Service Desk Analyst/ 1st Line Support
Leicestershire, United Kingdom
Big Red Recruitment Midlands Limited
organisation where internal progression is encouraged, then keep reading – we may have the perfect match for you. Our client is looking for an experienced Service Desk Analyst/1st Line Support to join their busy IT team based in Hinckley, Leicestershire. For this role you will provide … will have full ownership of the calls that you take and will be responsible for prioritising incidents quickly whilst providing high standards of customer service in line with agreed SLA’s. This position is both technical and customer service based and is ideal if you are looking to … progress in an IT Support career and have the following: At least 12 months’ experience of working on a busy IT Help Desk/1st line support role Excellent communication and interpersonal skills Excellent customer service skills Experience of supporting Microsoft technologies (Windows 10/11 OS, O365 more »
Employment Type: Permanent
Salary: £24000 - £25000/annum
Posted: