develop a high-performing team. A high level of proven experience in IT support, infrastructure management, or related fields, with a strong grasp of ITIL processes to ensure best practices in IT service management. In-depth knowledge and hands-on experience with user experience tooling, particularly with platforms like Nexthink more »
judgement. Be comfortable working to deadlines in an occasionally pressured environment. Experience in digital transformation roles desired but not essential. Understanding of Change Management (ITIL/Prosci qualification preferred). A passion for Cloud technology and desire to keep up to date with industry products and services more »
boot, Mainframe DB2, Oracle SQl, Scripting is a must. Working knowledge of Java webservices and Mainframe MQs is a must. Experience of working in ITIL framework (Incident, Problem management). Experience - General Reporting Skills, Verbal Communication, Technical Writing Skills, tracking KPI and SLAs. Excellent Customer Handling skill. Make periodic progress more »
at a 1st line level demonstrating youre ready for more! Experience of Microsoft server operating systems and technologies, user management through AD Knowledge of ITIL, incident, problem and change management Ability to understand and operate to the standards of Cyber Essentials for IT Security. A degree in an IT related more »
qualification or equivalent knowledge in Microsoft technologies, ideally in either Windows 10 or M365. * Experienced in providing excellent end user support, ideally within an ITIL framework. Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience, and career. You can find more »
the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and updating … CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation certification too. Experience working across IT Departments, overseeing processes, and ensuring compliance/adherence more »
Experience supporting applications (Java, .NET, Apache, IIS); Desirable: Knowledge of Microsoft Windows Server. Experience with working within financial industry; Experience with working within an ITIL framework; Experience with working with market data, FIX protocol; CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible more »
Technician as required (e.g. cover) and as an escalation point for 2nd and 3rd line when required. Work within the InformationTechnologyInfrastructureLibrary (ITIL) framework to deliver operational services. Acts as a point of contact for key delivery of IT Services. Oversee the installation, maintenance, and upgrade of computer … Manager, helpdesk lead, help desk lead, service desk lead, IT Service lead, IT Lead, ICT lead, Desktop Support lead, Edtech, Office 365, Windows Desktop, ITIL, Network Support, Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. more »
Management/Alert Monitoring flow and lifecycle. Onboard and Configure IaaS and PaaS resources into Azure Monitor/Log Analytics and SCOM environments. Following ITIL processes Incident Management, Event Management, Change Management, Request Management, Problem Management. Collaborating with MBG Service Desk, MBG Operations Management, MBG Service Transition team, TAMs, SDMs … Management Technologies (Azure Monitor, Monitoring Agents, Kusto Query Language) and SCOM. Experience with Service Now. Scripting: Powershell, Command line, KQL, json. An understanding of ITIL best practices. Can demonstrate ownership of incident tracking, triage, mitigation, and resolution. High-level interpersonal skills to work with surrounding teams as well as directly … with the client. Good written and verbal communication. Desired Certifications: Azure fundamental Certification AZ-900 Windows Server Certification ITIL We offer: A career in one of the largest and fastest growing IT services providers worldwide An exciting international environment Opportunity to work for the large multinationals and other leading companies more »
pressure. Excellent communication and teamwork abilities. Preferred Skills: Certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator, or similar. Knowledge of ITIL processes and best practices. Apply Today more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure. Excellent experience/Knowledge of data centers. Highly Organised Works under own direction more »
identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development more »
suite. In addition, ServiceNow experience is essential across Incident and Problem, KBs and Asset Management. Required technical skills: Leadership experience in an ITSM/ITIL V4 environment Strong working knowledge of ServiceNow Strong working knowledge of Azure Cloud and O365 services Strong line-management experience of a tech support function more »
mindset. Strategic thinking and problem solving skills with the ability to identify root causes of issues and gaps. Degree qualified or equivalent. Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies more »
Experience: IT background with a passion for optimizing process performance to deliver business value.Understanding that technology requires effective processes Working knowledge of TOGAF, NIST, ITIL, ISO 27k, GDPR, CIFIUS is essential for this role Knowledge of Cloud technologies or a keen aptitude to learn is required Proven business acumen and more »
within Technology This position will require the following: Good experience Incident Management preferably from a similar technical environment. Experience working with a Windows environment. ITIL 4 Qualification. Atlassian, JIRA or Confluence experience is beneficial. Hands on experience with ITSM tools. This is a fantastic opportunity to be at a rapidly more »
organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years performing this role and exposure across a number of different projects in both more »
within an MSP environment. - Experience in ServiceNow and Sage platforms, with the ability to architect solutions utilizing these systems and others. - Strong understanding of ITIL framework and IT service management principles. - Excellent communication and interpersonal skills, with the ability to interact effectively with clients, vendors and internal teams. more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
or property development sector. Education: Bachelor’s degree in informationtechnology, Computer Science, or a related field. Advanced degrees and relevant certifications (e.g., CIO, ITIL, CISSP) are highly desirable. Skills: Strong strategic planning, leadership, and project management skills. Proficiency in enterprise IT systems and infrastructure. Knowledge: In-depth understanding of more »
The Associates have an exciting opportunity for a Azure Platform Administrator to join our Technical Services team within the Chief Information Office. The Azure Platform Administrator will provide both project management, engineering and guidance on technical aspects of developments and more »
London, England, United Kingdom Hybrid / WFH Options
Square Enix
To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualifications. Experience more »
