1 to 25 of 93 Permanent ITIL Jobs in London

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

Intune. Strong communication and stakeholder engagement skills. A proactive mindset with excellent attention to detail and a passion for continuous improvement. Desirable experience ITIL Foundation or relevant automation certifications. Experience with additional automation platforms such as UiPath or Automation Anywhere. Knowledge of API integrations, databases, and cloud-based services. Exposure ...

experience managing AWS cloud operations or managed services environments Strong knowledge of AWS services (e.g. EC2, S3, RDS, VPC, IAM, CloudWatch) Experience working with ITIL-based service management (incident, problem, change) A track record of managing vendors and strategic technology partners Strong stakeholder management and communication skills Ability to lead ...

processes Strong support capabilities for other non-standard legal applications Good working knowledge of remote access technologies and video conference tools Knowledge of the ITIL environment and process is preferred (e.g., incident management and workflow) Proficiency in Generative AI Technologies and their application within a Legal Environment Performance Traits: Must ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft certifications, Azure ...

transformation initiatives Experience with ServiceNow PPM, Microsoft Project, Jira or similar portfolio management tools Experience operating within ISO 27001 or governance-driven environments Agile, ITIL, MSP, PRINCE2, PMP or change management qualifications This is an excellent opportunity to shape and lead a centralised IT PMO function, driving governance, delivery excellence ...

problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application ...

from suppliers and change activity. Qualifications Degree in IT, Technology, BusinessManagementor related field. Strong evidenceof leadershipin technology delivery, business systems or changemanagement. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

e.g., SSO/MFA, account lockouts, access groups). Familiarity with security tools (Zscaler, CrowdStrike), phishing awareness, and handling access/data requests appropriately. ITIL certification (or strong practical knowledge of incident/request/problem management). A track record of reducing repeat incidents via knowledge creation and trend ...

sponsorship Desirable (Not Required) Any vendor or industry certification such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), Google IT Support Certificate or ITIL 4 Foundation Some prior exposure to a service desk, helpdesk, retail tech support, university IT helpdesk or similar customer-facing technical role Familiarity with basic ...

frequency trading platforms, markets/banking applications. Cloud based SAS (both Public and Private implementation) solution exposure, including risk assessments. (AWS, MS Azure, GCP) ITIL/ISO27001/SWIFT CSP certification experience Network Infrastructure review (Firewall reviews, Penetration testing review experience) Identity & Access Management. Voice & Telephony technology exposure and audit ...

technical discipline, or equivalent experience Minimum of ten years’ experience in IT Service Management, with at least five in a senior leadership role ITIL Foundation certified or higher; strong working knowledge of ITSM frameworks and best practice Experience with both waterfall and agile project approaches Solid understanding of information security ...

engage non-technical audiences as effectively as technical ones Line management experience and the ability to develop and motivate a small team ITIL qualification desirable; relevant Microsoft, Azure, or security certifications a plus Why apply? You'll be joining an organisation where IT genuinely enables the mission, not just supports ...

Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive ...

/SLO/SLI frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern ...

Wednesdays! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows ...

manage multiple projects and priorities simultaneously. Desirable Skills & Experience Experience delivering systems integration projects. Knowledge of cloud technologies and integration platforms. Experience working within ITIL or service management environments. Relevant certifications such as PRINCE 2, PMP, AgilePM, Scrum Master or ITIL. Experience using tools such as Jira, Azure DevOps ...

call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS ...

environments, store technology or POS systems Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management abilities Desirable Experience VMware or virtualisation technologies ITIL environment What's In It For You? Competitive salary with bonus Hybrid working Exposure to enterprise-scale retail technology Opportunities to lead infrastructure projects Career ...

Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online/Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure ...

equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python ...

application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

testing.Project and programmemanagement capability within complex environments.Industry knowledge inFinancial Services or Corporate sectors.Preferred CertificationsCloud (AWS, Azure,GCP), CISSP, CCSP, CISM, SABSA, TOGAF, PRINCE2, ITIL, COBIT. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this ...

more than one location, region or country. Desirable Experience Previous experience in a B2B SaaS business. Experience supporting enterprise customers or strategically important accounts. ITIL Foundation or similar service management certification. Experience with Zendesk, Jira Service Management, Salesforce Service Cloud, Freshdesk or similar tools. A track record of customer service ...