51 to 75 of 124 Permanent Customer Engagement Jobs in London

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

the most value to the business and how to visualise these insights using Looker Studio. Your expertise will support the optimisation of sales, enhance customer engagement, and elevate the overall brand experience. This role does not require building a data technology or developing a data strategy from scratch … teams to identify and monitor key performance indicators (KPIs). Generate actionable insights and recommendations to drive sales growth, optimise inventory management, and enhance customer acquisition and retention efforts. Create and maintain consumer profiles and segmentation models to support personalised marketing campaigns and product development strategies. Ensure data integrity more »

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and … will play a pivotal role in identifying and facilitating the best outcomes for both EOS and our valued customers. Your responsibilities will include understanding customer needs, requirements, and budget constraints, making you the primary point of contact for all aspects of the customer's account. Your mission is … to ensure the best possible customer experience, both during and after the sale. Responsibilities: . Manage and expand revenue within existing client accounts while actively pursuing new business opportunities with multinational corporations (MNCs). Develop and nurture enduring client relationships as the primary point of contact for account management. more »

leading name in the automotive industry, known for their innovation, quality, and commitment to excellence. They are at the forefront of automotive technology and customer service, continually pushing the boundaries of what is possible. To support their growth and enhance their customer relationship management, they are seeking an … our business goals. You will play a pivotal role in transforming our CRM capabilities, ensuring we leverage Salesforce to its fullest potential to improve customer engagement, streamline operations, and drive sales performance. Key Responsibilities: Lead and manage the Salesforce development team, providing guidance, mentoring, and support. Oversee the more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

briefings and reviews with senior stakeholders, addressing any feedback and implementing changes with the goal of achieving business case approval. • Coordinate with the DCC Customer Engagement team and Regulatory Affairs to build customer understanding and support for DCC business case recommendations. • Manage/update modelling templates and more »

the ability to keep up with the ever-changing digital world by implementing Microsoft s M365, Azure, Microsoft s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Technical Architect is responsible for delivering and implementing our … Platform Unified Communications and meeting service Responsibilities Work with clients demonstrate how their cloud strategy aligns with Microsoft technology Creating architectural designs based on customer requirements Deliver product presentations and configured demonstrations to prove our ability to meet a prospect s cloud adoption needs Act as the Technical Design more »

key business functions and analytics. You will be reporting into the Head of Data, working closely with various LME teams including the Marketing Team, Customer Engagement Team, Event Experience Team, the IT function and Charities team who support the thousands of Charities that they work with. Tech Stack more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »

the ability to keep up with the ever-changing digital world by implementing Microsoft s M365, Azure, Microsoft s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Azure Security Technical Architect is responsible for delivering and … as Code (ARM, Bicep, Terraform, PowerShell). Experience with identity, network and systems-based incident and event handling. Desirable Technical Skills Azure Identity Azure Customer Identity and Identity Experience Framework Trust Zero Maturity Models Azure Security Azure Sentinel Federation and Interoperability Experience with Microsoft 365 Administration Azure Networks Responsibilities … Creating architectural designs based on customer requirements. Deliver product presentations and configured demonstrations to prove our ability to meet a prospect s cloud adoption needs. Presenting designs and solutions to clients. Delivering Azure solutions and working with delivery teams to ensure architectural governance is maintained. Drive innovation by developing more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

CEO and Board level. This key position requires broad experience supporting vertical industry and will have high visibility at the most senior levels of customer organizations. The position will work closely with Alibaba Cloud BD, Solutions Architect, Compliance, and Security product team. The candidate will be able to interpret … their frameworks and recommend implementation approaches.  Direct Alibaba Cloud Solutions Architects, Business Developers (BDs), and Partner teams to ensure targeted outcomes and consistency across customer engagements.  Collaborate with customers to resolve complex security issues and achieve resilience and compliance on the Alibaba Cloud platform through discussions, strategic recommendations, and … demonstrations.  Create customer-facing resources that address projected needs and current demand in the industry.  Foster strong relationships to help customers effectively manage security incidents.  Support the Alibaba Cloud security product and compliance team in setting strategic directions for security and compliance programs based on customer feedback.  Stay more »

London, South-East, and East of England Key Responsibilities: Develop and implement account capture and development plans for new and existing clients, ensuring structured engagement and business growth. Build and maintain strategic relationships with clients, understanding their business, regional initiatives, and networks. Establish and manage a strong pipeline of … qualified business opportunities, understanding customer buying criteria and processes. Serve as the client's primary contact, assisting in IT strategy formation, and providing access to senior management and subject matter experts. Provide proactive value and thought leadership to customers on technology and sector trends, establishing the company as a … and stakeholder networks. Manage the wider commercial relationship, including aged debt, payment, and business conditions. Additional Responsibilities: Act as a client champion to enhance customer experience. Encourage the adoption of new products and services. Support the regional sales strategy, including investment and partner engagement. Communicate the benefits of working more »

Hybrid, 3 days a week My client is looking for a Revenue Operations Manager with expertise in Salesforce to help optimise their sales and customer engagement processes and establish comprehensive reporting on their customer journey from end to end. Key Skills and Experience: Demonstrated experience in Revenue … Analytics. Extensive experience managing, developing, and working with Salesforce. (Essential) Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition. Strong project management skills with experience setting and managing objectives for internal and third-party agency teams and moving projects along at pace. more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Azure Technical Architect is responsible for delivering and implementing … focus on delivery to deadlines and high standards Ability to handle highly confidential information with tact and discretion Responsibilities Creating architectural designs based on customer requirements Deliver product presentations and configured demonstrations to prove our ability to meet a prospects cloud adoption needs Presenting designs and solutions to clients more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

annum) Take ownership of the best practices relating to Systems Integrator Data/Target Architectures to use in proposals & projects Stakeholder Management and building Customer Data Platform Solutions Consulting on architecture, approach, and technologies Consultancy and Customer engagement Command credibility with clients and colleagues Excellent communication and … worldwide and a constant pursuit of expansion, they have upheld their established track record in delivering excellence across various specialised technologies: Business Intelligence (BI), Customer Relationship Management (CRM), Data and Insights, and Enterprise Performance Management (EPM). Bradley Rees Mob : +44 (0) 7736 424 768 Email : bradley@primapartners.de Twitter more »

who are looking for a CRM Manager to support their global team across 10 markets. You will play a hands-on role in optimising customer engagement strategy by leveraging SFMC to design and implement seamless customer journeys. This is a fantastic chance to work across a global … k + Bonus We are looking for candidates with the following: Strong SQL experience (Complex SQL Queries) Proven experience of understanding end-to-end customer journey's (preferably B2C) Good SFMC experience (Ideally SFMC certified) Ability to engage with stakeholders in Global Marketing, Commercial Systems, Media and Data & Analytics more »

seeking an International Coordinator to manage our repatriation services globally. This role requires a professional who combines efficiency with empathy to understand and meet customer needs effectively. Responsibilities: Communicate with customers via phone, providing empathetic and professional support for enquiries, invoice issues, and complaints. Accurately enter and manage customer data in our system, ensuring complete and accurate information. Resolve customer issues through detailed research and follow-up. Upsell our services and products to enhance customer engagement and satisfaction. Efficiently direct calls to appropriate staff as necessary. Represent the company at various events like exhibitions, chamber more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

and maintaining strategies, structures, and accountabilities to ensuring optional positioning and alignment of the GPA “Global” value proposition within key account opportunity pursuits and customer engagement activities. The ideal candidate will have direct experience selling Audio-Visual and/or Unified Communication Solutions to the Enterprise market. We … related executive and team related resources within the EMEA GPA Regional Business Units (RBU’s) as applicable, in support of Evaluating and developing targeted customer account pursuit plans. Contribute to, guide, and support the development of customer specific “Win Strategy” definition in response to formal or informal customer … optimize the presentation of the GPA value proposition within such opportunities. Partner with and support EMEA GESM and RBU teams as necessary to support customer presentation, preliminary programmatic approach and strategy development. Support ongoing general account and stakeholder specific relationship building opportunities in order to deepen GPA’s capacity more »

Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine’s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine’s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. 03rd June, 2024 Engagement Director - Remote - Up to £115k base with x2 OTE We've partnered with one of the largest Cloud Transformation partners in Europe, their Cloud … details. Responsibilities Prospect new logo accounts within the mid-market - enterprise space Develop a go-to-market strategy for target accounts Schedule and attend customer meetings/online sessions to present the portfolio and demonstrate the solution Successfully forecast and build a pipeline of new business opportunities Daily prospecting … presentation skills Technically competent with an ability to learn and communicate the technical aspects of the solutions to a reasonable level of depth Excellent customer engagement and relationship building skills #J-18808-Ljbffr more »