Service Desk Analyst Jobs in Leicestershire

Service Desk Analyst
East Midlands > Leicestershire

The median Service Desk Analyst salary in Leicestershire is £26,000 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 49 100 90
Rank change year-on-year +51 -10 +10
Permanent jobs requiring a Service Desk Analyst 18 2 1
As % of all permanent jobs advertised in Leicestershire 2.50% 0.18% 0.13%
As % of the Job Titles category 2.64% 0.19% 0.13%
Number of salaries quoted 16 0 1
10th Percentile - - -
25th Percentile £25,500 - £22,500
Median annual salary (50th Percentile) £26,000 - £23,000
75th Percentile £27,000 - £23,500
90th Percentile £30,000 - -
East Midlands median annual salary £26,000 £28,165 £25,750
% change year-on-year -7.69% +9.38% +10.75%

All Permanent IT Job Vacancies
Leicestershire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leicestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leicestershire with a recognized job title 683 1,035 749
% of permanent jobs with a recognized job title 94.86% 93.75% 93.86%
Number of salaries quoted 179 582 267
10th Percentile £27,000 £26,500 £25,201
25th Percentile £32,250 £31,250 £32,500
Median annual salary (50th Percentile) £48,500 £45,000 £45,000
Median % change year-on-year +7.78% - +5.88%
75th Percentile £57,500 £58,750 £57,500
90th Percentile £70,000 £72,500 £67,500
East Midlands median annual salary £45,000 £42,500 £50,000
% change year-on-year +5.88% -15.00% +5.26%

Service Desk Analyst
Job Vacancy Trend in Leicestershire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Desk Analyst in Leicestershire

Service Desk Analyst
Salary Trend in Leicestershire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Leicestershire.

Salary trend for Service Desk Analyst in Leicestershire

Service Desk Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicester - 13 £26,000 - 1
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Leicestershire

For the 6 months to 19 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region featuring Service Desk Analyst in the job title.

1 17 (94.44%) Social Skills
2 14 (77.78%) ITIL
3 13 (72.22%) Change Management
3 13 (72.22%) ITSM
4 8 (44.44%) Onboarding
5 5 (27.78%) Windows
5 5 (27.78%) Law
5 5 (27.78%) Microsoft 365
6 3 (16.67%) Microsoft
6 3 (16.67%) Active Directory
6 3 (16.67%) Microsoft Certification
6 3 (16.67%) A+ Certification
6 3 (16.67%) Microsoft Office
6 3 (16.67%) Problem-Solving
7 2 (11.11%) Customer Service
7 2 (11.11%) Customer-Centric Approach
7 2 (11.11%) Chat Support
7 2 (11.11%) Customer-Centricity
7 2 (11.11%) Data Security
7 2 (11.11%) SharePoint
7 2 (11.11%) ServiceNow
7 2 (11.11%) User Experience
7 2 (11.11%) Windows 10
7 2 (11.11%) MCDST
7 2 (11.11%) Incident Management
8 1 (5.56%) VMware Infrastructure
8 1 (5.56%) Android
8 1 (5.56%) Stakeholder Management
8 1 (5.56%) VMware
8 1 (5.56%) Azure

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) SharePoint
Applications
1 3 (16.67%) Microsoft Office
Cloud Services
1 5 (27.78%) Microsoft 365
2 1 (5.56%) Azure
Communications & Networking
1 1 (5.56%) DHCP
1 1 (5.56%) DNS
1 1 (5.56%) Firewall
1 1 (5.56%) TCP/IP
1 1 (5.56%) VPN
General
1 17 (94.44%) Social Skills
2 5 (27.78%) Law
Miscellaneous
1 8 (44.44%) Onboarding
Operating Systems
1 5 (27.78%) Windows
2 2 (11.11%) Windows 10
3 1 (5.56%) Android
3 1 (5.56%) Apple iOS
3 1 (5.56%) Windows Server
Processes & Methodologies
1 14 (77.78%) ITIL
2 13 (72.22%) Change Management
2 13 (72.22%) ITSM
3 3 (16.67%) Problem-Solving
4 2 (11.11%) Chat Support
4 2 (11.11%) Customer Service
4 2 (11.11%) Customer-Centric Approach
4 2 (11.11%) Customer-Centricity
4 2 (11.11%) Data Security
4 2 (11.11%) Incident Management
4 2 (11.11%) User Experience
5 1 (5.56%) Process Improvement
5 1 (5.56%) Stakeholder Management
Qualifications
1 3 (16.67%) A+ Certification
1 3 (16.67%) Microsoft Certification
2 2 (11.11%) MCDST
3 1 (5.56%) CompTIA Security+
3 1 (5.56%) MCSA
System Software
1 3 (16.67%) Active Directory
2 1 (5.56%) VMware Infrastructure
Vendors
1 3 (16.67%) Microsoft
2 2 (11.11%) ServiceNow
3 1 (5.56%) HP
3 1 (5.56%) Sophos
3 1 (5.56%) VMware