SLA Jobs in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 217 195 204
Rank change year-on-year -22 +9 +146
Permanent jobs citing SLA 191 387 580
As % of all permanent jobs advertised in London 1.49% 1.61% 1.80%
As % of the Quality Assurance & Compliance category 9.05% 11.46% 11.05%
Number of salaries quoted 116 222 415
10th Percentile £31,625 £26,025 £28,750
25th Percentile £41,813 £31,250 £33,000
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - -9.55%
75th Percentile £65,000 £66,269 £72,500
90th Percentile £85,625 £92,500 £85,000
England median annual salary £32,500 £32,500 £40,000
% change year-on-year - -18.75% +6.67%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in London.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,111 3,378 5,247
As % of all permanent jobs advertised in London 16.52% 14.06% 16.30%
Number of salaries quoted 1,255 2,450 3,421
10th Percentile £41,250 £36,750 £39,748
25th Percentile £52,500 £51,250 £51,250
Median annual salary (50th Percentile) £70,000 £69,750 £67,500
Median % change year-on-year +0.36% +3.33% +3.85%
75th Percentile £90,000 £92,094 £85,000
90th Percentile £111,250 £112,500 £102,500
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 31 May 2025.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +26 52 £45,000 +21.62% 9
South London -16 18 £37,000 -26.99% 1
East London -16 9 £83,750 +4.69% 5
West London +6 6 £70,000 +64.71% 9
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.33%) JBoss
1 14 (7.33%) Red Hat Fuse
2 13 (6.81%) SharePoint
3 11 (5.76%) Microsoft Exchange
4 5 (2.62%) Confluence
Applications
1 25 (13.09%) Microsoft Office
2 5 (2.62%) Microsoft Excel
3 4 (2.09%) Microsoft PowerPoint
Business Applications
1 3 (1.57%) Remedy ITSM
2 2 (1.05%) Carpe Diem
2 2 (1.05%) Elite 3E
2 2 (1.05%) Payment Gateway
3 1 (0.52%) Magento
3 1 (0.52%) NetSuite
3 1 (0.52%) Shopify
Cloud Services
1 78 (40.84%) AWS
2 61 (31.94%) Azure
3 58 (30.37%) Microsoft 365
4 22 (11.52%) Serverless
5 17 (8.90%) Amazon ECS
6 14 (7.33%) Amazon EKS
7 10 (5.24%) Cloud Computing
7 10 (5.24%) Entra ID
8 8 (4.19%) Rubrik
9 7 (3.66%) OneDrive
10 4 (2.09%) AWS Lambda
11 3 (1.57%) Azure AKS
11 3 (1.57%) Azure Monitor
11 3 (1.57%) Datadog
11 3 (1.57%) GCP
11 3 (1.57%) Google Workspace
12 2 (1.05%) Amazon EC2
12 2 (1.05%) Amazon S3
12 2 (1.05%) Amazon SQS
12 2 (1.05%) AWS CloudFormation
Communications & Networking
1 40 (20.94%) WAN
2 38 (19.90%) LAN
3 32 (16.75%) TCP/IP
4 27 (14.14%) DNS
5 25 (13.09%) DHCP
6 24 (12.57%) VPN
7 15 (7.85%) Structured Cabling
8 12 (6.28%) Firewall
9 10 (5.24%) Network Security
10 8 (4.19%) VLAN
10 8 (4.19%) Wireless
11 7 (3.66%) Intrusion Detection
11 7 (3.66%) Unified Communications
12 5 (2.62%) Wi-Fi
13 4 (2.09%) HTTP
13 4 (2.09%) SAN
13 4 (2.09%) VoIP
14 3 (1.57%) BGP
14 3 (1.57%) Cisco IOS
14 3 (1.57%) OSPF
Database & Business Intelligence
1 14 (7.33%) PostgreSQL
1 14 (7.33%) Relational Database
2 4 (2.09%) Amazon QuickSight
2 4 (2.09%) Elasticsearch
2 4 (2.09%) SQL Server
3 3 (1.57%) MongoDB
4 2 (1.05%) Data Lake
4 2 (1.05%) DynamoDB
4 2 (1.05%) OLAP
4 2 (1.05%) OLTP
5 1 (0.52%) Power BI
5 1 (0.52%) Tableau
Development Applications
1 21 (10.99%) Jenkins
2 16 (8.38%) Git
3 14 (7.33%) JUnit
4 10 (5.24%) JIRA
5 4 (2.09%) AppScan
5 4 (2.09%) Atlassian Bamboo
5 4 (2.09%) SonarQube
6 1 (0.52%) Bitbucket
General
1 65 (34.03%) Finance
2 57 (29.84%) Social Skills
3 30 (15.71%) Analytical Skills
4 25 (13.09%) Banking
5 14 (7.33%) Public Sector
6 11 (5.76%) Law
6 11 (5.76%) Organisational Skills
7 10 (5.24%) Inclusion and Diversity
8 8 (4.19%) Retail
9 5 (2.62%) Games
9 5 (2.62%) Legal
9 5 (2.62%) Presentation Skills
10 4 (2.09%) Electronics
10 4 (2.09%) Fire and Rescue
10 4 (2.09%) Manufacturing
10 4 (2.09%) Police
11 3 (1.57%) Telecoms
12 2 (1.05%) Advertising
12 2 (1.05%) Documentation Skills
12 2 (1.05%) Marketing
Job Titles
1 23 (12.04%) Analyst
1 23 (12.04%) Desktop Support
2 20 (10.47%) Lead
2 20 (10.47%) Support Manager
3 18 (9.42%) Senior
4 16 (8.38%) Desktop Manager
4 16 (8.38%) Desktop Support Manager
4 16 (8.38%) Support Engineer
5 15 (7.85%) IT Support
6 14 (7.33%) Developer
6 14 (7.33%) IT Analyst
6 14 (7.33%) Java Developer
6 14 (7.33%) Service Manager
6 14 (7.33%) Support Analyst
6 14 (7.33%) Team Leader
7 13 (6.81%) 2nd Line Support
8 11 (5.76%) Wintel Engineer
9 9 (4.71%) Infrastructure Support
9 9 (4.71%) IT Support Analyst
10 8 (4.19%) Server Support
Libraries, Frameworks & Software Standards
1 16 (8.38%) Spring
2 14 (7.33%) Apache Camel
2 14 (7.33%) J2EE
2 14 (7.33%) REST
2 14 (7.33%) RESTful
2 14 (7.33%) SOAP
2 14 (7.33%) Spring Boot
2 14 (7.33%) Web Services
3 4 (2.09%) JSON
4 3 (1.57%) Elastic Stack
5 2 (1.05%) Node.js
6 1 (0.52%) .NET
6 1 (0.52%) FreeMarker
6 1 (0.52%) HTML
Miscellaneous
1 17 (8.90%) Management Information System
2 14 (7.33%) Data Centre
2 14 (7.33%) Distributed Systems
3 9 (4.71%) CMDB
4 7 (3.66%) Clustering
4 7 (3.66%) Driving Licence
5 6 (3.14%) CCTV
6 4 (2.09%) Mobile Games
6 4 (2.09%) Product Ownership
6 4 (2.09%) Robotics
6 4 (2.09%) SCADA
7 3 (1.57%) Hybrid Cloud
7 3 (1.57%) IoT
7 3 (1.57%) Legacy Systems
7 3 (1.57%) Replication
7 3 (1.57%) Self-Motivation
8 2 (1.05%) Cloud Native
8 2 (1.05%) Onboarding
9 1 (0.52%) Analytical Mindset
9 1 (0.52%) Public Cloud
Operating Systems
1 104 (54.45%) Windows
2 63 (32.98%) Windows Server
3 39 (20.42%) Linux
4 31 (16.23%) Windows 10
5 17 (8.90%) Windows Server 2016
6 15 (7.85%) Windows Server 2019
7 14 (7.33%) Windows Server 2012
8 10 (5.24%) AIX
8 10 (5.24%) Unix
9 7 (3.66%) Red Hat Enterprise Linux
10 5 (2.62%) Apple iOS
10 5 (2.62%) Mac OS X
11 3 (1.57%) Windows 7
12 2 (1.05%) Mac OS
12 2 (1.05%) Windows Server 2008
Processes & Methodologies
1 86 (45.03%) ITIL
2 40 (20.94%) Problem-Solving
3 36 (18.85%) DevOps
4 31 (16.23%) Customer Service
4 31 (16.23%) Incident Management
5 28 (14.66%) Disaster Recovery
6 27 (14.14%) ITSM
7 25 (13.09%) Root Cause Analysis
8 23 (12.04%) Change Management
8 23 (12.04%) Continuous Improvement
8 23 (12.04%) Cost Optimisation
9 22 (11.52%) Artificial Intelligence
10 21 (10.99%) Service Management
11 20 (10.47%) Service Delivery
12 19 (9.95%) People Management
12 19 (9.95%) Process Improvement
13 18 (9.42%) Agile
13 18 (9.42%) Microservices
14 16 (8.38%) TDD
14 16 (8.38%) Time Management
Programming Languages
1 21 (10.99%) PowerShell
2 17 (8.90%) Java
2 17 (8.90%) Python
3 9 (4.71%) SQL
4 7 (3.66%) Shell Script
5 4 (2.09%) C
5 4 (2.09%) R
6 3 (1.57%) Gremlin
7 2 (1.05%) TypeScript
8 1 (0.52%) C#
Qualifications
1 27 (14.14%) Microsoft Certification
2 24 (12.57%) Cisco Certification
3 23 (12.04%) Azure Certification
4 18 (9.42%) Security Cleared
5 16 (8.38%) CCNA
6 15 (7.85%) Degree
6 15 (7.85%) SC Cleared
7 14 (7.33%) ITIL Foundation Certificate
8 11 (5.76%) AWS Certification
9 10 (5.24%) MCSE
10 9 (4.71%) ITIL Certification
10 9 (4.71%) VMware Certified Professional (VCP)
11 7 (3.66%) CCNP
12 6 (3.14%) DBS Check
13 5 (2.62%) IBM AIX Certification
14 4 (2.09%) Computer Science Degree
14 4 (2.09%) MCSA
14 4 (2.09%) Numerate Degree
14 4 (2.09%) NVQ Level 3
15 3 (1.57%) CCIE
Quality Assurance & Compliance
1 8 (4.19%) GDPR
2 4 (2.09%) Accessibility
2 4 (2.09%) QA
3 2 (1.05%) PCI DSS
4 1 (0.52%) Data Quality
4 1 (0.52%) ISO/IEC 27001
System Software
1 94 (49.21%) Active Directory
2 42 (21.99%) VMware Infrastructure
3 19 (9.95%) Docker
4 17 (8.90%) Hyper-V
5 4 (2.09%) EMC RecoverPoint
5 4 (2.09%) Veritas Cluster Server
6 2 (1.05%) VMware Workstation
6 2 (1.05%) XenApp
6 2 (1.05%) XenDesktop
7 1 (0.52%) Virtual Desktop
7 1 (0.52%) Virtual Servers
7 1 (0.52%) VMware ESXi
7 1 (0.52%) VMware Server
7 1 (0.52%) vSphere
Systems Management
1 34 (17.80%) SCCM
2 28 (14.66%) Microsoft Intune
3 27 (14.14%) Ansible
4 20 (10.47%) Kubernetes
5 15 (7.85%) NetBackup
6 11 (5.76%) SCOM
7 7 (3.66%) Progress Chef
7 7 (3.66%) Puppet
8 6 (3.14%) Cisco CUCM
9 4 (2.09%) Active Directory Federation Services
9 4 (2.09%) Avamar
9 4 (2.09%) Single Sign-On
9 4 (2.09%) Tivoli Storage Manager
9 4 (2.09%) VxRail
10 3 (1.57%) FortiGate
10 3 (1.57%) Grafana
10 3 (1.57%) Jamf Pro
10 3 (1.57%) Prometheus
10 3 (1.57%) Terraform
11 2 (1.05%) Kibana
Vendors
1 83 (43.46%) Microsoft
2 44 (23.04%) VMware
3 30 (15.71%) Cisco
4 24 (12.57%) ServiceNow
5 18 (9.42%) Citrix
6 14 (7.33%) Veeam
7 11 (5.76%) SolarWinds
8 10 (5.24%) Apple
9 9 (4.71%) Symantec
10 7 (3.66%) Google
10 7 (3.66%) Red Hat
10 7 (3.66%) Splunk
11 6 (3.14%) CheckPoint
11 6 (3.14%) Meraki
12 4 (2.09%) Atlassian
12 4 (2.09%) Dell
12 4 (2.09%) Sophos
12 4 (2.09%) Veritas
12 4 (2.09%) Zscaler
13 3 (1.57%) Dynatrace