About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customerexperience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯
a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your … complaints and problems Installing or changing software to fix issues Remotely accessing hardware or software for clients to make changes and fix problems Ideally, you'll already have: Ideally experience gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively … to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customerexperience at all stages. Consideration can be given to both experienced 1st line helpdesk technicians who find themselves wanting a more structured career path, as well as trainees, with an IT degree or qualification gained More ❯
a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your … complaints and problems Installing or changing software to fix issues Remotely accessing hardware or software for clients to make changes and fix problems Ideally, you'll already have: Ideally experience gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively … to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customerexperience at all stages. Consideration can be given to both experienced 1st line helpdesk technicians who find themselves wanting a more structured career path, as well as trainees, with an IT degree or qualification gained More ❯
Job Title: Customer Software Support Assistant Location: Horsham, must be a driver due to location Salary: £25,000 - £28,000 Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home) About the Role: We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham.You don't need to be a tech … expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software. We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction. Customer Software Support Assistant Responsibilities: Respond to customer queries … by phone and email Explain how to use features in a clear, easy-to-understand way Work with our team to solve problems and improve the customer experience. Keep the database organise Build positive relationships with customers The Customer Software Support Assistant will have/be: Fantastic customer service skills. Confidence using computers and learning new software. More ❯
