Customer Engagement Jobs in London

Customer Engagement
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 284 373 350
Rank change year-on-year +89 -23 +154
Permanent jobs citing Customer Engagement 109 135 272
As % of all permanent jobs advertised in London 0.86% 0.56% 0.83%
As % of the Processes & Methodologies category 0.89% 0.62% 0.87%
Number of salaries quoted 76 118 173
10th Percentile £36,250 £50,000 £57,500
25th Percentile £50,000 £67,500 £62,500
Median annual salary (50th Percentile) £65,154 £79,500 £80,000
Median % change year-on-year -18.05% -0.63% +18.52%
75th Percentile £94,063 £105,000 £91,250
90th Percentile £104,500 £110,000 £100,000
England median annual salary £55,000 £57,500 £67,500
% change year-on-year -4.35% -14.81% +12.50%

All Process and Methodology Skills
London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,216 21,652 31,243
As % of all permanent jobs advertised in London 96.26% 90.32% 95.32%
Number of salaries quoted 6,929 15,871 22,511
10th Percentile £41,700 £37,500 £42,789
25th Percentile £55,500 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £122,500 £115,000 £115,055
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 30 May 2025.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +15 21 £65,000 -10.34% 21
West London +20 5 £40,000 -27.27% 70
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.67%) CMS
1 4 (3.67%) Confluence
1 4 (3.67%) Headless CMS
1 4 (3.67%) SharePoint
2 2 (1.83%) Apache Spark
2 2 (1.83%) WordPress
3 1 (0.92%) SAS
Applications
1 14 (12.84%) Microsoft Office
2 4 (3.67%) Microsoft Excel
3 3 (2.75%) MS Visio
4 1 (0.92%) Chatbot
Business Applications
1 13 (11.93%) Dynamics CRM
2 4 (3.67%) Shopify
3 1 (0.92%) Remedy ITSM
Cloud Services
1 20 (18.35%) AWS
2 19 (17.43%) Azure
3 18 (16.51%) Dynamics 365
4 14 (12.84%) Power Platform
5 11 (10.09%) Power Automate
5 11 (10.09%) PowerApps
6 9 (8.26%) Azure Logic Apps
7 7 (6.42%) Google Analytics
7 7 (6.42%) SaaS
8 6 (5.50%) Azure Functions
8 6 (5.50%) Serverless
9 5 (4.59%) Cloud Computing
10 4 (3.67%) Contentstack
11 3 (2.75%) Miro
12 2 (1.83%) Amazon EMR
12 2 (1.83%) Amazon SageMaker
12 2 (1.83%) FinancialForce
12 2 (1.83%) Microsoft 365
12 2 (1.83%) Snowflake
13 1 (0.92%) GCP
Communications & Networking
1 2 (1.83%) Firewall
1 2 (1.83%) VoIP
2 1 (0.92%) 5G
2 1 (0.92%) DNS
2 1 (0.92%) Internet
2 1 (0.92%) LAN
2 1 (0.92%) MPLS
2 1 (0.92%) SD-WAN
2 1 (0.92%) SMS
2 1 (0.92%) SSL
2 1 (0.92%) TCP/IP
2 1 (0.92%) Unified Communications
2 1 (0.92%) VPN
2 1 (0.92%) WAN
Database & Business Intelligence
1 8 (7.34%) Power BI
2 7 (6.42%) Tableau
3 4 (3.67%) KDB
3 4 (3.67%) Kdb+
3 4 (3.67%) SQL Server
4 2 (1.83%) SQL Server Integration Services
5 1 (0.92%) Amazon QuickSight
5 1 (0.92%) Amazon Redshift
5 1 (0.92%) Apache Cassandra
5 1 (0.92%) Big Data
5 1 (0.92%) BigQuery
5 1 (0.92%) Data Mining
5 1 (0.92%) Data Warehouse
5 1 (0.92%) DynamoDB
5 1 (0.92%) Elasticsearch
5 1 (0.92%) Looker
5 1 (0.92%) Mixpanel
5 1 (0.92%) NoSQL
5 1 (0.92%) Oracle Reports
5 1 (0.92%) Relational Database
Development Applications
1 5 (4.59%) JIRA
2 2 (1.83%) SQL Server Management Studio (SSMS)
2 2 (1.83%) Visual Studio
3 1 (0.92%) Selenium
3 1 (0.92%) Team Foundation Server
General
1 53 (48.62%) Marketing
2 47 (43.12%) Social Skills
3 22 (20.18%) Finance
4 19 (17.43%) Analytical Skills
5 12 (11.01%) Legal
6 11 (10.09%) Law
7 7 (6.42%) Presentation Skills
8 6 (5.50%) Advertising
8 6 (5.50%) Retail
9 5 (4.59%) Inclusion and Diversity
9 5 (4.59%) Publishing
10 4 (3.67%) Aviation
10 4 (3.67%) Organisational Skills
11 3 (2.75%) Banking
11 3 (2.75%) Brand Awareness
11 3 (2.75%) Public Sector
12 2 (1.83%) Back Office
12 2 (1.83%) Influencing Skills
13 1 (0.92%) Automotive
13 1 (0.92%) Telecoms
Job Titles
1 23 (21.10%) Lead
2 13 (11.93%) Architect
3 11 (10.09%) Developer
3 11 (10.09%) IT Support
3 11 (10.09%) Senior
4 9 (8.26%) Analyst
5 8 (7.34%) Dynamics 365 Developer
6 7 (6.42%) Consultant
7 6 (5.50%) Business Analyst
8 5 (4.59%) Solutions Architect
9 4 (3.67%) Dynamics 365 Architect
9 4 (3.67%) Head of Engineering
9 4 (3.67%) Principal Architect
9 4 (3.67%) Product Owner
9 4 (3.67%) Sales Support
10 3 (2.75%) CRM Executive
10 3 (2.75%) Digital Director
10 3 (2.75%) Dynamics 365 CRM Developer
10 3 (2.75%) Dynamics 365 Solution Architect
10 3 (2.75%) Power Platform Developer
Libraries, Frameworks & Software Standards
1 6 (5.50%) .NET
1 6 (5.50%) CSS
1 6 (5.50%) HTML
2 4 (3.67%) .NET Framework
2 4 (3.67%) Django
2 4 (3.67%) Express.js
2 4 (3.67%) Flask
2 4 (3.67%) MACH
2 4 (3.67%) Next.js
2 4 (3.67%) Node.js
2 4 (3.67%) React
3 2 (1.83%) JSON
3 2 (1.83%) Kafka
3 2 (1.83%) SOAP
3 2 (1.83%) XML
4 1 (0.92%) Ajax
4 1 (0.92%) Entity Framework
4 1 (0.92%) LDAP
4 1 (0.92%) REST
4 1 (0.92%) Web Services
Miscellaneous
1 9 (8.26%) Social Media
2 8 (7.34%) Product Ownership
3 6 (5.50%) Onboarding
4 5 (4.59%) Analytical Mindset
4 5 (4.59%) Self-Motivation
5 4 (3.67%) Hackathon
6 3 (2.75%) Cyber Defence
6 3 (2.75%) Mobile App
7 2 (1.83%) Blog
7 2 (1.83%) Low-Code
7 2 (1.83%) Marketing Technology
8 1 (0.92%) CMDB
8 1 (0.92%) Digital Media
8 1 (0.92%) Digital Wallet
8 1 (0.92%) IoT
8 1 (0.92%) Mobile Payment
8 1 (0.92%) Podcast
8 1 (0.92%) PropTech
8 1 (0.92%) SCADA
8 1 (0.92%) Smartphone
Operating Systems
1 2 (1.83%) Android
1 2 (1.83%) Apple iOS
1 2 (1.83%) Linux
2 1 (0.92%) Unix
2 1 (0.92%) Windows
Processes & Methodologies
1 30 (27.52%) CRM
2 26 (23.85%) Decision-Making
3 25 (22.94%) Agile
4 24 (22.02%) Problem-Solving
5 21 (19.27%) Artificial Intelligence
6 20 (18.35%) B2B
6 20 (18.35%) Mentoring
7 19 (17.43%) Analytics
7 19 (17.43%) Collaborative Culture
8 16 (14.68%) Service Delivery
9 14 (12.84%) Customer Experience
10 13 (11.93%) Business Development
10 13 (11.93%) Business Intelligence
10 13 (11.93%) Change Management
10 13 (11.93%) Customer-Centricity
10 13 (11.93%) Service Management
11 12 (11.01%) Digital Marketing
11 12 (11.01%) E-Commerce
12 11 (10.09%) Incident Management
12 11 (10.09%) Problem Management
Programming Languages
1 13 (11.93%) Python
2 12 (11.01%) C#
3 11 (10.09%) JavaScript
4 7 (6.42%) R
5 5 (4.59%) SQL
6 3 (2.75%) C
7 2 (1.83%) X++
8 1 (0.92%) Apex Code
8 1 (0.92%) C++
8 1 (0.92%) Go
8 1 (0.92%) Java
8 1 (0.92%) MATLAB
8 1 (0.92%) TypeScript
Qualifications
1 19 (17.43%) Degree
2 7 (6.42%) AWS Certification
2 7 (6.42%) AWS Certified Cloud Practitioner
2 7 (6.42%) Master's Degree
2 7 (6.42%) MBA
3 4 (3.67%) SC Cleared
3 4 (3.67%) Security Cleared
4 3 (2.75%) (ISC)2 CCSP
4 3 (2.75%) CCSP
4 3 (2.75%) Cisco Certification
4 3 (2.75%) CISM
4 3 (2.75%) CISSP
5 2 (1.83%) Microsoft Certification
5 2 (1.83%) TOGAF Certification
Quality Assurance & Compliance
1 5 (4.59%) GDPR
1 5 (4.59%) QA
2 3 (2.75%) GRC
2 3 (2.75%) ISO/IEC 27001
2 3 (2.75%) NIST
3 2 (1.83%) California Consumer Privacy Act
3 2 (1.83%) PCI DSS
4 1 (0.92%) Data Quality
4 1 (0.92%) MiFID
4 1 (0.92%) PSD2
System Software
1 1 (0.92%) Docker
Systems Management
1 1 (0.92%) HP UCMDB
1 1 (0.92%) Kubernetes
Vendors
1 33 (30.28%) Microsoft
2 12 (11.01%) Salesforce
3 7 (6.42%) Google
4 6 (5.50%) HubSpot
5 4 (3.67%) Oracle
5 4 (3.67%) SAP
6 3 (2.75%) Salesforce Marketing Cloud
6 3 (2.75%) ServiceNow
7 1 (0.92%) Adobe
7 1 (0.92%) Amplitude
7 1 (0.92%) BMC
7 1 (0.92%) HP
7 1 (0.92%) Intel
7 1 (0.92%) Remedy
7 1 (0.92%) Splunk
7 1 (0.92%) Sun
7 1 (0.92%) VMware
7 1 (0.92%) Workday