11 of 11 Permanent Service Analyst Jobs in London

Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming … from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365 ...

Service Desk Analyst Location: London (Hybrid Working 50%) A leading international professional services firm is seeking an IT Service Desk Analyst to join its London-based IT team. This is an excellent opportunity for someone who enjoys being the first point of contact for technology support … fast-paced, high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide ...

Service Desk Analyst £250/day 6-month contract, Inside IR35 London, Onsite Reputable wealth management organisation are seeking an experienced IT Service Desk Analyst for a 6-month contract. First line end user support for all IT systems. This includes end-user systems, general hardware … e.g. Microsoft Office, CRM, etc.), web platforms, cloud/hosted systems, telecommunications systems, mobile devices, cyber security and other technologies as required. Monitoring of Service Desk contact points (e.g. phone calls, email and messaging) and logging of issues in a timely and professional manner using the Service Desk ...

Service Desk Analyst - 1 Year FTC London - On Site IT Service Desk Analyst Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience … resolution Escalate unresolved or complex tickets promptly with clear documentation The ideal candidate for this role will have: Qualifications and experience Appropriate customer service and stakeholder management skills A good understanding of the Microsoft product sets; printing and the desktop deployment processes. A willingness to learn effective troubleshooting. Experience ...

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week ...

Service Desk Analyst – Global Law Firm Are you an IT Service Desk professional looking for better work-life balance with a flexible firm that offers hybrid working If you enjoy providing great support in a professional, fast-paced environment, this could be a fantastic opportunity. Our client … leading global law firm with a strong focus on people, technology and collaboration. You’ll join a supportive IT team delivering high-quality service to users across the business. What’s in it for you? Salary up to £34,000 Competitive benefits package Hybrid working – 50% home/ ...

summary The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests/Incidents whilst assisting and supporting the 2nd/3rd level engineers, for IT Service Management, empowering technology and process to ensure the users have … Workspace Engineer. In addition, we offer ongoing training and development in Microsoft products, membership to the BCS. Main duties of the job IT Service Desk duties include, but are not limited to: Handling of telephone, email and Instant message (IM) requests for service and support Creating, updating, responding ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...

Functional Analysis, Requirements Gathering, Specifications, Documentation. Our client has identified the need for this brand-new role in its business! Duties will include: *Bridging the gap between tech teams and the business *Production of functional ...

troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve technical issues … client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through step-by-step ...

Analyst – Change , Financial Services London, hybrid Circa £45k A leading UK wealth management organisation is seeking a PMO Analyst to join its Change Management Office. This role is ideal for someone in the early stages of their project career who wants to develop strong foundations in governance, reporting … portfolio management. As a PMO Analyst, you will support the coordination and oversight of the project portfolio, ensuring change initiatives are delivered in a structured and well-governed manner. Key Responsibilities: Support portfolio governance by coordinating project updates and preparing materials for governance forums Maintain accurate project and portfolio ...