development. Essential skills: Proven experience in API product ownership – strategy, lifecycle management, and delivery. Strong background in backlog management and Agile story writing. Experience driving Developer Experience (DX) – documentation, onboarding, and support for API consumers. Desirable skills: Technical understanding of REST, OpenAPI specifications, and authentication methods . Skilled in stakeholder management and communication , translating technical solutions into business value. Exposure More ❯
the standard operating model. Identify areas of best practice being utilised within branches re. systems usage, document accordingly, train into branches, and build into the operating model. Responsible for onboarding/training for new CSA/Ops colleagues re the effective use of systems and the principles of the commercial model. Liaise with the Head of Learning and Development & Franchise … rolled out - training is implemented accordingly to embed the relevant changes at an operational level One to one feedback at branch level re systems use and operations Responsible for onboarding and sign off for new CSA/Ops recruits into the business Administration of ZoomInfo system Monitoring & reporting on HubSpot Opportunities Pipeline to Franchise Support Team Ad-hoc reporting to More ❯
