26 to 50 of 59 Permanent SLA Jobs in London

review and sign off• Take on case work on an as needed basis• Identify opportunities to use technology to streamline immigration processes• Implement the SLA framework ensuring timely and accurate escalations in line with service level commitments• Employ strong risk management controls in line with legislation and compliance requirements• Adapt more »

modules of the Workforce Software Suite. Delivers best practice and compliance consulting services to customer. Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. Delivers workforce management functionality specifications for the technical team to build interfaces. Works with client to plan and organize QA testing more »

all sites within cluster. To liaise with Hospital Operations Manager to support and advise on appropriate engineering cover on all cluster sites to meet SLA and on-call requirements. Liaise with all Engineering sub-contractors to ensure work is completed efficiently, effectively, and safely and adequate records are retained on more »

strategic partnerships and work with procurement to lead necessary contract negotiations Monitor and Track the performance, quality of the product, Satisfaction of hotels and SLA of the providers. Leverage outsourcing companies to deliver part of tasks. Qualifications Minimum of 8 years experience within a multi-national hospitality industrywith exposure making more »

and undertake investigations to validate or substantiate concerns. Conduct portfolio management, including proactive review of new work and conversion to detect benefit, whilst ensuring SLA’s and the lifecycle of cases are kept within process guidelines. Make sure all cases adhere to legislation and risk regulations. Manage customer expectations, including more »

and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure more »

To cover all maintenance of electrical distribution, controls, lighting, emergency systems, building services plant room electrical systems. To complete PPM's in line with SLA and KPI agreements To provide Electrical H&S and compliance engineering on each facility To respond to Helpdesk requests, providing a professional and timely service more »

risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a more »

write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will more »

Build SLA QA Senior Manager page is loaded Build SLA QA Senior Manager Apply time type Full time posted on Posted 30+ Days Ago job requisition id REQ_00033507 We're looking for a Build SLA Quality Assurance Senior Manager to join us! Do you want be part of a … how, will be key to creating this UK network, making a positive impact into our community and environment. Job Purpose You'll manage the SLA overview and tracking of the E2E network build processes and the delivery of the network build programme according to standards set, ensuring as-built works … quality and compliance standards. You will also analyse any variance from the strategic business plan and design, and report the information about KPIs and SLA compliance to the involved stakeholders. Key Accountabilities Defining key metrics: define suitable metrics to measure critical performance indicators for Network Build Overview of SLA Monitoring more »

The Information Security Manager is responsible for assessing and managing the security posture of Business Applications and will lead a small team of colleagues. They provide security support and consultancy directly to business functions who are delivering products/projects more »

Your details are being submitted. This may take up to 30 seconds so please be patient. Thank you London 27/02/2024 Private Client Director - London Our client is looking for a Private Client Advisor to join their more »

completeness and taking the appropriate actions. Completing Contract Load and Premium processing requests on Sequel Eclipse Broking accurately and within the Service Level Agreements (SLA’s) agreed with the business. Producing accurate and complete client and market documentation. Processing Lors entries. Processing Premium bordereaux and obtaining agreement where required. Maintaining … the status of processing requests within the SLA tracking tool. Filing relevant documentation electronically as per the agreed structures and standards. Undertaking a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician. Liaising with clients, underwriters, business units and Insurance Business Accounts (IBA … we’re looking for - functional & behavioural competencies Good communication and organisation skills. Good technical and industry knowledge. Ability to multi task and meet processing SLA’s/project deadlines. Ability to build and maintain positive working relationships within and across the Group. demonstrate the five BMS values and ensure that more »

to new price assessments, new products, and improvements to the existing product line Ensure optimum activity levels are delivered as well as meeting Service Level Agreement targets. Educate clients on how to maximize the value they receive from a relationship with Argus Media Be a representation of Argus to our … and focusing heavily on client satisfaction Provide excellent customer experience to Argus customers from smooth on-boarding to resolving queries within the desired service level agreement; Utilise the CRM, to track accounts throughout their subscription lifecycle, analyse client usage trends and identify tactics to drive growth and protect revenues; Accurately more »

embedding our long-term Heat Network and renewables strategies. It's a varied and challenging role with a number of well-defined KPI and SLA's to deliver in a high profile area of the business. What we're looking for We're a customer-focussed organisation so we know more »

1st Line Support Technician ________________________________________ Location: Orpington Salary: £23,000 - £26,000 per annum ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our Client is a growing MSP with well known clients in various sectors more »

to ensure free flowing escalation and information within the organisation and that of the new vendor Provide data and reporting of KPI's and SLA's and trends to IT department and others, as needed Drive root cause analysis and help develop strategies for improvement Work towards making the Service more »

This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »

line with current practice and policies. Maintain accurate training records for audit purposes. Extract and customise reports from the LMS for Service Level Agreement (SLA) and management purposes as required. Person Specification Qualifications Essential Degree in a subject which incorporates skills relevant to the post or professional experience, skills and more »

a team and foster a collaborative work environment In-depth knowledge of ITIL concepts and best practices including major incident management, problem, change and SLA management Strong analytical & problem-solving skills, must have the vision to anticipate problems and issues as well as the creativeness to provide solutions Team overview more »

activities to improve development processes.o Spot or identify obvious deficiencies. Customer service management o Resolve user requests to a minimum of the agreed service level agreement o Empathise with the end user Use customer-focused metrics to achieve a satisfying outcomeo Ownership and initiativeo Own an issue until a new more »

training to staff on organisation Applications. Responsible for generating statistical reports from the Helpdesk management system relating to service performance against Service Level Agreements (SLA) and Key Performance Indicators (KPI's). Work ‘out of hours' and when required to undertake business critical tasks in order to reduce organisational service more »

Hours of work Monday to Friday - 08:00am to 17:00pm Key duties & responsibilities Report directly to the Operations Manager Manage agreed KPI and SLA's. Responsible for managing the company's H&S and environmental performance on the contract. Plan and implement building shutdowns and complex client project works. more »

Our client, a large Retailer is searching for an Infrastructure Architect to join their stellar team. Person Specification Qualifications and Experience Excellent level of technical experience in all aspects of IT infrastructure on premise and cloud Experience in managing critical more »

To deliver Digital Services Service Desk services to the Digital Services department and Trust taking ownership and resolving requests in line with policy, procedures, SLA and OLA requirements Assist with change management within the team, ensuring change requests to systems are adequately reviewed to ensure minimum negative disruption and successful more »