26 to 50 of 60 Permanent SLA Jobs in London

at all times Assisting with the team with Ad-hoc duties or covering colleagues where required Meeting and adhering to agreed service levels and SLA's Training of team members Work as part of a training team to test and implement new system enhancements Essential Skills Required: * Previous experience of more »

Staff W& C Directorate staff Finance Human Resources External Personnel working within the W& C field External Personnel with whom the Trust has an SLA to provide services for the Trust Supervises: Specialist Pharmacists W& C Rotational resident pharmacists Pre-registration pharmacists and other junior staff About us Chelsea and more »

embedding our long-term Heat Network and renewables strategies. It's a varied and challenging role with a number of well-defined KPI and SLA's to deliver in a high profile area of the business. What we're looking for We're a customer-focussed organisation so we know more »

review and sign off• Take on case work on an as needed basis• Identify opportunities to use technology to streamline immigration processes• Implement the SLA framework ensuring timely and accurate escalations in line with service level commitments• Employ strong risk management controls in line with legislation and compliance requirements• Adapt more »

This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »

the VCSE sector or criminal justice sector, and may have held a role where, like this one, you manage all things contractual or Service Level Agreement, project plans, action plans, Service Exits and Mobilisations. You might be operational and exploring a role change, and you understand the drivers and processes more »

staff, customer or technical failures to the management team, and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid a repeat occurrence - Keeps Technical Event Lead and Team Lead well informed of the status of event support more »

ensure technical changes are delivered according to the project plan and are considering the necessary change management process and relevant KPI/s/SLA s with the supplier. Key projects you shall work on: Supporting the migration of a data centre to Microsoft Azure Networking and telephony consolidation Developing more »

modules of the Workforce Software Suite. Delivers best practice and compliance consulting services to customer. Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. Delivers workforce management functionality specifications for the technical team to build interfaces. Works with client to plan and organize QA testing more »

first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work is undertaken more »

company to design, build, and deploy new software products to aid in drug discovery. Monitoring and maintaining deployed software in line with our Service Level Agreement Being the technical leader on architecting native applications in AWS Skills Comfortable in a senior or leadership position in teams Generalist with a background more »

all sites within cluster. To liaise with Hospital Operations Manager to support and advise on appropriate engineering cover on all cluster sites to meet SLA and on-call requirements. Liaise with all Engineering sub-contractors to ensure work is completed efficiently, effectively, and safely and adequate records are retained on more »

ensuring that assignments are completed to time and budget.Prepare draft internal controls reports and working paper files to high quality standards and within the SLA on allocated assignments, adding value and good practice.Lead and supervise more junior staff on individual assignments including staff motivation, discipline and technical audit guidance.Provide job more »

strategic partnerships and work with procurement to lead necessary contract negotiations Monitor and Track the performance, quality of the product, Satisfaction of hotels and SLA of the providers. Leverage outsourcing companies to deliver part of tasks. Qualifications Minimum of 8 years experience within a multi-national hospitality industrywith exposure making more »

longer term including refresh, upgrade, and replacement projects. Key Responsibilities: Support Unix & Linux environments, including Oracle VM, VMware, Infoblox & Oracle Solaris. Resolve incidents within SLA targets and manage problem procedures. Monitor system health using tools like Splunk, Prometheus, Opsview. Design, procure, and commission new/upgraded platforms. Provide consultancy and more »

and undertake investigations to validate or substantiate concerns. Conduct portfolio management, including proactive review of new work and conversion to detect benefit, whilst ensuring SLA’s and the lifecycle of cases are kept within process guidelines. Make sure all cases adhere to legislation and risk regulations. Manage customer expectations, including more »

and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure more »

are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such more »

to time involve acting as silver commander leading on a cyber security incident outside of typical business hours) Provide reporting on ticket activity and SLA adherence on a weekly basis to the Group IS management team across all Group businesses to Group Head Cyber Security Operations, CISO and other stakeholders more »

provide professional development opportunities for IT staff to enhance their skills and knowledge. Collaborate with external vendors and manage outsourced IT support services, ensuring SLA's are met and issues are resolved promptly. Build and maintain relationships with external vendors and negotiate licensing contracts and professional service agreements. Oversee the more »

room cleanliness and organization. Maintain network cable inventory levels per site requirements. Provide quarterly audit/status reports. Operational Reporting : Provide comprehensive reporting on SLA activities and leading indicators. Review and propose additional metrics and KPIs for operational performance. Engage in monthly and quarterly reviews with company stakeholders. Site Operations more »

To cover all maintenance of electrical distribution, controls, lighting, emergency systems, building services plant room electrical systems. To complete PPM's in line with SLA and KPI agreements To provide Electrical H&S and compliance engineering on each facility To respond to Helpdesk requests, providing a professional and timely service more »

risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a more »

write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will more »

and the wider business. Deliver Software & Asset (through it Lifecycle) services to the Trust, taking ownership and resolving requests in line with policy, procedures, SLA, and OLA requirements Regular Audits of the Contracts within the Digital Services Department Regular Reporting of all Contracts within the Trust to Digital Services Senior … Digital good practices and service delivery and security Good time management Ability to work on own initiative and as part of a team to SLA deadlines Ability to plan, agree, schedule, document and implement changes using a structured change control process Ability to work unsupervised and follow instructions Logical, methodical more »