2 of 2 Permanent ITSM Jobs in Harlow

Retain an in-depth knowledge of the Trust applications which are supported by the Application Support team. • Adopt and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. • Manage the day to day duties entailing System Management, System … Security and Access Control. • Review the ITSM application support queue (IT service desk call logging system) and complete. • Participate in the Change and Problem Management processes. • Participate in the monitoring and ensuring data quality is in line with the Trust data quality policy. • Participate in second and third line support ...

Retain a detailed knowledge of the Trust applications which are supported by the Ordercomms Support team. Implement, adjust and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. About us The Princess Alexandra Hospital NHS Trust (PAHT … Ensure the Management of the day to day duties entailing System Management, System Security and Access Control is maintained. Manage the ITSM application support queue (IT service desk call logging system). Take an active role in the Change and Problem Management processes. Liaise with suppliers for the turnaround ...