1 to 25 of 78 Permanent Root Cause Analysis Jobs in London

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology … team particular focus on Root Cause Analysis (RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). Youll work with technical teams and service owners ...

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology … team particular focus on Root Cause Analysis (RCA) click apply for full job details ...

Problem Manager to oversee the end-to-end management of service-related issues across their network. You’ll take ownership of problem identification, root cause analysis, and resolution, collaborating with internal teams, suppliers, and regulators. This role offers the opportunity to drive continuous improvement, build processes … influence service performance across the organisation. Key Responsibilities: • Own and manage the full problem lifecycle, from identification to resolution and prevention. • Conduct Root Cause Analysis (RCA) and trend analysis to address recurring issues. • Maintain and improve the Known Error Database (KEDB) and associated documentation. • Engage with ...

Server upgrades, migrations, and implementation of disaster recovery (DR) and high availability (HA) solutions. Conduct annual disaster recovery testing across platforms. Perform incident investigation, root cause analysis, and long-term remediation. Mentor junior DBAs and act as a subject matter expert on modern database practices. Participate … SSIS in hybrid environments. Ability to design and manage scalable monitoring solutions for both cloud and on-prem workloads. Demonstrated strength in problem-solving, root cause analysis, and cross-system diagnostics. Desirable Skills Microsoft certifications such as DP-300, AZ-104, AZ-305, or equivalent. Experience with ...

Description RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full … RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full ownership ...

team of Support Analysts and Application Support Consultants, ensuring timely resolution of client issues while personally handling key incidents as required. Provide detailed analysis of incidents to inform continuous improvement and root cause analysis. Collaborate with Consulting and Implementations management teams to ensure effective product configurations that … meet client needs. Deliver timely, accurate reporting on KPIs, work in progress, root cause analysis, team deliverables, and support backlog. Act as a lead point of escalation for critical client issues. Identify and implement best practices to support the long-term success of the business. Engage with ...

driven by curios ity. We value broad and deep technical knowledge, specifically in the fields of operating system security, network security, software security, malware analysis, forensics, security operations, incident response, and emergent security intellig ence. Responsibi litiesRespond to and investigate cyber security incidents, including malware outbreaks, phishing attempts, insider … monitoring systems' detection and response capabilities as well as processes, procedures, and pla ybooksLead Incident Response efforts when dealing with confirmed security inc identsAutomate analysis and response steps to reduce manua l toilHelp prioritise the creation of new SOC use cases to ensure optimum ROl for engineering effortMonitor security ...

systems can support current and future workloads Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence. Monitoring, Alerting & Observability Contribute to the design and implementation of effective monitoring ...

ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause analysis, and implementing preventative measures with detailed post-incident reporting. Network & Connectivity Excellence - Advanced understanding of TCP/IP, DNS, DHCP ...

networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments … junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry ...

networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments … junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry ...

networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments … junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry ...

alerting, and instrumentation - choosing the right approach (build or buy) on a case-by-case basis Lead incident response: coordinate teams during outages, drive root cause analysis, and implement preventive measures Manage and develop a small team comprising DevOps and technical support staff Oversee DevOps practices ...

accelerate development velocity. Monitor system reliability, performance, and security across environments. Implement robust observability tools including logs, metrics, traces, and alerts. Lead incident response, root-cause analysis, and long-term remediation. Ensure security best practices are embedded across infrastructure and pipelines. Collaborate closely with the wider team ...

accelerate development velocity. Monitor system reliability, performance, and security across environments. Implement robust observability tools including logs, metrics, traces, and alerts. Lead incident response, root-cause analysis, and long-term remediation. Ensure security best practices are embedded across infrastructure and pipelines. Collaborate closely with the wider team ...

performance, and uptime of all blockchain nodes. Experience with tools like Prometheus, Grafana, or the ELK stack is key. Performance Optimization: Troubleshoot issues, perform root cause analysis, and implement fixes to optimize the performance and latency of node operations. Security & Compliance: Apply best practices for network ...

performance and risk. Advocate for cost-effective and scalable endpoint solutions. Support Act as escalation point for EUC-related incidents and problems. Conduct root cause analysis and manage known error records. Provide mentoring and guidance on structured troubleshooting. Support resolution of ad hoc technical issues with ...

Full Microsoft stack (Server 2008–2022, AD, DNS, DHCP, SQL) Networking: routing, VPNs, firewalls, hardware installs Backup, DR and recovery technologies Excellent troubleshooting and root cause analysis Desirable Skills AWS/Google Cloud VDI/AVD/Citrix Storage (SAN/NAS), PowerShell scripting CCNA/Network+ ...

Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with a desire ...

Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with a desire ...

Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience ...

backend health check frameworks, and rollback strategies. Implement API analytics, distributed tracing, alerts, performance tuning, and troubleshooting. 6. Reliability Engineering & Platform Operations Lead root-cause analysis, high-severity incident resolution, and resilience improvements. Ensure uptime, performance, and reliability of APIs deployed in AKS and exposed via APIM. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs. Since we began in 2017, we’ve raised over £2 billion in debt … value. Take Full Ownership and Drive Improvements: Proactively identify opportunities for improvement, take accountability for outcomes, resolve operational issues, and reduce technical debt through root cause analysis and automation. Make Thoughtful, Strategic Decisions: Balance short- and long-term risks when making decisions, consult relevant stakeholders, and align ...

role in strengthening the operational backbone of a high-impact customer success environment. If you’re someone who thrives at the intersection of operations, analysis, and project delivery , this could be the perfect fit. 💼 The Role As a Tier 3 Tactical Operations Analyst, you will help ensure incidents, investigations … structured and consistent operational approach , identifying gaps, improving processes, and ensuring clarity across workflows. You'll collaborate closely with cross-functional partners to uncover root causes, spot trends, influence prioritisation, and help drive improvements that enhance both product quality and operational performance. This is an ideal role for someone ...