1 to 25 of 139 Permanent Root Cause Analysis Jobs in London

Data Analyst Expert

Hiring Organisation
JD.COM
Location
City of London, London, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

BI Engineer

Hiring Organisation
JD.COM
Location
London Area, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

BI Engineer

Hiring Organisation
JD.COM
Location
City of London, London, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

Reliability Engineer

Hiring Organisation
City Elite Transaction Services Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £130,000 per annum
upgrading and patching Solace appliances and software brokers in production Ability to build and deploy Solace infrastructure from scratch (appliance setup, redundancy configurations) Log analysis expertise - reviewing Solace logs, identifying anomalies, and performing root cause analysis 24/7 production support experience in enterprise environments …/scripting skills (Bash/Python) Financial services background preferred The Role: Administer Solace appliances/brokers (on-prem & cloud) Production support, incident response, root cause analysis System monitoring, capacity planning, performance tuning WAN optimization for low-latency messaging Automation and documentation ...

Senior Azure SQL Database Administrator

Hiring Organisation
Clarksons
Location
Greater London, England, United Kingdom
Server upgrades, migrations, and implementation of disaster recovery (DR) and high availability (HA) solutions. Conduct annual disaster recovery testing across platforms. Perform incident investigation, root cause analysis, and long-term remediation. Mentor junior DBAs and act as a subject matter expert on modern database practices. Participate … SSIS in hybrid environments. Ability to design and manage scalable monitoring solutions for both cloud and on-prem workloads. Demonstrated strength in problem-solving, root cause analysis, and cross-system diagnostics. Desirable Skills Microsoft certifications such as DP-300, AZ-104, AZ-305, or equivalent. Experience with ...

IT Change manager

Hiring Organisation
Pontoon Solutions
Location
London Area, United Kingdom
Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

IT Change manager

Hiring Organisation
Pontoon Solutions
Location
City of London, London, United Kingdom
Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

Prisma Browser Deployment Specialist, Professional Services

Hiring Organisation
Palo Alto Networks
Location
London, England, United Kingdom
recommend, and resolve potential issues or areas for security posture improvement. Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. Document and Transfer Knowledge: Create high-quality, customer-specific … customer environments, driving deployment to successful completion. Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical ...

3rd Line Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
escalation for the service desk while working closely with the infrastructure and networking teams. You’ll take ownership of high-impact issues, lead on root cause analysis, and play a key role in designing and improving client environments. This is a client-facing role, so clear communication … across Windows Server, Microsoft 365, Azure, and virtualised environments Performing advanced configuration and troubleshooting of firewalls, WAN/LAN, backups, and DR Carrying out root cause analysis and implementing long-term fixes Creating and maintaining high-quality technical documentation Mentoring 1st and 2nd Line engineers and raising ...

Senior Manager, Data Centre Operations

Hiring Organisation
AirSearch
Location
London Area, United Kingdom
building services. Infrastructure & Risk Management Ensure all critical systems are maintained to world-class standards, following rigorous preventive and corrective maintenance programmes. Lead root-cause analysis, incident response, and post-incident reviews for all operational events. Maintain operational risk registers, capacity planning, and resilience strategies. Governance, Compliance … Generator systems, fuel delivery, and synchronisation controls Electrical Protection Systems (EPS), load testing and discrimination studies Grounding/earthing systems and power quality analysis Familiarity with N+1, 2N, and 2N+1 electrical architectures Mechanical & Cooling Systems CRAC/CRAH units, chilled water systems, DX cooling and adiabatic cooling Chillers, pumps ...

Senior Manager, Data Centre Operations

Hiring Organisation
AirSearch
Location
City of London, London, United Kingdom
building services. Infrastructure & Risk Management Ensure all critical systems are maintained to world-class standards, following rigorous preventive and corrective maintenance programmes. Lead root-cause analysis, incident response, and post-incident reviews for all operational events. Maintain operational risk registers, capacity planning, and resilience strategies. Governance, Compliance … Generator systems, fuel delivery, and synchronisation controls Electrical Protection Systems (EPS), load testing and discrimination studies Grounding/earthing systems and power quality analysis Familiarity with N+1, 2N, and 2N+1 electrical architectures Mechanical & Cooling Systems CRAC/CRAH units, chilled water systems, DX cooling and adiabatic cooling Chillers, pumps ...

Sr. Storage Administrator (Support & Operations)

Hiring Organisation
Us3 Consulting
Location
City Of London, England, United Kingdom
looking for a Senior Storage Administrator to join our global support team. In this role, you will handle complex technical incidents, perform root-cause analysis, and help maintain our security and operational excellence. Your Key Responsibilities: Provide advanced technical support and troubleshooting for complex HPE Storage incidents. … Perform root cause analysis (RCA) and implement permanent solutions. Mentor and coach junior analysts and freshers. Update and manage the team’s knowledge base. Ensure high customer satisfaction by resolving tickets within SLA. What You Bring: Senior-level experience in Data Center Storage , specifically with HPE Storage ...

Senior Network Engineer

Hiring Organisation
Miller Maxwell Ltd
Location
London Area, United Kingdom
real-time network environment. Enhance latency and network performance for a low-latency trading network. Network automation initiatives. Monitor platforms, troubleshoot issues, and perform root cause analysis. Conduct Unix system analysis and scripting. Collaborate with development and QA teams to ensure seamless integration. Implement and maintain robust … background in Arista environments. Knowledge of firewalls and network security. UNIX support experience with scripting skills in Python, Perl, or Shell. Excellent troubleshooting and root cause analysis capabilities. Proven experience in live production environments. This organisation is widely recognised for technology innovation, continuous investment in staff ...

Senior Network Engineer

Hiring Organisation
Miller Maxwell Ltd
Location
City of London, London, United Kingdom
real-time network environment. Enhance latency and network performance for a low-latency trading network. Network automation initiatives. Monitor platforms, troubleshoot issues, and perform root cause analysis. Conduct Unix system analysis and scripting. Collaborate with development and QA teams to ensure seamless integration. Implement and maintain robust … background in Arista environments. Knowledge of firewalls and network security. UNIX support experience with scripting skills in Python, Perl, or Shell. Excellent troubleshooting and root cause analysis capabilities. Proven experience in live production environments. This organisation is widely recognised for technology innovation, continuous investment in staff ...

Customer Experience Engineer

Hiring Organisation
Granola
Location
London Area, United Kingdom
through solutions and gathering detailed context Collaborate closely with product engineers to identify, document, and escalate bugs, providing detailed technical context Identify patterns and root causes in technical issues, driving improvements to product stability and customer experience Build and maintain internal tools and processes to make technical support more … Support Engineer, Solutions Engineer) with 3+ years in a technical support capacity Strong technical troubleshooting skills with experience reading logs, debugging issues, and performing root cause analysis Hands-on experience with: SQL and database queries for investigation Cloud platforms (AWS experience is a plus) Log analysis ...

Customer Experience Engineer

Hiring Organisation
Granola
Location
City of London, London, United Kingdom
through solutions and gathering detailed context Collaborate closely with product engineers to identify, document, and escalate bugs, providing detailed technical context Identify patterns and root causes in technical issues, driving improvements to product stability and customer experience Build and maintain internal tools and processes to make technical support more … Support Engineer, Solutions Engineer) with 3+ years in a technical support capacity Strong technical troubleshooting skills with experience reading logs, debugging issues, and performing root cause analysis Hands-on experience with: SQL and database queries for investigation Cloud platforms (AWS experience is a plus) Log analysis ...

eCommerce Success Manager

Hiring Organisation
ManpowerGroup
Location
City of London, London, United Kingdom
prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring … platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold ...

Senior Specialist Engineer (SRE)

Hiring Organisation
UK Health Security Agency
Location
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom
Employment Type
Permanent
Salary
£41983.00 - £52113.00 a year
systems can support current and future workloads Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence. Monitoring, Alerting & Observability Contribute to the design and implementation of effective monitoring ...

Sr. Technical Support Engineer, Focused Services

Hiring Organisation
Palo Alto Networks
Location
London, England, United Kingdom
name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria … remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product ...

Solace Administrator

Hiring Organisation
BGC Group
Location
City of London, London, United Kingdom
Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace ...

Solace Administrator

Hiring Organisation
BGC Group
Location
London Area, United Kingdom
Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace ...

Deskside Support Engineer(VIP Support)

Hiring Organisation
Cognizant
Location
London Area, United Kingdom
Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive ...

Deskside Support Engineer(VIP Support)

Hiring Organisation
Cognizant
Location
City of London, London, United Kingdom
Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive ...

Data Quality & Governance Analyst

Hiring Organisation
Lombard Odier Investment Managers
Location
London Area, United Kingdom
will work closely with data stewards, engineers, and business stakeholders to ensure the integrity, usability, and trustworthiness of data. YOUR ROLE Data Quality Monitoring & Analysis Perform data profiling and validation across critical datasets to assess accuracy, completeness, and consistency. Define and maintain data quality rules, thresholds, and metrics. Identify … investigate, and resolve data quality issues in collaboration with data owners and stewards. Track recurring issues and contribute to root cause analysis and long-term remediation efforts. Data Governance Support Maintain and update business glossaries, data dictionaries, and metadata repositories. Support the implementation of data governance policies ...

Data Quality & Governance Analyst

Hiring Organisation
Lombard Odier Investment Managers
Location
City of London, London, United Kingdom
will work closely with data stewards, engineers, and business stakeholders to ensure the integrity, usability, and trustworthiness of data. YOUR ROLE Data Quality Monitoring & Analysis Perform data profiling and validation across critical datasets to assess accuracy, completeness, and consistency. Define and maintain data quality rules, thresholds, and metrics. Identify … investigate, and resolve data quality issues in collaboration with data owners and stewards. Track recurring issues and contribute to root cause analysis and long-term remediation efforts. Data Governance Support Maintain and update business glossaries, data dictionaries, and metadata repositories. Support the implementation of data governance policies ...