4 of 4 Permanent Technical Support Jobs in Hertfordshire

Technical Customer Support Location: Stevenage Salary: £25,000 – £30,000 Job Type: Permanent, Full-Time Technical Customer Support – About the Role: We are looking for a proactive Technical Customer Support professional to join our clients small team. This role combines first-line customer support, pre- and post-sales technical assistance, and occasional … on-site work. You will work closely with both support and operations teams to ensure excellent service for customers. Technical Customer Support – Details: Monday to Friday, full-time, fully office-based. £25,000 – £30,000. Benefits: Private medical eligible after 1 year, 25 days annual leave + bank holidays, enhanced pension options, death in service. Technical Customer Support – Main Duties: Provide first-line technical support to customers via phone and email, logging all activity in a ticketing system. Offer pre-sales and post-sales technical assistance. Assist with installations and on-site support when needed. Monitor hosted services for faults or anomalies and communicate issues internally and externally. Manage the More ❯

Technical Support Agent £24’600 Monday to Friday 8.30am-5pm We are on the look out for a technically minded individual to join a fun team in the technical support department of a forward-thinking business in Watford. Are you looking for a role that will challenge you daily and allow you to proactively problem solve … This role will provide all that and more!! You will be working alongside engineers supporting them with all back office technical information and administration. Do you have a passion for customer service and all things technical? This could be the ideal role for you This company offer many opportunities for progression and development. They are in an open … plan office with many social spaces and a very energetic and dynamic work force. Key Responsibilities for technical support agent Handing inbound and outbound calls Liaising with technical support for outsourced companies when needed Assisting with sales team queries Completing product investigations Following up on tickets opened Benefits: WFH 2 days per week after probation Free More ❯

Technical Support Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯

Technical support Agent Watford Monday to friday 8.30-5 We are currently recruiting for a technical team based in a head office in Watford. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer … service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from … the company! Must have previous office based experienced paired with technical mindset and logical thinking! Duties: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits Hybrid working Full training and support Salary review and increase twice a year Free parking Company Bonus More ❯