1 to 25 of 552 Permanent ITIL Jobs in London

platforms Understanding of regulatory requirements (PRA, FCA) relating to operational resilience Experience managing identity projects in financial services or highly regulated industries Familiarity with ITIL frameworks and service management best practices Experience with identity governance and administration (IGA) platforms Knowledge of cloud platforms (Azure, AWS) and their identity services Technical ...

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners.## Desirable Experience* ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms.* Experience governing Windows Server services, technology lifecycle risks ...

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners. Desirable Experience ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms. Experience governing Windows Server services, technology lifecycle risks ...

tools such as CrowdStrike, Darktrace or Zscaler Exposure to financial services technology (e.g. Bloomberg terminals) Experience with Okta or similar identity providers Familiarity with ITIL practices or ticketing systems (e.g. JIRA Service Management) Basic networking knowledge (DNS, DHCP, TCP/IP, VPN) Practical use of AI tooling to work smarter ...

Familiarity with Microsoft Entra ID, Azure Virtual Desktop and Active Directory environments. Experience using ServiceNow or a similar IT Service Management platform. Understanding of ITIL principles and service management best practice. Strong troubleshooting, communication and stakeholder management skills. Ability to work independently while contributing positively to a wider team. Experience ...

Exposure to DevOps and automation-led delivery models. 7. Qualifications Bachelor's degree or equivalent industry experience. Agile certification (Scrum, SAFe, Agile Practitioner) desirable. ITIL Foundation certification desirable. Relevant networking and security certifications are advantageous, such as: Palo Alto Networks Certifications Microsoft Certifications CompTIA Security+ CISSP CCNP Security 8. Personal ...

macOS), MDM, and emerging device technologies Understanding of PAM (privileged access management) for workforce and infrastructure, identity governance, and compliance frameworks Experience with both ITIL Frameworks and DevOps principles Strategic thinker with ability to translate business requirements into technology solutions Strong executive presence and communication skills; comfortable presenting ...

Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery. Experience using service management tools and best practices (ITIL, ITAM, ITSM) Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server) Experience with Active Directory and Entra ID Services Management of mobile ...

activity is approved. Qualifications Soft Skills: Analytical problem-solving skills to follow an incident or problem through to resolution Experience of working in an ITIL environment preferred but not essential Use initiative with a positive and can-do attitude Identify business impacting incidents and escalat via the escalation process Ability ...

Information Technology, Computer Science, or a related field or equivalent professional experience. Preferred Skills & Certification Certifications: CompTIA A+, Network+; Microsoft MD-102 (Endpoint Administrator); ITIL Foundation v4. Cloud & M365: Familiarity with Microsoft Azure, Intune, and Microsoft 365 administration. Cybersecurity: MFA, endpoint security, phishing awareness, and device compliance enforcement. Automation: Basic ...

privileged‐access patterns; AWS or GCP experience is desirable. Scripting and automation using PowerShell, Python, REST APIs, JSON and source‐control practices. Understanding of ITIL processes, change management, incident management, problem management and technical documentation. Security Domain Expertise: Privileged Access Management governance, control design and operating models. Privileged and service ...

CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical ...

fixesUpdate Bitbucket with source code changes where vitalUpdate relevant WIKI/documentation with changesProvide input to the Release process for new releasesWork to the ITIL standard following LCH policiesMaintain working relationship with business & technical teamsOut of hours support/On-call supportBe available for overnight support of production services ...

source code changes where vital Update relevant WIKI/documentation with changes Provide input to the Release process for new releases Work to the ITIL standard following LCH policies Maintain working relationship with business & technical teams Out of hours support/On-call support Be available for overnight support ...

Service Management or ServiceNow. Basic understanding of PowerShell or other scripting tools. Awareness of endpoint security, Microsoft Defender and cybersecurity best practices. Knowledge of ITIL principles and IT service management processes. Relevant IT certifications such as CompTIA A+, Network+, Microsoft MD-102 or SC-900, or an interest in working ...

operational maturity initiatives.Major Incident Management: Proven experience leading service restoration activities, customer communications and stakeholder management during major incidents and critical service disruptions.ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with ...

maintaining accurate technical records and documentation Qualifications and Certifications Desktop Support Certification Bachelor's degree in computer science, Information Technology, or a related field ITIL Foundation Certification (v3 or v4) Successful candidates will demonstrate: Strong customer focus and commitment to service excellence Understanding of how technical activities contribute to client ...

skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous. #J-18808-Ljbffr ...

managing multiple priorities in a fast-paced environment. Desirable Experience Experience within housing, property services, repairs and maintenance, or social housing environments. Exposure to ITIL, Agile, PRINCE2, or other project delivery frameworks. Knowledge of change management, release management, risk management, and issue management processes.Understanding of relational databases and SQL/ ...

Endpoint and device management DNS, DHCP, TCP/IP and VPN technologies Security principles and best practices Experience working with ITSM platforms and ITIL-aligned processes. Fluent spoken English with excellent written communication skills, including technical documentation. About You Professional and calm under pressure. Positive and proactive attitude. Comfortable owning ...

authentication (MFA) Experience using ServiceNow, Halo or similar IT Service Management platforms Strong understanding of incident, request and problem management processes Experience working within ITIL-aligned support environments Excellent customer service and stakeholder management skills Ability to explain technical concepts and issues to non-technical users Strong written and verbal ...

/CD processes. Knowledge of capacity and cost optimisation across cloud data and analytics services. Understanding of service‐management practices and tools such as ITIL, ServiceNow, Jira or Azure DevOps. Experience supporting highly governed, regulated or business‐critical data environments. Relevant Microsoft Azure or Microsoft Fabric certifications. Exposure ...

lifecycle management. SQL Server administration andtroubleshooting. Authentication protocolsincluding: SAML OAuth 2.0 OpenID Connect (OIDC) Kerberos NTLM PowerShell scripting andautomation. Enterprise monitoring and eventlog analysis. ITIL-aligned service managementprocesses. Incident, Problem and ChangeManagement. Desirable Zero Trust architectureexperience. High assurance or governmentenvironments. Microsoft Identity and AccessManagement solutions. Linux administration. Azure AD/ ...

workload effectively, and prioritise multiple tasks and deadlines. The ability to follow established procedures while proactively suggesting and implementing necessary updates. Desirable Awareness of ITIL frameworks and methodologies. Experience in project delivery and working alongside project managers. Previous experience working for a Managed Services Provider or Managed Security Services Provider. ...

complex technical information for different audiences. Desirable Experience Experience with SD-WAN, WAN, LAN, cloud networking, telecommunications or managed network services . Knowledge of ITIL and IT service management principles. Exposure to technology procurement, supplier evaluation, commercial engagement or service transition. Previous experience delivering programmes within Central Government, Defence, Public ...