4 of 4 Permanent SLA Jobs in Kent

support colleagues and business operations Working closely with suppliers and partners to drive cost optimisation, service improvements, and roadmap development, while monitoring and managing SLA and KPI performance to ensure value, quality, and reliability of services Identifying recurring issues and driving permanent fixes, not just workarounds Contributing to infrastructure roadmaps ...

workshop operations, ensuring timely, high-quality repairs of all incoming devices. Plan and manage repair & refurbishment workflows, resource allocation, and parts logistics to meet SLA targets and reduce turnaround times. Lead troubleshooting and root cause analysis of complex technical issues, supporting technicians in developing solutions. Implement and refine best practices ...

/NACOSS engineers performance Subcontractors available workload (working with coordinators) audits, assessments and reports KPI's and Training Matrix Service Level Agreements (SLA's) Electronic Security Intruder questions You would be in North Kent, South East London, South Essex, South London or Surrey areas to commute to an Office near ...

within agreed SLAs, coordinating the engineering team, and ensuring smooth operational execution. Key Responsibilities: Monitor the ServiceNow platform and ensure tasks are completed within SLA timeframes. Schedule work for engineers and allocate resources efficiently. Arrange travel and accommodation for engineers as required. Prepare monthly costing sheets ready for billing. Manage ...