ITSM Job Trends in Harlow

IT Service Management (ITSM)
Essex > Harlow

The table below provides summary statistics and salary benchmarking for jobs advertised in Harlow requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 10 October 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Oct 2026
Same period 2025 Same period 2024
Rank 18 - -
Rank change year-on-year - - -
Permanent jobs citing ITSM 3 0 0
As % of all permanent jobs in Harlow 1.76% - -
As % of the Processes & Methodologies category 2.75% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £25,750 - -
Median annual salary (50th Percentile) £26,500 - -
75th Percentile £27,250 - -
90th Percentile - - -
Essex median annual salary £36,000 £31,375 £53,000
% change year-on-year +14.74% -40.80% -37.65%

All Process & Methodology Skills
Harlow

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Harlow.

Permanent vacancies with a requirement for process or methodology skills 109 43 31
As % of all permanent jobs advertised in Harlow 64.12% 100.00% 86.11%
Number of salaries quoted 61 17 7
10th Percentile £39,250 - £30,000
25th Percentile £45,000 £27,000 £35,625
Median annual salary (50th Percentile) £55,000 £28,000 £42,500
Median % change year-on-year +96.43% -34.12% -19.05%
75th Percentile £60,000 £33,750 £50,625
90th Percentile £70,000 £35,000 £74,456
Essex median annual salary £45,000 £40,408 £54,500
% change year-on-year +11.36% -25.86% +11.68%

ITSM
Job Vacancy Trend in Harlow

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Harlow.

ITSM job vacancy trend in Harlow

ITSM
Salary Trend in Harlow

Salary distribution trend for jobs in Harlow citing ITSM.

Salary distribution trend for jobs in Harlow citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Harlow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (100.00%) Microsoft Excel
Cloud Services
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) DHCP
1 3 (100.00%) DNS
1 3 (100.00%) VPN
1 3 (100.00%) Wi-Fi
General
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) Analyst
1 3 (100.00%) IT Analyst
1 3 (100.00%) IT Assistant
1 3 (100.00%) IT Support
1 3 (100.00%) IT Support Analyst
1 3 (100.00%) IT Support Assistant
1 3 (100.00%) Support Analyst
1 3 (100.00%) Support Assistant
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Customer Service
1 3 (100.00%) Incident Management
1 3 (100.00%) ITIL
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Service Management
Qualifications
1 3 (100.00%) A+ Certification
System Software
1 3 (100.00%) Active Directory
Systems Management
1 3 (100.00%) Microsoft Intune
Vendors
1 3 (100.00%) Microsoft