Permanent SLA Jobs in London

1 to 25 of 105 Permanent SLA Jobs in London

Python Engineer

London, Cheap, United Kingdom
Hays Technology
company to design, build, and deploy new software products to aid in drug discovery. Monitoring and maintaining deployed software in line with our Service Level Agreement Being the technical leader on architecting native applications in AWS Skills Comfortable in a senior or leadership position in teams Generalist with a background more »
Employment Type: Permanent
Salary: £80000 - £110000/annum Up to £100,000
Posted:

Senior Credit Risk Support Analyst

City of London, London, United Kingdom
GSC Direct Sourcing
setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts more »
Employment Type: Permanent
Salary: £85,000
Posted:

Senior Finance Support Analyst

City of London, London, United Kingdom
GSC Direct Sourcing
setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts more »
Employment Type: Permanent
Salary: £85,000
Posted:

Lead Infrastructure Engineer

London, United Kingdom
yolk recruitment
with customers to ensure projects are delivered on time & to agreed specifications. Leading & managing team members including on-boarding, 1 to 1's, KPI & SLA setting & management etc. The experience you will bring to the team: In depth experience in the design/architecture of Windows & Linux server infrastructure. Strong more »
Employment Type: Permanent
Salary: £60000 - £80000/annum
Posted:

2nd Line Support Engineer GBP 35000

North London, London, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
managing your workload efficiently, and gaining valuable experience across different industries, both remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Associate - Unix Specialist - Leading Investment Bank

London, United Kingdom
Nicoll Curtin Technology
longer term including refresh, upgrade, and replacement projects. Key Responsibilities: Support Unix & Linux environments, including Oracle VM, VMware, Infoblox & Oracle Solaris. Resolve incidents within SLA targets and manage problem procedures. Monitor system health using tools like Splunk, Prometheus, Opsview. Design, procure, and commission new/upgraded platforms. Provide consultancy and more »
Employment Type: Permanent
Salary: GBP 85,000 Annual
Posted:

Post Trade Services Manager

City of London, London, United Kingdom
CMC Markets UK Plc
with the firms compliance and risk policies and procedures. Work with our clearers to ensure service levels are maintained. Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients. more »
Employment Type: Permanent
Posted:

Electrical Maintenance Engineer

Ilford, London, United Kingdom
Integral UK Ltd
site standards. Efficient and Effective completion of ELB Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA with any observations added. Essential Qualifications & Experience: Minimum of 3 years relevant experience in MEP environments LV Authorised Person (A Bonus) Electrical/Mechanical Engineering more »
Employment Type: Permanent
Posted:

Head of IT Operations

London, United Kingdom
Clarksons
Team.Organise and prioritize work for Service Desk team to ensure critical issues are being addressed in an acceptable timeframe and in compliance with internal SLA’s.Identify, capture, and provide monthly reporting on key service desk management metrics & KPI’s.What we’re looking forKey Skills & ExperienceDeep experience of Service support solutions more »
Salary: £ 70 K
Posted:

Microsoft Cloud Solutions Engineer

London Area, United Kingdom
Hybrid / WFH Options
Stridon
across client infrastructure Provide expertise and mentoring to Managed Services engineers in problem management of Microsoft solutions and service-related incident Operate to defined SLA, OLA and KPI models, in alignment with ITIL best practice and client commitments Oversee development and maintenance of documentation and knowledge management tools for both more »
Posted:

Desktop Support Technician

London, England, United Kingdom
HCLTech
installation and troubleshooting, Enterprise anti-virus solutions, Proven analytical, troubleshooting, and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off more »
Posted:

3rd Line Service Desk Engineer

London Area, United Kingdom
Hybrid / WFH Options
Syntax Integration Limited
cost-effectively and robustly. What you will do: Acting as a single point of contact for our customers, you will manage all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About more »
Posted:

1st/2nd Line Engineer

London Area, United Kingdom
TSR Select
MacOS) • Mobile Support (Android, iOS) • Networking Support (Meraki, UniFi) • Delivery of exceptional client experience and customer service • Extensive experience of managing and maintaining SLA’s and KPI’s • Knowledge and understanding of best practice frameworks (such as ITIL,) for the delivery of IT services more »
Posted:

Senior IT Engineer

Greater London, England, United Kingdom
Xoriant
Skills · Ensure our internal systems are managed to the highest standard by following industry best practice · Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes · Actively contribute to the development of existing and new IT process and procedures to enhance service transition and more »
Posted:

Service Desk and Network Engineer

London Area, United Kingdom
Hybrid / WFH Options
Syntax Integration Limited
clients' business systems operate cost-effectively and robustly. You will act as a single point of contact for our customers, managing all tickets within SLA, whilst acting as an escalation point for the Service Desk and implementing internal improvements. About You To be successful in this role you will need more »
Posted:

1st Line Support Engineer

London Area, United Kingdom
InterQuest Group
and professionally. Providing remote technical support for computer applications and hardware, including. Ensure incidents and requests are completed in line with KPI targets and SLA objectives. Provide support documentation to colleges and end users to assist with the sharing of knowledge, providing training and upskilling as is required. Create and more »
Posted:

Resource Planning Manager

London Area, United Kingdom
Cactus Search
the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation efficiency. Maintain performance reports to track EU Customer Service team performance. Attend more »
Posted:

Head of Information Technology

London Area, United Kingdom
Imperial London Hotels
provide professional development opportunities for IT staff to enhance their skills and knowledge. Collaborate with external vendors and manage outsourced IT support services, ensuring SLA's are met and issues are resolved promptly. Build and maintain relationships with external vendors and negotiate licensing contracts and professional service agreements. Oversee the more »
Posted:

Customer Success Manager

London Area, United Kingdom
Talented Recruitment Group
reviews with both internal and external stakeholders. Implementation experience, including the management of technical issues with development and QA teams. Production support management, ensuring SLA's are managed across releases both scheduled and within the customer roadmap. The role offers the following Flexible working either hybrid or remote depending to more »
Posted:

Technical Architect

Greater London, England, United Kingdom
Hybrid / WFH Options
BritBox International
tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic more »
Posted:

Technical Event Producer

London Area, United Kingdom
JacobsMassey AV Specialists
Participate in client briefings to establish requirement, provide cost estimates and recommend technical solutions to achieve requirements • Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service • Document full technical direction, pro-forma and run to show for events managed • The Technical Event Producer more »
Posted:

Head of Operations

London Area, United Kingdom
Elysium Energy Talent
the businesses operations team, ensuring goals and objectives are met, along with a focus on nurturing a collaborative and continuously improving culture. Working to SLA’s and overseeing the delivery to the businesses clients Driving Continuous Improvement in all areas of the business Being the POC for customers and always more »
Posted:

Network Engineer

London Area, United Kingdom
Hybrid / WFH Options
Dynamic Search Solutions
identifying, diagnosing, managing, and resolving incidents, minimising the impact of any network outage and customer downtime. You will be expected to ensure that customer SLA’s are achieved for all services using Network Monitoring and end-to-end Incident Management processes. Your day-to-day responsibilities will include: Network Monitoring more »
Posted:

Application Manager – Delegated

London, United Kingdom
AXA Group
Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product OwnersImplements SLA/KPI alignment across the full SDLC for each SOW/SLAMaintain positive relationship with suppliers in pursuit of company’s best interestsManage risk to more »
Salary: £ 70 K
Posted:

Operational Specialist

London Area, United Kingdom
Hybrid / WFH Options
ManpowerGroup
delivery speed for a marketing channel. • Performance Measurement: • CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we’re looking for: • Experience working in a role in digital marketing, ideally in a company operating at a global scale and working more »
Posted:
SLA
London
10th Percentile
£26,000
25th Percentile
£31,250
Median
£45,000
75th Percentile
£67,194
90th Percentile
£92,500