SLA Jobs in Kent

Service Level Agreement (SLA)
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 65 77 71
Rank change year-on-year +12 -6 +28
Permanent jobs citing SLA 8 30 31
As % of all permanent jobs advertised in Kent 0.97% 2.00% 2.79%
As % of the Quality Assurance & Compliance category 8.42% 11.41% 11.31%
Number of salaries quoted 8 29 19
10th Percentile £25,583 - £21,435
25th Percentile £33,750 £23,000 £32,500
Median annual salary (50th Percentile) £37,500 £26,500 £43,000
Median % change year-on-year +41.51% -38.37% -4.44%
75th Percentile £87,500 £41,500 £47,250
90th Percentile £89,225 £43,750 £55,000
South East median annual salary £40,000 £30,500 £39,475
% change year-on-year +31.15% -22.74% +21.46%

All Quality Assurance and Compliance Skills
Kent

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Kent.

Permanent vacancies with a requirement for quality assurance or compliance skills 95 263 274
As % of all permanent jobs advertised in Kent 11.57% 17.50% 24.64%
Number of salaries quoted 38 194 74
10th Percentile - £23,000 £31,625
25th Percentile £30,000 £27,965 £37,500
Median annual salary (50th Percentile) £37,500 £42,500 £50,000
Median % change year-on-year -11.76% -15.00% +11.11%
75th Percentile £60,000 £57,500 £58,750
90th Percentile £87,500 £67,500 £76,125
South East median annual salary £62,000 £45,000 £50,000
% change year-on-year +37.78% -10.00% -4.76%

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Salary Trend in Kent

3-month moving average salary quoted in jobs citing SLA in Kent.

Salary trend for SLA in Kent

SLA
Salary Histogram in Kent

Salary distribution for jobs citing SLA in Kent over the 6 months to 16 May 2025.

Salary histogram for SLA in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Kent region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +17 2 £85,000 +254.17% 1
Ramsgate - 1 £24,650 -
Dartford - 1 £27,500 -
SLA
South East

SLA
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Office
Business Applications
1 2 (25.00%) SAP S/4HANA
Cloud Services
1 4 (50.00%) Microsoft 365
2 2 (25.00%) Dynamics 365
Communications & Networking
1 3 (37.50%) Cisco IOS
1 3 (37.50%) DHCP
1 3 (37.50%) DNS
1 3 (37.50%) TCP/IP
1 3 (37.50%) VLAN
2 1 (12.50%) Firewall
2 1 (12.50%) VoIP
General
1 7 (87.50%) Social Skills
2 3 (37.50%) Finance
2 3 (37.50%) Retail
3 2 (25.00%) Organisational Skills
4 1 (12.50%) Analytical Skills
Job Titles
1 4 (50.00%) IT Support
2 3 (37.50%) Analyst
2 3 (37.50%) Desktop Analyst
2 3 (37.50%) Desktop Support
2 3 (37.50%) Desktop Support Analyst
2 3 (37.50%) Infrastructure Analyst
2 3 (37.50%) Infrastructure Support
2 3 (37.50%) Infrastructure Support Analyst
2 3 (37.50%) IT Analyst
2 3 (37.50%) IT Infrastructure Analyst
2 3 (37.50%) IT Support Analyst
2 3 (37.50%) Support Analyst
3 2 (25.00%) Head of Business Systems
3 2 (25.00%) Head of IT
4 1 (12.50%) 1st Line Engineer
4 1 (12.50%) IT Manager
4 1 (12.50%) IT Services Manager
4 1 (12.50%) Service Manager
4 1 (12.50%) Trainee
4 1 (12.50%) Trainee IT Support
Miscellaneous
1 3 (37.50%) CCTV
1 3 (37.50%) Driving Licence
Operating Systems
1 5 (62.50%) Windows
2 3 (37.50%) Mac OS X
2 3 (37.50%) Windows Server
2 3 (37.50%) Windows Server 2016
2 3 (37.50%) Windows Server 2019
Processes & Methodologies
1 4 (50.00%) ITIL
2 3 (37.50%) Inventory Management
2 3 (37.50%) Problem-Solving
2 3 (37.50%) Time Management
3 2 (25.00%) Business Intelligence
3 2 (25.00%) Customer Service
3 2 (25.00%) ERP
3 2 (25.00%) IT Strategy
3 2 (25.00%) Logistics
3 2 (25.00%) Project Management
4 1 (12.50%) Contingency Planning
4 1 (12.50%) Line Management
4 1 (12.50%) Operations Management
4 1 (12.50%) Project Delivery
4 1 (12.50%) Project Planning
4 1 (12.50%) Service Delivery
4 1 (12.50%) Strategic Planning
4 1 (12.50%) Ticket Management
Qualifications
1 4 (50.00%) Degree
2 3 (37.50%) ITIL Foundation Certificate
System Software
1 4 (50.00%) Active Directory
2 1 (12.50%) Virtual Servers
Systems Management
1 3 (37.50%) SCCM
Vendors
1 5 (62.50%) SAP
2 3 (37.50%) Cisco
2 3 (37.50%) Microsoft
2 3 (37.50%) MobileIron
2 3 (37.50%) Riverbed
2 3 (37.50%) Trend Micro