3 of 3 Permanent Continuous Improvement Jobs in Horsham

growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation … technical background across Microsoft technologies and infrastructure * Good understanding of service management principles, SLAs, and best practice * A proactive mindset with a focus on continuous improvement Why Apply? * Opportunity to have a real impact on service delivery and team development * A collaborative environment with a strong focus ...

teams to ensure consistency, reuse, and alignment across programmes. Provide architecture assurance and governance across delivery teams and third-party vendors. Drive adoption and continuous improvement of EDP reference architectures and enterprise standards. Support strategic transformation initiatives including insurance modernisation and finance/actuarial platform evolution. Engage ...

annual leave, and day-to-day team oversightIdentifying stalled tickets or workload issues and intervening proactivelyHandling customer concerns with a professional and diplomatic approachDriving continuous improvement across service delivery and processesCollaborating with other Team Leaders to maintain efficiency across the wider function About You Strong technical background ...