DemandTrendPermanent ITSM Jobs in Lancashire

14 of 14 DemandTrendPermanent ITSM Jobs in Lancashire

Digital Workspace Technical Product Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst - Part Time

Manchester, Lancashire, England, United Kingdom
TECHVAULT TALENT LTD
cybersecurity awareness (e.g., GDPR ). Active Directory user management and group policies experience. Service Excellence Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯
Employment Type: Part-Time
Salary: £30,000 - £35,000 per annum
Posted:

Service Delivery Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
Duty) Senior IT experience, preferably in fast-paced environments Expertise in service delivery management and cross-team coordination Experience with DevOps, Azure cloud services, and automation tools Knowledge of ITSM processes and SLA management Hands-on experience with Azure and automation technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst (Manchester/Hybrid, UK)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Parking Network BV
Responsibilities: 3+ years of experience in Information Technology Previous experience in a 1st or 2nd line support role, ideally within an applications or software support environment Familiarity with ServiceNow ITSM Strong organisational and communication skills (verbal and written) Excellent understanding of support ticketing systems and incident management practices Proven ability to troubleshoot and resolve issues independently, or escalate appropriately A More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AI & Automation Analyst

Manchester, Lancashire, United Kingdom
Latham & Watkins LLP
enhance Service Delivery, streamline workflows, and improve operational efficiency, while identifying and implementing enhancements to services and tools that leverage AI within the Customer Support and IT Service Management (ITSM) systems. This role will be located in our Manchesteroffice. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office … presence. Responsibilities & Qualifications Other key responsibilities include: Process mapping workflows to enhance the core ITSM process of Incident, Problem, Change Management, and Request Fulfilment Identifying opportunities for new AI technologies and working with the AI/ML department on creating new or improving existing virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Problem Manager

Liverpool, Lancashire, United Kingdom
Hybrid / WFH Options
International Catalyst Services, LLC
related technology support. Proven ability to manage and facilitate activities by a variety of functional and geographically based teams to meet Service Management's requirements. Experience using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Service Manager

Manchester, Lancashire, United Kingdom
The Parliamentary and Health Service Ombudsman
be responsible for managing major incidents and must be confident in dealing with senior stakeholders and suppliers. You will also be responsible for the ongoing development of the IT service management tool and exploring opportunities to implement this for other internal service functions. To succeed, you should be ITIL qualified at a Manager or Managing Across the Lifecycle level, or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Modern Workplace Team Leader

Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
LIMA Networks LTD
into clear communications for non-technical parties? Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership abilities, with a track record More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Cyber Security Engineer

Manchester, Lancashire, United Kingdom
Intrum Justitia
to assess control effectiveness and identify compliance gaps against frameworks such as NIST, ISO 27001, CIS Benchmarks, and PCI DSS. Experienced in conducting security assessments and aligning solutions with ITSM, ITIL, and service improvement standards. Proven track record in supporting security incidents, implementing automation, and developing scripts to enhance operational efficiency. Adept at translating technical findings into clear, actionable reports More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Applications Engineer

Manchester, Lancashire, United Kingdom
Sja's West
at a similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Manager

Manchester, Lancashire, England, United Kingdom
Interquest
maintenance, minor upgrades) Basic technical understanding (Adobe Commerce advantageous) Experience using Kanban boards or similar workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Support Desk Manager

Manchester, Lancashire, England, United Kingdom
Interquest
maintenance, minor upgrades) Basic technical understanding (Adobe Commerce advantageous) Experience using Kanban boards or similar workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Field Delivery Engineer - Manchester

Manchester, Lancashire, England, United Kingdom
Verelogic IT Recruitment
indicators (KPIs) associated with the role. Adhere to all site-specific fire, security, and health and safety regulations. Ensure incidents are logged and updated within the IT service management (ITSM) tool within SLA. Stay up to date with new technologies and maintain relevant knowledge and skills. Carry out other reasonable duties as requested by line management. Participate in a More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

ServiceNow Developer

Manchester, Lancashire, England, United Kingdom
83zero Ltd
first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better. What You'll Do Platform Engineering Configure and extend ServiceNow across ITSM, HRSD, CSM, and onboarding Build custom apps with JavaScript, Angular, and the Glide API Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions UX-Focused Development Create … with unlimited training budget What You Bring Essentials 2+ years of experience building on the ServiceNow platform Strong JavaScript, HTML, CSS, Flow Designer, and Glide API skills Familiar with ITSM, HRSD, CSM, onboarding workflows Experience with REST/SOAP API integrations Strong problem-solving skills and a collaborative mindset Nice to Have ServiceNow Certified Application Developer (CAD) Implementation Specialist certs More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:
ITSM
Lancashire
25th Percentile
£21,250
Median
£22,500
75th Percentile
£29,535
90th Percentile
£35,319