changes in a standardized manner. Communicates, manages and chairs CAB meetings. Lead the rapid review and approval of urgent and emergency changes. Preferred skills: ITIL knowledge and experience Change Management experience Solid understanding of Asset Management Experience in an ITIL SAM role Stakeholder management/relationship building What we are more »
for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience more »
an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with service restoration for end … influence at senior levels Understanding of 3rd party supplier management principles Nice to have : Experience operating across multiple countries and cultures Relevant certifications, including ITIL If you’re interested, please get in touch. Thank you. more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Candidate Requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
Microsoft 365 Administrator/SharePoint Administrator Job Type: Full-time, Permanent Location: Hybrid role with circa 2 days a week on site (Farringdon Central London and potentially Twickenham Office Salary: Up to £61,000 per annum We are seeking a more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
suite. In addition, ServiceNow experience is essential across Incident and Problem, KBs and Asset Management. Required technical skills: Leadership experience in an ITSM/ITIL V4 environment Strong working knowledge of ServiceNow Strong working knowledge of Azure Cloud and O365 services Strong line-management experience of a tech support function more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
London, England, United Kingdom Hybrid / WFH Options
Square Enix
To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »
as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualifications. Experience more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development more »
day to day applications such as Microsoft Office, Jira and Confluence.Preferably you will also have:Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others.Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
assurance process and methods to enterprise wide technology projects or initiatives. ISTQB/ISEB Software Testing Foundation & Practitioner level certification is mandatory. Certified with ITIL Foundation level or above Experience working with team members in offshore and near shore locations Experience in working as a service management professional A thorough more »
Greater London, England, United Kingdom Hybrid / WFH Options
itemit
or a similar role. Strong knowledge of IT infrastructure, systems, and applications. Experience with network administration and IT security. Proficiency in project management and ITIL processes. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Good communication and interpersonal skills. An interest and proficiency in the more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
is required Experience of being providing client support (either internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use more »
City Of London, England, United Kingdom Hybrid / WFH Options
ea Change
Proven track record in delivering IT services effectively Familiarity with endpoint management tools like Endpoint Manager, SCCM, and JAMF Proficient understanding and application of ITIL principles. Hands-on experience with IT service management (ITSM) tools Ability to manage multiple tasks efficiently Proficient in team management and fostering a collaborative work more »
clients data security Collaborate with global enterprise teams to implement robust cloud controls. Requirements : Proven global enterprise experience. In-depth working knowledge of TOGAF, ITIL, or similar frameworks. Expert knowledge and experience in cloud environments, particularly with a focus on continuous improvement. Bachelor's or Master's degree in a more »
Cloud controls testing is essential. Knowledge/experience with major cloud service providers, preferably AWS. Knowledge of various industry frameworks and controls such as ITIL, NIST, COBIT, ISO 27001/2. A broad, high-level IT or Cybersecurity background with exposure to areas such as cloud security, security architecture, IT more »
IT department Understanding and experience in scripting in Powershell Experience working with Azure based DevOps tools Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »
solid understanding of the patient journey, as well as the key challenges clinical staff face, with respect to use of systems. solid understanding of ITIL Service Management & Methodology Processes As a professional company we welcome applications from persons of any age and/or background and do not intend to more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITIL certification Microsoft Certified more »
Basic information Location Bristol, London, Manchester Service line Consulting Date published 01-Jun-2023 Req # 15771 Job description Connect to your IndustryDo you want to be at the heart of some of the biggest and most ambitious programmes undertaken more »
and strategic 3rd parties across a diverse operation Exposure/experience of a shared services operating model/organisation Application of best practice principles (ITIL & COBIT) within a diverse and challenging technology environment Strong leadership and a proven ability to influence and persuade internally and externally Nice to have : Experience … operating across multiple countries and cultures Relevant certifications, including ITIL If you’re interested, please get in touch. Thank you. more »