintaining our high level of customer satisfaction and fix rate. You will be managing your own ticket triage where you will assess the ticket priorities and escalate them to the … needed. You will need to have a good experience of communicating with third parties and customers via email and the phone whilst achieving our Service Level Agreements with our customers. What we can provide you is a progressive work environment, where you will be working with new technologies. An more »

working and achievement of high standards. There will be an opportunity to develop your skills working in a specialist team. The needs of the service user will be the utmost priority. Travel maybe required between team bases. If this interests you we would love to hear from you, please … contact Janette Dodds Admin Team Lead on 01256 376532 or via email janette.dodds:@southernhealth.nhs.uk Main duties of the job To work within the Liaison Service to provide a comprehensive secretarial support to ensure the smooth and efficient operation of the Mental Health Liaison Service. Communicate with a range of … internal and external professionals and organisations whilst providing good customer service experience for all patients at all times. Ensure a friendly and professional ethos within the team/department for patients and staff. About us Southern Health is one of the largest NHS Foundation Trusts in the UK more »

similar computerised system advantageous Knowledge of Microsoft Suite Previous secretarial/accountancy/financial/invoicing experience desirable Excellent written and spoken communication skills. Customer service skills Ability to focus in pressurised and busy environment. Attention to detail, with accuracy and diligence. Ability to grow and develop with more »

is available until the end of December on a full time basis. The main aim of the role is to identify training requirements on customer service to include: New technology and innovations Product Knowledge training Performance management New product introductions Technical repair skills Customer service behaviours … Technical updates Customer self-help New governance and regulation requirements You will be responsible for delivery of training strategies using the latest innovations, AR & AI as virtual, F2F, online and Offline. You will deliver training using the LMS platform includes deployment, targeting user groups, monitoring completion, evaluating effectiveness and more »

DP World have an exciting opportunity for a Sales Support Admin, to join our Service Support team based in Southampton. We are looking for a highly capable individual with in-depth IT systems knowledge and experience, the ability to understand complex message flows linked to customs declarations and with … a strong customer service focus How you will contribute Support and maintain business systems to ensure 24x7 availability through monitoring, configuration and administration of the current infrastructure. Provide excellence in Customer Service through professional and consistent support by taking ownership at a 2nd line support level … ensuring customer satisfaction is achieved. Act as Technical Focal point for current and imminent projects where both internal and external customers are involved, defining system requirements where necessary. As part of the Service Support team, using technical expertise to plan and implement system changes for the Business. Work more »

whilst Fibre Engineers are onsite and ensure processes are being followed to protect teams and H&S standards. You will ensure the level of service provided is fully compliant with customer requirements and organisational targets are being met. Key Responsibilities: • Provide technical support on all systems used by … the business. • Liaise with Service Centre (SC) to ensure all the days’ Fibre jobs are covered and assist in completing jobs if required. • working with the SC to assign tasks where required to the appropriate engineers. • Complete necessary audits required monthly including stock, van, H&S and quality reporting … Engineer then follow PIP process. • Coach team to drive improvements. Call or meet with Engineers to discuss performance and improvement, to include efficiency targets, customer satisfaction rates, compliance issues and behavioural issues. • Strong communication skills are absolutely essential; ability to communicate between co-workers and third parties • Report incidents more »