26 to 50 of 124 Permanent Customer Engagement Jobs in London

Working with a Large IT Consultancy who are on the search for a Customer and Digital Analytics & AI Managing Consultant/Senior Manager on a permanent basis. Salary - Up to - £88,000 per Anum + Addtional Bonuses and Benefits Candidates must be eligible for SC Clearance Please note, no … sponsorship will be provided for this role Remote working with occasional client visits. As a Customer and Digital Analytics & AI Managing Consultant/Senior Manager, you will become a key Member of our Digital & Customer Analytics team. You will have the opportunity to work across sectors and industries … but your specific capability expertise will be in Customer and Digital Analytics. You will work with market-leading clients, applying cutting-edge technologies to solve impactful commercial growth problems. You will lead and manage complex analytics projects, provide strategic insights to clients, and drive the growth of our Analytics more »

are celebrated. They prioritize employee well-being and advocate for flexible working conditions, recognizing that everyone has unique needs. Company Overview As a global customer experience agency, the client focuses on using data to understand individual customer preferences and leveraging technology to engage with them on a large … scale. They combine data, technology, and creativity to drive customer engagement and business results for brands like KFC, Mercedes Benz, IKEA, and Virgin Media O2. Company Culture and Benefits Flexible Working : Encourages employees to work where and when they are most productive, balancing office presence for culture, collaboration … specialize in Data Science, Data Analytics, Data Enablement, and Data Visualization. Your Role As a Director in the Data Analytics team, you will ensure customer and financial perspectives are represented through data-driven evidence. You will inspire exceptional customer experiences and improve performance against client objectives. Your strategic more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

proven sales leader, you will support your team in achieving and exceeding targets by delivering end-to-end security thought leadership, strategies, and transformational customer outcomes. You will enable and empower your team to drive security wins by guiding them on planning, orchestration and execution of security opportunities, as … of inclusion where everyone can thrive at work and beyond. Responsibilities Develops and maintains a strong understanding of customers industries and business priorities, discusses customer needs and solutions based on customer insights Leads the team to develop and maintain trusted relationships with senior leaders to grow Microsoft Security … share of wallet Sales Execution: Act as a thought leader in digital transformation and lead team to develop strategies that help understand customer business needs and accelerate revenue and growth for security business Provides consistent coaching rhythm leveraging coaching framework Model Coach Care Leads the team to increase customer more »

primary focus will be to provide consultancy services to existing and new customers. Reporting to the Professional Services Manager, you'll work closely with customer project teams to deliver successful implementations of products. Your responsibilities include: Customer Onboarding Support: l Assist customers during their onboarding phase to ensure … they quickly derive value from our product and solution offerings. l Collaborate with the onboarding team and customer project teams. l Act as a trusted advisor to decision-makers throughout the engagement. l Requirements Gathering and Solution Design: l Understand customer use cases and gather requirements. l Evaluate … requirements and provide design recommendations. l Configure and optimize products based on customer needs. l Training and Knowledge Transfer: l Conduct training courses tailored to customer usage. l Support blended learning approaches for effective knowledge transfer. l Enterprise Architecture Mentoring: l Mentor customers on their Enterprise Architecture journey. more »

Director, Customer Value (relocation to Saudi Arabia - KSA) Our Company Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create … of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics Power Platform Technical Architect is a core team … member of thefirms customer delivery of Microsoft Dynamics 365 centred solutions. The architect will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platform solutions working with both onshore and offshore development teams. The position may … on new versions and technology stack to be future ready Work on the creation of Dynamics 365 solutions and industry template Meet and exceed customer expectations of business knowledge, skills and behaviour Be a trusted advisor for clients and help to provide solutions which can be upgrade ready Proactively more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (Customer Engagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our clients customer delivery … within large client companies, preferably across a number of business verticals. Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service. Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI). Strong understanding of Dynamics … and documentation knowledge. Responsibilities Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams. Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables. Interface effectively with other members of the team and the Solution Architect to ensure more »

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … inform the optimisation of products and features. As a Data Analyst, you will: Monitor and report on key KPIs. Deep-dive (using SQL) into customer data to provide product teams with detailed customer analysis. Be hands-on with building visualisations in Tableau. Identify data requirements, working with international … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products more »

companies run smart marketing efforts in their effort to reach the customer. A leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use the platform to drive long-term, personalised and context-based engagement across channels to help … achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms their technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively … oriented, methodical, and tenacious, and can effectively interact with a team. Location: London Responsibilities Analyze and identify how the product can eliminate our clients’ engagement and user retention challenges. Develop opportunity funnel via phone and mass communication such as email, research and social media to introduce company products and more »

the opportunity to present publicly at AWS conferences and industry events. The ideal candidate will possess a technical background that enables them to drive customer engagement with business, finance or IT executives at the highest levels of our PE customers. You will have experience working with complex IT … enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job … the technical relationship with PE firms and the C-suite of portfolio companies and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. - Serve as a key technical member of the AWS PE team to help ensure customer success in more »

recruit, train and retain your Field Sales team and motivate them to provide outstanding results. Overall, the role involves a combination of team leadership, customer engagement, and sales execution strategy to drive revenue growth and success within the payments market. What you'll do Be an inspirational leader … reviewing sales figures ensuring your team is working with the right sales strategies to drive value Review and ensure adherence to working KPIs, including Customer Acquisition Cost, Customer Retention Rate, Sales Cycle Length, etc. You will also be responsible for communicating these relevant insights to business stakeholders You … Merchant Services sector is considered a plus You Lead by example and cultivate a positive, productive work environment You display a high level of customer focus, you understand that maintaining positive relationships with customers is key to long-term success You have excellent time management and prioritisation skills and more »

Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare … included on your CV). Can speak fluently in English AND either: Spanish, French or Italian Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as … Product Specialist - Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

Manager to help steer a future brimming with potential. The Role Develop and implement innovative digital marketing strategies to drive database growth and enhance engagement with their digital products. Collaborate with content and product teams to ensure a cohesive marketing approach that promotes our independent and commercial offerings effectively. … Analyse and optimise marketing campaigns and channels to increase reach, engagement, and conversions. Utilise data-driven insights to identify trends, opportunities, and challenges in growing the database in both quantity and quality, adjusting strategies accordingly. Foster relationships with key industry partners and stakeholders to amplify content reach and drive … audience growth. Increase engagement levels across all digital media products from independent content consumption, to webinar registration, to virtual roundtable attendance. Website content creation: improving data capture and lead generation for new audience, creating best-in-class landing pages. Work with the Editor-in-Chief to ensure editorial content more »

serve global markets. Skills and Qualifications Marketplace Experience : Proven experience working on a marketplace or two-sided platform in a B2B or B2B2C environment. Customer Engagement : Strong passion for customer interaction and requirement gathering. Change Management : Ability to navigate teams through change and engage them in the more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customer engagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »

HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 Competitive Base + 25% Bonus! 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme The Company … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »