1 to 25 of 33 Permanent Customer Engagement Jobs in London with Remote Work Options

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship To … work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in our … data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »

background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the Subject Matter Expert and technical lead for more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »

copy etc.) and ensuring our tone of voice is consistent. - Work with Digital team and Group Senior CRM Manager to ensure our emails are customer-centric with clear journeys, managing the creation of landing pages or content pages as needed. - Proposing new or creative testing initiatives with the aim … of increasing customer engagement. Implementing test and learn methodology and always iterating on testing plan. - Collate accurate reporting on email campaigns in line with targets and KPIs, recommending follow up actions. - Look to automate emails where possible and build out a CRM email plan that drives customer lifetime … value (LTV) and retention - Managing our customer database in Ometria, understanding the database and utilising Ometrias features to increase personalisation and send more relevant communications to customers. Desired Knowledge Skills & Experience - Two years of Marketing Experience in a retail environment . - Working knowledge of an Email Service Provider and more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (Customer Engagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »

background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

primary point of contact for relationship management, providing essential information, conducting product demonstrations, and understanding and escalating risks and impacts to ensure a positive customer experience. The role will initially be focused on Helix Products, which are market leading solutions which support Primary Care through technology. The primary objective … of this role is to create customer satisfaction that fosters brand loyalty and establishes true partnerships moving forward. You will work closely with Product Management, providing feedback and support for specific Helix products to both internal and external stakeholders. Key Responsibilities The role requires the post holder to: Customer Engagement: Ensure customers feel listened to and fully supported throughout their decision-making journey, from initial contact through to purchase and beyond. Operational Excellence: Align daily operations with the company vision, deliver outstanding customer service, and address any issues that arise from customer interactions or product more »

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

Hybrid, 3 days a week My client is looking for a Revenue Operations Manager with expertise in Salesforce to help optimise their sales and customer engagement processes and establish comprehensive reporting on their customer journey from end to end. Key Skills and Experience: Demonstrated experience in Revenue … Analytics. Extensive experience managing, developing, and working with Salesforce. (Essential) Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition. Strong project management skills with experience setting and managing objectives for internal and third-party agency teams and moving projects along at pace. more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client’s trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »

Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customer engagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »

Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »

and account management. Strong understanding of sales processes and strategies within the UK market. Experience in executing targeted sales/marketing plays to drive customer engagement and conversions. Excellent interpersonal and communication skills with the ability to engage effectively with prospects and clients. Detail-oriented with strong organizational more »