51 to 62 of 62 Permanent SLA Jobs in London

1st Line Support Technician ________________________________________ Location: Orpington Salary: £23,000 - £26,000 per annum ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our Client is a growing MSP with well known clients in various sectors more »

line with current practice and policies. Maintain accurate training records for audit purposes. Extract and customise reports from the LMS for Service Level Agreement (SLA) and management purposes as required. Person Specification Qualifications Essential Degree in a subject which incorporates skills relevant to the post or professional experience, skills and more »

Build SLA QA Senior Manager page is loaded Build SLA QA Senior Manager Apply time type Full time posted on Posted 30+ Days Ago job requisition id REQ_00033507 We're looking for a Build SLA Quality Assurance Senior Manager to join us! Do you want be part of a … how, will be key to creating this UK network, making a positive impact into our community and environment. Job Purpose You'll manage the SLA overview and tracking of the E2E network build processes and the delivery of the network build programme according to standards set, ensuring as-built works … quality and compliance standards. You will also analyse any variance from the strategic business plan and design, and report the information about KPIs and SLA compliance to the involved stakeholders. Key Accountabilities Defining key metrics: define suitable metrics to measure critical performance indicators for Network Build Overview of SLA Monitoring more »

applications across all regions (including SAP ERP, HR/HCM, ecommerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring effective work allocation, SLA adherence, identifying and meeting training needs, and improving processes. Manage escalations both internally and with suppliers, including appropriate business communications. Deliver support for all core … IT issues, providing recommendations for application improvements. Support planned out-of-hours work as required and participate in on-call support rotations. Report on SLA adherence and system performance to key tech stakeholders. Identify and manage recurring issues to reduce problem occurrences. Strive to provide the best possible service and more »

SQL Client Solutions Engineer – Homebased Location: Homebased, UK Salary : Competitive Benefits: Home Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. At more »

ownership for all incidents and requests Be pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting … ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer service, are pro-active and enjoy more »

The Information Security Manager is responsible for assessing and managing the security posture of Business Applications and will lead a small team of colleagues. They provide security support and consultancy directly to business functions who are delivering products/projects more »

Our client, a large Retailer is searching for an Infrastructure Architect to join their stellar team. Person Specification Qualifications and Experience Excellent level of technical experience in all aspects of IT infrastructure on premise and cloud Experience in managing critical more »

Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA/KPI alignment across the full SDLC for each SOW/SLA Maintain positive relationship with suppliers in pursuit of company’s best interests Manage more »

Your details are being submitted. This may take up to 30 seconds so please be patient. Thank you London 27/02/2024 Private Client Director - London Our client is looking for a Private Client Advisor to join their more »

completeness and taking the appropriate actions. Completing Contract Load and Premium processing requests on Sequel Eclipse Broking accurately and within the Service Level Agreements (SLA’s) agreed with the business. Producing accurate and complete client and market documentation. Processing Lors entries. Processing Premium bordereaux and obtaining agreement where required. Maintaining … the status of processing requests within the SLA tracking tool. Filing relevant documentation electronically as per the agreed structures and standards. Undertaking a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician. Liaising with clients, underwriters, business units and Insurance Business Accounts (IBA … we’re looking for - functional & behavioural competencies Good communication and organisation skills. Good technical and industry knowledge. Ability to multi task and meet processing SLA’s/project deadlines. Ability to build and maintain positive working relationships within and across the Group. demonstrate the five BMS values and ensure that more »

to new price assessments, new products, and improvements to the existing product line Ensure optimum activity levels are delivered as well as meeting Service Level Agreement targets. Educate clients on how to maximize the value they receive from a relationship with Argus Media Be a representation of Argus to our … and focusing heavily on client satisfaction Provide excellent customer experience to Argus customers from smooth on-boarding to resolving queries within the desired service level agreement; Utilise the CRM, to track accounts throughout their subscription lifecycle, analyse client usage trends and identify tactics to drive growth and protect revenues; Accurately more »