1 to 25 of 578 Permanent Root Cause Analysis Jobs in London

DBA Lead

Location
City Of London, England, United Kingdom
designs and guidance to the Database Operations team. Take responsibility for the implications and impact of technical design decisions. Resolve performance issues and support root cause resolution. Perform thorough impact analysis for assigned database infrastructure activities and understand their effect on business operations. Respond to issues … infrastructure, administration, maintenance, design, and related technologies. Proven ability to troubleshoot database connectivity, infrastructure, and performance issues across multiple operating environments. Ability to perform root cause analysis and impact analysis for database-related issues. Experience installing, upgrading, testing, and monitoring database infrastructure and equipment. Ability ...

Customer Experience Manager

Location
Greater London, England, United Kingdom
supervise and weak evidence of independence. You will own complaints end to end, from earlier identification through investigation, outcome and redress, to the root cause that stops the next one. The role is deliberately wider than complaints. You are the eyes and ears of the customer inside … identification. A third of our files show dissatisfaction expressed before a complaint was formally recognised; closing that gap is a first-year priority. Own root cause analysis and turn it into change. Produce a regular root cause report with named owners and dates, and hold ...

Senior Network Engineer - 6 month fixed term contract

Location
Greater London, England, United Kingdom
enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core … Extend and fine-tune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data-driven operational decision-making within the NOC. Packet Analysis & Problem Management - 10% Respond to customer ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Data Quality Lead - Issue Resolution

Location
Greater London, England, United Kingdom
achieve their goals. In short, We Enable Possibility. Key Tasks and Responsibilities End to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping). Ability to guide offshore teams and ensure consistent quality of work. ...

Azure Data Support Engineer

Location
City Of London, England, United Kingdom
Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

TechOps Engineer

Hiring Organisation
Addition
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£400.00 per day
Azure. You’ll act as a senior escalation point for L2 and L3 incidents, diagnosing issues across infrastructure, applications and middleware while driving root-cause analysis and permanent resolutions. This is a highly technical role requiring strong production operations experience, confident incident leadership and the ability … Azure. • Performing hands-on RHEL administration, including hardening, patching, performance tuning and troubleshooting. • Acting as an escalation point for L2 and L3 incidents. • Leading root-cause analysis and implementing permanent fixes for recurring issues. • Supporting Java and Spring Boot microservices in production environments. • Diagnosing JVM issues relating ...

Technical Support Engineer

Location
Greater London, England, United Kingdom
complex tasks, exercising independent judgment to apply deep technical expertise across projects.You'll partner with engineering and business teams to drive issue resolution and root cause analysis (RCA), bringing strong organizational and cross-disciplinary communication skills. A growth mindset is key — you'll continually look for opportunities … efficiency and effectiveness improvements. Responsibilities Triage, troubleshoot, and prioritize incidents based on business impact; devise and implement mitigation steps to unblock the business. Conduct root cause analysis, log defects, and collaborate with engineering teams to prioritize fixes. Participate in on-call rotations and support non-standard hours ...

Regulatory Reporting Assurance Consultant (EMIR / MiFIR)

Location
Greater London, England, United Kingdom
quantifying the extent of any issues found, and supporting the remediation that follows. Engagements frequently originate from internal or external audit findings, so the analysis needs to withstand scrutiny from a client's own auditors and, where relevant, their regulator. The role suits someone who has come from … materiality of the issues identified — how many transactions and which fields are affected — so that clients understand the true extent of their exposure. Perform root‐cause analysis on reporting breaks and exceptions, tracing issues back through upstream data and source systems. Support clients through remediation arising from ...

System Engineer Campaigns & Programmes London, England, United Kingdom

Location
Greater London, England, United Kingdom
alignment and technical consistency. Combining rigorous analytical depth with confident customer-facing communication, you will conduct system-level testing, drive rapid design iterations through root-cause failure analysis, and interface directly with customer stakeholders. The day-to-day Drive systems engineering execution across the entire V-cycle … design, integration, verification, validation, and release), with an emphasis on software systems. Plan and execute system-level testing; analyse complex test data and lead root-cause analysis on failures and anomalies to steer rapid design iterations. Collaborate daily across multi-disciplinary engineering tracks - partnering closely with software ...

Network Engineer

Location
City Of London, England, United Kingdom
Security infrastructure, identifying and investigating faults or anomalies Troubleshoot Network and Security infrastructure issues, using logs, monitoring tools, packet captures to identify the root cause Manage client onboarding, client access requests and decommissioning requirements Liaise with telecommunication and network service providers to troubleshoot leased lines, circuits and connectivity … support live exchange platforms during operational hours Create and maintain high-quality documentation of the Network and Security infrastructure Participate in incident investigation and root‐cause analysis, escalating issues where appropriate Support internal teams requirements when requested Contribute to the delivery of network and security projects, with ...

GBS FP&A Operating Model (Consultant)

Location
City Of London, England, United Kingdom
Strong understanding of strategic planning, budgeting, rolling forecasting, scenario and driver‐based planning, management reporting, KPI and value‐driver frameworks, performance reviews, variance and root‐cause analysis, insight generation and finance business partnering. You understand how these capabilities support commercial and operational decisions—not simply … quality, integration, access, reporting and governance. Automation and AI operating-model judgement. You understand relevant applications such as forecast generation, scenario modelling, variance and root‐cause analysis, anomaly detection and narrative reporting. You can assess where automation or AI can support or perform activities, where human judgement ...

Trainee Business Analysis Manager | No experience needed (Ref: 8101)

Hiring Organisation
Qualify Nation Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £38,000 per annum
develop industry-relevant knowledge through structured learning and practical projects. What You Will Learn Throughout the traineeship, you will develop an understanding of: Business Analysis Fundamentals Requirements Elicitation Techniques Stakeholder Analysis and Management Business Process Modelling Process Improvement and Optimisation Requirements Documentation User Stories and Acceptance Criteria Agile … Scrum Methodologies Waterfall Project Delivery Gap Analysis Root Cause Analysis Business Case Development Data Analysis and Visualisation Change Management Fundamentals Risk Analysis Business Analysis Tools and Techniques Practical Experience You will work on realistic business analysis projects that may include: Business process ...

GBS FP&A Operating Model (Consultant)

Location
Greater London, England, United Kingdom
Strong understanding of strategic planning, budgeting, rolling forecasting, scenario and driver-based planning, management reporting, KPI and value-driver frameworks, performance reviews, variance and root-cause analysis, insight generation and finance business partnering. You understand how these capabilities support commercial and operational decisions—not simply … quality, integration, access, reporting and governance Automation and AI operating-model judgement. You understand relevant applications such as forecast generation, scenario modelling, variance and root-cause analysis, anomaly detection and narrative reporting. You can assess where automation or AI can support or perform activities, where human judgement ...

Head of Technology Resilience and Product Operations

Hiring Organisation
Deerfoot Recruitment Solutions
Location
London, UK
Employment Type
Full-time
Resilience, Operational Resilience, Incident Management, Problem Management, Change Management, ServiceNow, Business Continuity, Disaster Recovery, Stakeholder Management, Financial Services, Cloud (AWS/Azure/Oracle), Root Cause Analysis, Regulatory Compliance, DORA, KPI/SLA Management, Release Management, Business Impact Analysis, Senior Leadership, ITIL 4, ISO22301, ISO/… platform, delivering high-quality MI, dashboards and executive-level reporting on KPIs, SLAs and riskDesign and manage the Technology Resilience framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity PlansLead major incident response and postmortem/root cause processes ...

Trade & Transaction Reporting SME / Lead Business Analyst

Location
Greater London, England, United Kingdom
with the precise scope of responsibility aligned to their experience. This is a hands‐on role combining regulatory interpretation and BAU oversight with business analysis, data investigation, testing and continuous improvement. The successful candidate will act as a principal point of expertise for their assigned obligation, ensuring the continued … reporting venues, repositories, service providers and other stakeholders Assess new products, instruments and business activities to determine their regulatory reporting impact, coordinating any required analysis, implementation and testing Lead regulatory reporting change from initial impact assessment through to implementation, including requirements gathering, Jira documentation, test‐case creation, testing ...

Senior Hardware Test Engineer

Location
Greater London, England, United Kingdom
first engineer to put hands on each new hardware revision, characterizing performance against design intent and feeding findings back to the design team. Failure Analysis: Investigate failures during testing, work with hardware engineers to root-cause issues, and verify fixes. Test Documentation: Capture methods, results, and learnings … characteristics that incoming parts must meet. Supply Chain Quality translates these into incoming inspection criteria and supplier qualification plans, and runs the inspection process. Root-Cause Partnership: Partner with Production Ops Quality on root-cause analysis when line failures trace back to component behavior ...

Production Engineer

Location
Greater London, England, United Kingdom
oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service … with a proven ability to lead and mentor.**Role Responsibilities*** Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform* Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

Production Engineer

Location
City Of London, England, United Kingdom
oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer … with a proven ability to lead and mentor. Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform. Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

Production Engineer

Hiring Organisation
Liquidnet
Location
London, UK
Employment Type
Full-time
oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer … along with a proven ability to lead and mentor. Role ResponsibilitiesAct as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platformLead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the teamDesign ...

Lead SRE - Chase UK

Location
Greater London, England, United Kingdom
planning to ensure metrics, alerting, logging, automation, resiliency, capacity, and performance needs are built in from the start. Use approved AI tools to accelerate root-cause analysis, log and trace investigation, runbook drafting, post-incident analysis, test scaffolding, and documentation. Continuously develop AI skills relevant … across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within ...

Lead SRE - Chase UK

Hiring Organisation
JP Morgan Chase
Location
London, UK
Employment Type
Full-time
planning to ensure metrics, alerting, logging, automation, resiliency, capacity, and performance needs are built in from the start. Use approved AI tools to accelerate root-cause analysis, log and trace investigation, runbook drafting, post-incident analysis, test scaffolding, and documentation. Continuously develop AI skills relevant … across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within ...

SRE Engineer

Location
Greater London, England, United Kingdom
Delivering against SLIs, SLOs and managing error budgets for core services Implementing standards for availability, latency, performance, capacity, and scalability Leading and contributing to root‐cause analysis and major incident reviews Supporting a blameless post‐mortem culture with clear action tracking Defining and implementing SRE practices, tooling … ITSM practices and platforms such as ServiceNow Experience operating in ISO 27001 or similar regulated environments Business & Interpersonal Skills Experience contributing to incident response, root‐cause analysis and continuous improvement Ability to influence without direct authority and challenge the status quo Comfortable working with security, architecture, product ...

SFRC Platform - Senior Delivery Lead

Hiring Organisation
Bank of America
Location
Bromley, Greater London, UK
Employment Type
Full-time
with business, risk, quant, data and control functions to deliver robust, enterprise-grade solutions. You will support technical delivery across development, DevOps, QA, business analysis and production support groups, ensuring platform improvements translate into stronger production stability, better compute utilisation, more reliable lower-lane execution, improved batch observability, data … quality through robust regression testing, release readiness, environment governance and risk-based change control, reducing avoidable incidents and increasing delivery confidence. Introduces incident management, root cause analysis and remediation, ensuring lessons learned are converted into durable engineering, testing or process improvements. Introduce engineering teams through the improvement ...

Customer Experience (CX) Manager

Location
Greater London, England, United Kingdom
champion capability that makes improvement stick. Responsibilities: Lead and facilitate improvement activity and cross-functional ‘Tiger Teams’ end-to-end - from problem framing and root-cause analysis through design, delivery and implementation - turning long-standing pain points into visible, measurable improvements. Own hands-on delivery, not just … that keep delivery moving under uncertainty. Drive change management - stakeholder engagement, adoption and embedding new ways of working so improvements stick. Use data and analysis (e.g. Excel, Power BI) to size problems, prioritise, track progress and evidence impact. Make strong, proactive use of AI to accelerate analysis, delivery ...