1 to 25 of 63 Permanent Root Cause Analysis Jobs in London

EMEA Moderation Quality Assurance Specialist

Hiring Organisation
TikTok Shop
Location
City of London, London, United Kingdom
quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis • Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies • Perform daily quality … assessments of moderation decisions across multiple content categories • Identify patterns and trends in content violations through systematic data analysis • Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement • Help build quality assessment processes and conduct quality assessment work ...

Front Office Production Engineer - SRE, Linux, Oracle, Root Cause Analysis, Incident Management

Hiring Organisation
Morson Edge
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£85,000
keep the production environment both highly and stable and available for daily trading activity. Primary responsibilities will be split across incident management & root cause analysis, working with development teams to resolve issues, whilst facing off to Front Office users to handle queries, provide progress reports and generally … Observability tooling Python and Shell Scripting skills for automation purposes Capability to work across end-to-end Production Support covering initial incident response, root cause, gap analysis, bug fixing through to full recovery and resolution Understanding of the trade life cycle from pre-to-post trade ...

数据科学家

Hiring Organisation
JD.COM
Location
London Area, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

Problem Management Analyst

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £58,000 per annum
mobile number and email address are available on my LinkedIn profile. For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability … process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions)This role is not suitable for candidates whose experience ...

Problem Management Analyst

Hiring Organisation
Hays
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£55,000
mobile number and email address are available on my LinkedIn profile. For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability … process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions) This role is not suitable for candidates whose experience ...

Data Ops Manager – Azure Data Platform

Hiring Organisation
Hunter Bond
Location
City of London, London, United Kingdom
stability of an Azure-based data platform (Synapse, Databricks, ADF, Power BI). Act as the primary escalation point for incidents, leading resolution, root cause analysis, and clear stakeholder communications. Define, implement, and enforce SLAs for pipelines, datasets, and reporting assets. Lead FinOps initiatives, working with business … operational strategy with business objectives and platform roadmap. Required Skills & Experience Proven experience managing operations for large-scale data platforms. Skilled in incident management, root cause analysis, and SLA enforcement. Hands-on experience with Azure Synapse, Databricks, ADF, and Power BI. Experience with CI/CD, automation ...

Senior Reliability & Support Engineer (Azure)

Hiring Organisation
TrueNorth®
Location
Kingston Upon Thames, England, United Kingdom
problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing Investigating … Experience in third-line support, SRE, cloud operations or application support Strong Azure experience in a live SaaS/software environment Strong troubleshooting and root cause analysis skills Experience with Application Insights, Azure Monitor, Log Analytics and KQL SQL skills for investigation and remediation PowerShell and/ ...

Service Desk Manager

Hiring Organisation
Context Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£65000 - £70000/annum
ticket quality * Produce regular service reporting (SLAs, backlog, ticket ageing, trends, first-time fix rates) and provide insights to leadership * Drive continuous improvement through root cause analysis, gap analysis and service optimisation initiatives * Coordinate service desk involvement in projects, rollouts, migrations and onboarding/offboarding activities ...

Graduate Analyst - Transaction Reporting (Managed Services)

Hiring Organisation
Novatus Global
Location
City of London, London, United Kingdom
Regulation). This role is suitable for recent graduates or early-career professionals looking to build experience in financial markets, regulatory reporting, and data analysis within a fast-growing RegTech environment. Working as part of a team, the Analyst will contribute to projects that help clients identify reporting gaps … SFTR. Support the preparation of regulatory documentation, client reports, and remediation plans. Assist in documenting regulatory interpretations, reporting procedures, and operating models. Data Analysis & Quality Assurance Perform data reconciliation between front office systems, middle office systems, and regulatory reporting outputs. Conduct root cause analysis on reporting ...

Vice President, Platform Engineering - Windows SRE

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Level Objectives) to meet availability and latency objectives* Develop pro-active monitoring solutions that alert on symptoms and not just on outages* Perform detailed root cause analysis (RCA’s) on incidents and outages to prevent future* Partner with development teams to improve services via rigorous testing … Virtualisation layers for optimal performance and reliability* Excellent Performance Tuning skills, in-depth knowledge of system internals, performance counters and performance measurement and analysis tools.* Ability to interpret and implement CIS security hardening recommendations in a controlled manner* Acute awareness of Security and Auditing requirements in a regulated environment ...

AWS DevOps Engineer

Hiring Organisation
Randstad Technologies Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£60000 - £80000/annum
pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Linux Systems &Troubleshooting Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and root cause analysis for infrastructure-related issues Containerization & Orchestration Develop and deploy applications using Docker ...

Application Support Analyst

Hiring Organisation
Apex Hunt Ltd
Location
London Area, United Kingdom
resolving incidents quickly Incident & Problem Management • Monitor trading systems and proactively identify issues • Manage incidents in line with SLA/KPI targets • Perform root cause analysis and implement long-term fixes • Escalate critical issues appropriately and communicate effectively with stakeholders Application & System Support • Support a range … tasks • Improve monitoring, alerting, and documentation • Contribute to system enhancements and projects ⸻ Required Skills & Experience Technical Skills • Strong knowledge of: • SQL (query writing, data analysis) • Linux/Unix commands • Scripting (Python, Shell, or similar) • Understanding of system architecture (APIs, messaging, batch processes) • Experience with monitoring tools (e.g., Geneos, Splunk ...

Data Analyst

Hiring Organisation
Intellect Group
Location
London Area, United Kingdom
data and reporting responsibilities. What You’ll Be Doing: Owning BAU analytics and reporting: recurring KPI packs, portfolio/credit performance reporting, trend analysis, and stakeholder updates Building and maintaining clean, analysis-ready datasets from messy real-world sources (portfolio, transaction, performance, behavioural and macro/market inputs … assumptions and ensuring outputs are reproducible Developing scalable data workflows in SQL + Python (ingestion, cleaning, transformation, QA) Improving data quality: reconciliation, anomaly detection, root-cause analysis, and automated checks Building and maintaining dashboards for multiple stakeholders, ensuring data is accurate, timely, and clearly presented Collaborating with ...

Service Delivery Manager

Hiring Organisation
KPMG UK
Location
London Area, United Kingdom
relationships with customers Track performance of services and prepare reporting on SLAs & KPIs Produce regular management reports for customers and attend review meetings Provide analysis, feedback and actions based on trends, root cause analysis and other reports Manage service improvement plans, inclusive of formalized creation ...

Solace Administrator

Hiring Organisation
BGC Group
Location
London Area, United Kingdom
Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace ...

Senior Engineer

Hiring Organisation
Colt Technology Services UK
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Leadership Serve as the go-to technical expert for Windows Server, Citrix, VDI, Microsoft 365, and cloud platforms (Azure & GCP). Provide advanced troubleshooting, root cause analysis, and resolution for complex incidents. Define and enforce best practices for infrastructure design, security, and governance. Drive automation and Infrastructure ...

Applications Support Engineer

Hiring Organisation
FBI &TMT
Location
Harlow, London, United Kingdom
Employment Type
Permanent
support activities post-go-live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance. Manage incident triage, root cause analysis, and problem resolution for platform-related issues. Identify opportunities to enhance stability, resilience, and operational efficiency of the platform. … Strong understanding of Service Management frameworks such as ITIL. Solid background in: Operating system management (Windows/Linux) Application troubleshooting and performance optimisation Log analysis, system monitoring, and incident management Ability to collaborate effectively with technical and non-technical stakeholders. Experience working in structured delivery environments; familiarity with Agile ...

Azure Cloud Platform Engineer

Hiring Organisation
Reed
Location
Central London, London, England, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £80,000 per annum, Inc benefits
cloud security best practices, ensuring alignment with regulatory and organisational standards. Operations & Incident Management Collaborate with support and operations teams to resolve incidents, perform root cause analysis and deliver long-term fixes. Cross-Functional Collaboration Work closely with developers, QA, product teams and platform engineers to embed ...

Data Engineer

Hiring Organisation
JSS
Location
London Area, United Kingdom
identifying and resolving data issues and performance bottlenecks Act as a technical point of contact during financial close periods (monthly, quarterly, year-end) Perform root cause analysis on data issues and implement effective solutions Collaborate with IT and business teams to resolve data challenges and improve processes … VS2022+) Knowledge of data warehousing concepts and architectures Desirable: Experience supporting financial systems (e.g. accounting or policy systems) Azure DBA experience Knowledge of Azure Analysis Services or SSAS Experience with C#, ASP.NET MVC, or web application development Familiarity with AI tools such as GitHub Copilot Exposure ...

IT Manager, Operations Manager, Digital Support Manager

Hiring Organisation
Experis
Location
London, Latchmere, United Kingdom
Employment Type
Permanent
Salary
£70000 - £75000/annum Benefits
Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience ...

Data Quality Analyst

Hiring Organisation
BGC Group
Location
London Area, United Kingdom
hands-on experience in monitoring, validating, and improving reporting data. Key responsibilities: Support daily and weekly data quality checks and exception monitoring Assist with root cause analysis and remediation tracking Produce MI reports, dashboards, and trend analysis Validate reporting outputs using platforms such as Kaizen, UnaVista ...

Infrastructure operations engineer

Hiring Organisation
Asset Inventories
Location
London Area, United Kingdom
disaster recovery processes Monitoring and Incident Management Experience with Datadog, BigPanda, xMatters, Grafana, and Cribl Respond to alerts, perform incident troubleshooting, and conduct root cause analysis Recommend operational improvements based on incident trends Tools and Process Use Jira for incident, change, and request tracking Maintain documentation, runbooks ...

Workflow Developer

Hiring Organisation
Shaw Daniels Solutions
Location
London Area, United Kingdom
firm’s change control and release processes. Maintain accurate, audit‐ready documentation for all customisations, integrations, and data flows. Participate in problem reviews and rootcause analysis where workflows or data issues are involved. Ensure solutions are secure, resilient, and compliant with legal‐sector data handling standards ...

Fraud Data Analyst

Hiring Organisation
LexisNexis Risk Solutions
Location
City of London, London, United Kingdom
global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses … mitigate risk. Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules ...

GCP/AWS Platform Engineer - start-up experience

Hiring Organisation
Onsera Health
Location
Greater London, England, United Kingdom
Challenge Cardiometabolic conditions will impact 80-90% of people throughout their lifetimes, representing the leading cause of death globally and an important risk factor for a variety of neurodegenerative diseases and cancer. Sustainably addressing these diseases requires breakthrough therapeutics, AI/ML innovation, and transformative business models that translate … infrastructure – Deploy and manage generative AI toolkits, model serving endpoints and data governance for AI workloads Drive reliability and operations – Support incident response and root-cause analysis; improve observability through logging, metrics, and tracing; contribute to on-call processes proportionate to company stage Continuously improve contributor experience ...