1 to 25 of 709 Permanent Customer Engagement Jobs in London

Senior Customer Success Manager (EMEA) - London, United KingdomLocation: Paddington: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency … foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. Summary of Role:The Senior Customer Success Manager (EMEA) is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Strategic accounts.As ...

DescriptionInfopro Digital, the B2B group specialising in information and technology, is currently looking for a Customer Growth & Intelligence Manager on a permanent basis to strengthen the team within Red-on-line, part of Infopro Digital's Risk & Compliance division.Red-on-line helps organisations manage operational risk and maintain regulatory … strengthen business performance.As Red-on-line continues to grow internationally and evolve its product offering, we are strengthening our ability to better understand customer behaviours, optimise customer journeys and unlock growth opportunities through customer intelligence and data-driven decision making.This is not a traditional marketing role. ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement … that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer ...

Commercial owns the UK commercial effectiveness and excellence agenda, translating UK business strategy into field-force strategies, performance frameworks, incentive plans, customer engagement models and technology-enabled ways of working. The role provides strategic leadership across sales force effectiveness, incentive compensation, CRM (including Veeva), commercial tools, performance management … data-driven decision-making for the UK customer-facing organisation including commercial, Medical and HVA.Key Responsibilities:Sales Force Effectiveness & Commercial Strategy (UK)Lead the UK Sales Force Effectiveness (SFE) strategy, ensuring the commercial organisation is structured and deployed to maximise impact with UK customers and healthcare stakeholders.Partner with ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem. This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth . You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across … entire customer journey while ensuring the customer remains at the center of every interaction. Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value. Duties/Responsibilities CRM Analytics Strategy Define ...

Engagement Manager role is a critical role within the TEKsystems Global Services (TGS) Practice Delivery organization and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting ...

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE At Braze, our Sales team is at the forefront of connecting the world’s leading brands with … technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

experts are focused on creating meaningful impact and making a real difference for our customers.Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.Innovation: Trusted by over … dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels ...

Transformation Specialist - Product & ExperienceLocation: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Help leading financial institutions reimagine customer experiences through strategy, innovation, AI and transformation. The Role As a CX Transformation Specialist within Capco’s Product & Experience practice, you will help clients transform how they acquire, engage, serve … retain customers across the end-to-end customer lifecycle. Working alongside senior client stakeholders and multidisciplinary Capco teams, you’ll design customer-centric strategies, operating models and experiences that deliver measurable business and customer outcomes. From defining customer strategies and go-to-market approaches ...

Description Customer Service Contractor (Subscriptions & App Experience) Remote/Hybrid (UK) Contract: 9 Months ⏱ Start Date: September 2026 (ASAP) Contract Type: Contractor or Fixed-Term Contract £37,000 annual salary About the Role We're looking for an experienced and proactive Customer Service Contractor to help shape … scale the customer experience across a growing subscription-based digital product portfolio, including a mobile app and premium audio subscription offering. This is not a traditional customer service role. You'll be the primary owner of customer operations, responsible for building processes, improving customer journeys, managing ...

DescriptionThe Customer Success Manager is responsible for managing a portfolio of enterprise customers, ensuring successful adoption of the Tufin platform and delivery of the Guided Success service. The role partners with customers (management and Tufin champions and stakeholders) to develop adoption plans, measure progress against business objectives, coordinate internal … from their investment in Tufin. Working closely with Technical Account Managers (TAMs), Professional Services, Support, Sales, and Product, the CSM serves as the primary customer advocate and trusted advisor throughout the customer lifecycle.Key ResponsibilitiesManage a portfolio of enterprise customer accounts participating in the Guided Successprogram.Drive each customer ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Lead, own and deliver the Digital Engineering Services and Solutions engagement and communications strategy, defining and executing an international communications approach focused on positive change managementA senior role, that plays a pivotal part in leading … brand, identity, communication, engagement and stakeholder management to drive transformation across MUFG business linesKEY RESPONSIBILITIESAccountable for defining, creating and implementing the Digital Engineering Services and Solutions communications strategy, with a strong emphasis on positive change managementAccountable for directing executive leadership on communication positioning and messaging ensuring narrative and messages ...

profitable and scaling fast. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow, we are seeking … experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring alignment, transparency ...

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionDeal Services Customer Engagement ManagerLocations: London | HybridGet To Know Us:SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. … Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do:The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings.The ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role … will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.Key responsibilities:Community StrategyCustomer Education & ContentKnowledge ManagementCross-Functional Collaboration with Product, Product Marketing and Solution MarketingMust have:Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS ...

Role:We are looking for a talented Customer Success Manager (CSM) to drive adoption, value realisation, and growth within a portfolio of mid-market and enterprise accounts across the EMEA region. By building strong relationships with each customer, you'll deliver impact at all stages of the customer journey and ensure mutual success. If you’re a proactive customer champion passionate about solving problems, connecting customer value to growth, and advising customers you’ll bring tremendous value to both our customers and team.The ideal candidate will have a history of driving adoption of analytics ...

with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great … Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup ...

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

Customer Engagement Executive | Network & Security Consultancy | London | £30,000–£45,000 Are you an organised, customer-focused professional looking to build a career across project delivery and customer success in the tech sector? A fast-growing network and security consultancy in Moorgate is hiring a Customer Engagement Executive to join their team — a varied, client-facing role sitting across project coordination, service delivery, and customer success. The Role You'll work closely with sales, technical, and leadership teams to coordinate client projects, support service reviews, and ensure customers get maximum value from ...