1 to 25 of 127 Permanent ITIL Jobs in London

inclusion and safeguarding Even Better If You Have A management qualification A cyber security certification (e.g. CISSP, CISM) Microsoft or Cisco certifications Experience with ITIL or other quality management frameworks Project management and digital transformation experience Knowledge of current and emerging trends in educational technology Experience managing supplier relationships ...

emerging technologies Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential Previous line management and team leadership experience ITIL Foundation certification or equivalent Service Management qualification Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices Experience with Service Management platforms such ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

vendor management and contract negotiation. Excellent problem‐solving and critical‐thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026 #J-18808-Ljbffr ...

with audio-visual systems in a corporate setting: conferencing platforms, display hardware, room systems. ServiceNow experience for incident management, service requests, and asset tracking. ITIL Foundation or equivalent. Microsoft certifications (MD-102, MS-900, or higher) preferred. Excellent written and verbal English communication. This role interfaces directly with senior professionals ...

remote access solutions. Handle VIP/executive support with strict SLA adherence. Work closely with the Infrastructure, Data Centre, and Application teams. Follow ITIL processes (Incident, Change, Problem management). Required Skills Strong experience in Front Office/Trading floor IT support within Banking. Hands-on experience with Microsoft environment ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant ...

e.g., Bloomberg, Charles River). Proven ability to manage IT escalations and major incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). ...

Service Design, Business Analysis or Project Implementation roles, ideally with GDS experience Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. ITIL Certification Experience with ServiceNow and implementing a service into ServiceNow is essential. Preferred Qualifications Experience within data centre management, application hosting, network services and mid-large ...

other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Nomura Competencies Explore Insights & Vision Identify ...

team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL-aligned processes ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

service experience. What You'll Learn Hands-on with Microsoft 365, Azure, Cisco Meraki, Windows Server Vendor certifications (Microsoft Fundamentals, working towards Associate level) ITIL-style ticket handling and service management What We Offer Competitive apprentice salary (reviewed on completion) Mentoring from senior engineers real career progression into 2nd/ ...

enterprise IT infrastructure in a 3rd line or senior support capacity. Microsoft 365 and Azure administration experience. Solid knowledge of networking, security principles and ITIL-based service delivery. Strong troubleshooting, documentation and stakeholder communication skills. A proactive, adaptable team player comfortable working across a broad technical estate. Time to step ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

platform-specific Unix estates Drive root cause analysis for recurring issues and implement long-term corrective actions Assess and execute change in line with ITIL-aligned service management Support enterprise toolsets and services that run across Unix/Linux environments Collaborate with internal teams and third parties/suppliers ...

teams to ensure successful implementation of technical change Contribute to technical best practices, coding standards, and modern engineering approaches across the technology estate Follow ITIL-aligned processes for change, release, incident, and problem management Required Experience Strong commercial experience as a Full Stack Developer or Full Stack Engineer within Financial ...

Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive ...

fast-paced, evolving environment with competing priorities. · Ability to challenge and improve existing ways of working, enforcing operational standards where needed. Desirable: · ITIL certification (v3 or v4) or equivalent service management experience. · Experience operating in media, marketing, or multi-client environments with contractual separation requirements. · Hands-on administration experience with ...

Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online/Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure ...

personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

banking organization. Excellent troubleshooting, analytical, and communication skills with both business and technical staff. Special Skills/Knowledge: Software Development background. Familiar with the ITIL framework. Experience with using Ansible Automation Platform. Possesses a strong service-orientated mindset, can consistently deliver a high level of service to the business. Able ...

skills, especially around reporting and client updates Confidence using Microsoft 365, particularly Excel and Word Exposure to SLAs, KPIs, incident management, ServiceNow, Jira, Zendesk, ITIL, Power BI, MSS, or XDR would be useful but not essential This would suit someone proactive, organised, and commercially aware who enjoys working with clients ...