Technical Support Job Trends in Hertfordshire

Technical Support
East of England > Hertfordshire

The median Technical Support salary in Hertfordshire is £42,500 per year, according to job vacancies posted during the 6 months leading to 2 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 71 96 61
Rank change year-on-year +25 -35 +56
Permanent jobs requiring a Technical Support 22 11 5
As % of all permanent jobs in Hertfordshire 1.35% 0.88% 0.69%
As % of the Job Titles category 1.49% 1.02% 0.73%
Number of salaries quoted 16 4 5
10th Percentile £24,600 £27,650 £35,750
25th Percentile £32,813 £32,375 £42,500
Median annual salary (50th Percentile) £42,500 £40,000 £50,000
Median % change year-on-year +6.25% -20.00% +58.73%
75th Percentile £60,000 £46,875 £52,500
90th Percentile - £50,250 -
East of England median annual salary £35,000 £39,000 £35,000
% change year-on-year -10.26% +11.43% -6.67%

All Permanent IT Job Roles
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,478 1,082 685
% of permanent jobs with a recognized job title 90.51% 86.15% 94.48%
Number of salaries quoted 852 482 521
10th Percentile £29,000 £31,250 £31,250
25th Percentile £40,000 £45,000 £40,000
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £87,500 £79,500
East of England median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - -

Technical Support
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support' in the job title relative to all permanent IT jobs advertised in Hertfordshire.

Technical Support job vacancy trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

Salary distribution trend for Technical Support job vacancies in Hertfordshire.

Salary distribution trend for Technical Support job vacancies in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Technical Support in Hertfordshire over the 6 months to 2 January 2026.

Salary histogram for Technical Support in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford - 6 £33,550 - 1
Hatfield - 6 £55,000 -
Borehamwood - 5 - -
Hemel Hempstead +14 2 £35,000 -30.00%
St Albans -4 1 £45,000 -
Stevenage - 1 £27,500 -
Technical Support
East of England

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Hertfordshire

For the 6 months to 2 January 2026, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Technical Support in the job title.

1 8 (36.36%) Customer Service
2 6 (27.27%) Cisco
2 6 (27.27%) CSS
2 6 (27.27%) GIS
2 6 (27.27%) HTML
2 6 (27.27%) Incident Management
2 6 (27.27%) Information Security
2 6 (27.27%) ITSM
2 6 (27.27%) JavaScript
2 6 (27.27%) JSON
2 6 (27.27%) Problem Management
2 6 (27.27%) SaaS
2 6 (27.27%) Service Management
2 6 (27.27%) ServiceNow
2 6 (27.27%) XML
3 5 (22.73%) Active Directory
3 5 (22.73%) Azure
3 5 (22.73%) Entra ID
3 5 (22.73%) Firewall
3 5 (22.73%) Mac OS
3 5 (22.73%) Microsoft
3 5 (22.73%) Microsoft 365
3 5 (22.73%) Microsoft Certification
3 5 (22.73%) Microsoft Intune
3 5 (22.73%) Preventative Maintenance
3 5 (22.73%) Server Management
3 5 (22.73%) Virtual Desktop
3 5 (22.73%) Windows
3 5 (22.73%) Windows Server
3 5 (22.73%) Windows Server 2019

Technical Support Skill Set
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 6 (27.27%) SaaS
2 5 (22.73%) Azure
2 5 (22.73%) Entra ID
2 5 (22.73%) Microsoft 365
Communications & Networking
1 5 (22.73%) Firewall
Database & Business Intelligence
1 6 (27.27%) GIS
General
1 11 (50.00%) Social Skills
2 6 (27.27%) Law
3 3 (13.64%) Finance
3 3 (13.64%) Marketing
3 3 (13.64%) Organisational Skills
4 2 (9.09%) Electronics
5 1 (4.55%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (27.27%) CSS
1 6 (27.27%) HTML
1 6 (27.27%) JSON
1 6 (27.27%) XML
Miscellaneous
1 1 (4.55%) Driving Licence
1 1 (4.55%) Self-Motivation
Operating Systems
1 5 (22.73%) Mac OS
1 5 (22.73%) Windows
1 5 (22.73%) Windows Server
1 5 (22.73%) Windows Server 2019
Processes & Methodologies
1 8 (36.36%) Customer Service
2 6 (27.27%) Incident Management
2 6 (27.27%) Information Security
2 6 (27.27%) ITSM
2 6 (27.27%) Problem Management
2 6 (27.27%) Service Management
3 5 (22.73%) Preventative Maintenance
3 5 (22.73%) Server Management
4 4 (18.18%) Problem-Solving
5 3 (13.64%) Chat Support
5 3 (13.64%) CRM
5 3 (13.64%) Line Management
6 1 (4.55%) Mathematics
6 1 (4.55%) Presales
Programming Languages
1 6 (27.27%) JavaScript
2 1 (4.55%) SQL
Qualifications
1 5 (22.73%) Microsoft Certification
System Software
1 5 (22.73%) Active Directory
1 5 (22.73%) Virtual Desktop
Systems Management
1 5 (22.73%) Microsoft Intune
Vendors
1 6 (27.27%) Cisco
1 6 (27.27%) ServiceNow
2 5 (22.73%) Microsoft