1 to 25 of 27 Permanent Customer Acquisition Jobs in London

recruiting for a Business Development Executive to join our growing Managed IT Services (MITS) team. As a Pinnacle MITS Business Development Executive, you will be responsible for managing New Customer Acquisition (NCA) as well as acting as a Customer Account Manager (CAM). Your primary objective will be to drive NCA, ensure customer retention, customer … revenue growth through upselling and cross-selling opportunities. You will serve as the primary point of contact for customers, understanding their business needs, providing product guidance, and offering exceptional customer support and services. This opportunity is predominantly based from home, with travel to an office or client site as required. The geographical coverage will be the south east of … their business objectives and challenges and how our portfolio of Managed IT Services, software, development, ISVs support their processes and objectives. Act as the main point of contact for customer enquiries, issues, and escalations. Conduct regular check-ins/reviews with customers to assess satisfaction levels and identify opportunities for improvement including Expansion, Upgrade, Migration virtually and face-to More ❯

managing a Product Designer and Product Analyst. Responsibilities: What You'll Be Doing Create and get buy-in to the product strategy that identifies and solves the most important customer and business problems. Define a product roadmap that effectively balances short-term commercial goals with long-term vision. Collaborate with the Product Designer, Product Analyst and Engineers to execute … up processes that empower the team to be maximally effective. Be relentlessly outcome oriented to ensure the business delivers on its goals. Invest in amplifying the voice of the customer within Freddies, ensuring that our decisions are rooted in qualitative and quantitative insight. Manage and train the Product Analyst to find and present actionable insights. Work with the Product … Designer to optimise the user experience of the product, ensuring a seamless, intuitive, and enjoyable customer journey from landing on the site and subscribing, to receiving deliveries and managing subscriptions. Blend best practices with targeted experimentation that will maximise the website's performance against conversion, customer retention and LTV. Ensure we're following ecom best practice across the More ❯

data-led projects to multiple, big brand clients across industries such as travel, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media-mix optimisation. You will be required to promote a customer-centric vision of digital marketing, based on the systematic and methodical … Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by More ❯

fast-paced environment and embrace continuous iteration, all while navigating a regulatory ecosystem. Attention to detail is crucial, but so is the ability to devise pragmatic, commercially viable, and customer-centric solutions. Ego has no place here; collaboration is the foundation of our work culture, and we operate as a tightly-knit unit. Emotional intelligence and self-awareness are … We work in small, fully autonomous teams that have real ownership of their products. We utilise the best tools for the job and continually seek out better ones. The Customer Acquisition team is part of the Growth group, which is responsible for all engineering development related to customer growth within UW’s engineering department. The Customer Acquisition team owns UW’s signup journey, from the UI to the suite of backend services that power it. It is the mission-critical sales funnel that will enable the company to meet its goal of reaching the next million households with its unique and market-beating multi-service product within the next few years. As a team More ❯

attention? Read on... We work together. Your team and the people you will work with... We work in small, fully autonomous teams with real ownership of their products. The Customer Acquisition team sits within Growth and owns the entire signup and ordering journey — one of UW’s most mission-critical funnels. This covers everything from the customer … refine scope and solve problems pragmatically We put people first. It’s all about you... We’re looking for a senior backend-leaning engineer to work across our core customer acquisition platforms. You’ll work primarily with Go, GraphQL, Docker and Kubernetes. You’ll own deployments end-to-end within our team’s Kubernetes namespace and contribute to More ❯

data; you'll answer the critical questions that drive our strategy. We're looking for someone to use advanced data science and machine learning to uncover the 'why' behind customer behaviour, such as identifying complex churn triggers for our energy customers. You will also develop and own the models that quantify key business metrics like Customer Lifetime Value … LTV) and Customer Acquisition Cost (CAC). This isn't a research role. We need a "full-stack" data scientist who can own the end-to-end ML lifecycle. You will take your ideas from initial Proof of Concept (POC) and exploratory analysis all the way through to building, deploying, and maintaining production-ready models, collaborating closely with … that best support our goals and continuously raise the bar on how we deliver value. UW’s Data team is a highly driven, impact-focused group dedicated to understanding customer behaviour and shaping the company’s strategic decisions. The team applies advanced data science and machine learning to uncover key drivers of customer actions and to build business More ❯

turn messy, multi-channel data into clear, trustworthy decisions that grow the business profitably. The Impact Your dashboards and models will directly unlock repeat purchase, upgrade conversion, retention and customer lifetime value. We've already helped over 7 million customers access over $2 billion in credit. It's your chance to be part of something that's literally transforming … carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do At M-KOPA, you'll own our growth measurement framework – defining key events, conversion funnels, customer cohorts, and success metrics across mobile app, CRM systems, and telesales channels. Key responsibilities include: Building our Looker analytics layer: Collaborate with analytics engineers to create reusable LookML data … teams migrate from manual spreadsheet tracking to automated dashboards, including migrating funnel data input into structured systems Building automated dashboards: Create dashboards for upgrade conversion rates, repeat purchase behaviour, customer lifetime value (LTV), and unit economics Designing agent performance and incentive analytics: Build dashboards tracking call volume, conversion rates, talk time efficiency, lead quality, and revenue per agent. Design More ❯

Marketing and Trading to measure, optimise, and elevate the performance of our campaigns across paid search, social, display, affiliates, and CRM. Your insights will shape smarter marketing investments, enhance customer acquisition and retention, and drive meaningful growth across our digital channels. Key Responsibilities Key Responsibilities Analyse campaign performance across paid search, social, affiliates, display, and CRM to uncover … to be in the office at least two days per week. Key Requirements About You Proficient in SQL, with experience querying and transforming large datasets across marketing, sales, and customer data sources. Comfortable working with modern data stacks, ideally including Redshift, BigQuery, Matillion, Metabase, and Retool. Strong grasp of performance marketing metrics such as ROAS, CAC, CTR, CPM, and More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

fin & proptech, telco, retail/utilities as well as others involved in the housing market. The business is now expanding into the Insurance sector. Our market intelligence and our customer acquisition, retention and engagement solutions are relied upon by leading industry professionals. Our range of products cover market, property and mover intelligence and are delivered through varying mechanisms … Any other duties realistically expected to the fulfil the departments objective of increasing revenue and growing our client base Requirements: Experience in the insurance or InsurTech industry, with demonstrable customer relationships Experience running a sales pipeline with proven success Strong people and communication skills Experienced InsurTech sales professional with a strong performance record Track record and ability to build More ❯

seeking an experienced Campaign Marketing Manager to their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content, account management, and … customer experience - to deliver measurable business results. Key Responsibilities as Campaign Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return on investment Manage the full campaign lifecycle Oversee campaign budgets and forecasting performance Utilise data … incorporating automation, AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology More ❯

growth by harnessing data, AI, and automation to deepen fan engagement and boost commercial performance across our sports betting and media platforms. The CGO will unify brand strategy, accelerate customer acquisition and retention, and position LiveScore Group as a leader in innovation. A key focus will be integrating our sports media assets with our sportsbook and casino offerings … and execute the marketing vision and strategy, building the high-performance teams, operational frameworks, and technology stack required to deliver sustainable, data-driven growth. Orchestrate the end-to-end customer journey across our entire media and betting ecosystem, leveraging advanced data science and AI to deliver a deeply personalised, compliant, and cohesive experience that drives product adoption and unlocks … convergence. Translate company goals into quarterly and annual marketing plans, balancing long-term brand building with short-term performance levers. Lead and mentor a multi-disciplinary marketing team across Acquisition, CRM/Retention, Content & Media Partnerships, Affiliate Management and Brand, fostering a culture of innovation and data-driven decision-making. Own the global marketing budget with full accountability for More ❯

Product and Engineering teams to align roadmap and technical messaging with market needs. Work independently and proactively with minimal supervision Once a deal is closed help on-board the customer and hand-over to the account management and the delivery team Provide demos, proof of concepts (PoCs), and technical workshops tailored to customer needs. Delight your customers and … drive customer references and case studies Work cross-functionally with LotusFlare Marketing, Product Management, Account Management and technical colleagues REQUIREMENTS: 10 years experience in BSS supporting technical sales to VP-level executives of telecom operators BSS Domain expertise - Strong technical background selling Software and BSS solutions Excellent understanding of mobile and broadband telecommunications operator IT and digital systems Ordering … in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an "experience down" approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate More ❯

brandtech group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, the data company was named by Deloitte as one of the fastest … critical role in the delivery of fifty-five's strategic planning and thinking, based on deep understanding of the digital advertising ecosystem, and be highly proficient at generating actionable customer insights from analysis of consumers' digital footprints, with experience of mining search, social, advertising, demographic and on-site data. You will help 55 shape our proposition and service in … role in the delivery of fifty-five's strategic planning and thinking, based on a strong understanding of the digital advertising ecosystem, and be highly proficient at generating actionable customer insights from analysis of consumers' digital footprints, with knowledge of mining search, social, advertising, demographic and on-site data. Requirements 3-5 years Media Agency/Media Tech experience More ❯

trading, risk management, sales trading, cloud hosting etc. Analyse business and IT processes, identify requirements and design trading solutions Improve how customers are using our solutions and optimize the customer's individual setups Take over responsibility for customer satisfaction – you are the main contact for our customers Help developing our products in a changing and growing market Extend … the challenges in the project in order to deliver and implement the customers' requirements Ideally you have some previous experience in the field of energy/commodity trading and customer acquisition Particularly good English language skills, English level C1 German language skills would be a plus Benefits Enjoy a professional environment within a relaxed, friendly corporate culture Mobile More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing and … senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data stacks More ❯

Marketing & Co-Sell Initiatives Collaborate with marketing to plan and execute partner campaigns, joint events, and co-branded activities. Support partners in developing their go-to-market plans and customer acquisition strategies. Facilitate joint sales efforts and co-sell opportunities with strategic partners. Account Management & Relationship Building Act as the main point of contact and advocate for assigned … trusted relationships with key decision-makers across the partner network. Market Insight & Strategy Track competitor activity, partner market trends, and emerging opportunities in the UCaaS space. Feed partner and customer insights into product development and commercial strategy. Identify sector-specific opportunities (e.g. education, retail, hospitality, or healthcare) to expand partner reach. Required Skills & Experience 5+ years of experience in … BroadSoft, Teams, or similar). Knowledge of vertical markets such as education, retail, or hospitality. Experience managing MDF budgets or channel marketing campaigns. Understanding of telecoms regulatory compliance and customer data protection. KPIs Number of partners recruited and activated Partner pipeline and revenue growth Partner retention and satisfaction ROI on partner marketing and incentive programs What’s on Offer More ❯

like to help us prevent crime and protect the world's biggest online businesses. The Role Ravelin is looking for a high-performing individual to help us accelerate our customer acquisition and revenue growth targets via our channel partners. You will be responsible for spearheading our efforts within the region to maximise revenue and growth via our partners. … skills. Proficiency in using Salesforce. Ability to work independently and as part of a team. Strong organisational and time-management skills. Ability to adapt to changing market conditions and customer needs. Understanding of Payment Fraud (preferred but not required) Benefits Flexible Working Hours & Remote-First Environment — Work when and where you're most productive, with flexibility and support. Comprehensive More ❯

new logos and decision-makers to build long-term growth platforms. Maintain a robust pipeline in CRM, deliver accurate forecasts, and structure high-value deals balancing commercial, partner, and customer fit. Execute partner GTM priorities, refine messaging, and influence joint plans as the field-facing voice of the ecosystem. What We’re Looking For Proven track record in partner … led new customer acquisition via referral, co-sell, and joint pursuits. Demonstrated success building early-stage pipelines, prospecting greenfield accounts, and closing net-new business. Experience selling AI and data solutions from partners like NVIDIA, IBM, Dell, or NICE. SaaS expertise essential. Deep consultative selling skills to position partner value propositions against customer challenges and competitors. Proficiency More ❯

the fastest growing partner in the global device protection market and we work with many of the world's largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is … team Working knowledge of agile project management software preferred Knowledge of SQL is preferred Able to understand/learn the required data flows required to fulfil a service, from customer acquisition through to delivery for a subscription billed service. Qualifications Degree level educated Supported complex projects with multiple dependencies and moving parts, in any sector Worked with technology More ❯

affordability and broader lending decisions to add growth and commercial improvements across the business Analysing wider portfolio performance to drive innovation and forecast future developments Integrating CRA and wider customer data to enhance business performance YOUR SKILLS AND EXPERIENCE : Essential to have experience within consumer lending Strong experience in developing and leading implementation of credit risk strategies is essential More ❯

Trading Executive at DAZN, you will play a key role in driving data-informed decision-making across our Growth Markets commercial and marketing teams. You will analyse campaign performance, customer behaviour, and market trends to uncover insights that optimise acquisition, retention, and engagement across all channels. What You'll Be Doing: Contribute to paid media channel strategy, analysis … and ongoing optimisation to maximise ROI and performance efficiency. Drive the testing and optimization of landing pages and end-to-end customer journeys for both acquisition and retention. Help to develop and implement a structured test and learn marketing framework, ensuring prioritisation and alignment of new initiatives within the Product & Technology (P&T) roadmap. Define and execute promotional … offer strategies across Acquisition, CRM, and Retention channels, within the established P&L framework; assess revenue impact and customer lifetime value (LTV). Conduct audience insights and customer analyses, including total addressable market (TAM) assessments, CRM cohort evaluations, trading and market trend analysis. Champion growth initiatives and local market expansion, developing tailored marketing plans to scale smaller More ❯

of experience at leading financial institutions, including Credit Suisse, UBS, NatWest, Capital One, and Barclays. The Role: Reporting to the Senior Growth Manager, you will be responsible for key customer experiences, research, design and execution, across multiple customer touchpoints from acquisition journey all the way through to servicing. You will create, champion, and drive our UX/… out on Trust Pilot, were proud of our current rating but will be looking for your help to constantly improve this. You will work closely with Product, Engineering, Marketing, Customer Services and the Senior Management team. Being responsible for all our customer touchpoints, prioritising, defining, and building experiences that enable My Community Finance & Reevo to better serve and … features, displaying the flexibility required to deliver in a small organisation. Projects will likely include research, iterating and improving on existing designs and experiences using A/B testing, customer and desk research or developing new innovative experiences that further differentiate MCF/Reevo in the marketplace. Responsibilities: Lead UX & UI design for both existing products and new offerings More ❯

for Business Development of mobile business with international carrier, wholesale partners in UK & other European Countries, including IPX, A2P SMS, IMSI resources wholesale, platform collaboration etc.; - Responsible for existing customer account management, business planning, commercial negotiation and complete corresponding revenue, profit and other target and indicators; - Develop Strategic plans and business relationship with potential customer for client acquisition; - Analyse industry trends and customer needs, collaborate with other teams to optimize existing product, development new solutions and new product. Requirement - at least 8 years experience in Mobile Network Operators or Mobile Virtual Network Operators; - Experience in managing account relationship with Chinese mobile network operators; - Experience in account or partnership management, or project management with Mobile Network Operators More ❯