9 of 9 Permanent Service Analyst Jobs in London

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests are resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management ...

Crypto Operations/Client Service Analyst ClearToken Depository is seeking a Crypto Settlements Analyst reporting to the ClearToken Depository Head of Operations & IT. ClearToken Depository is building a settlement service for the digital markets, offering the benefits of traditional market structure concepts of centralised settlement … similar operational role for ClearToken CCP, as required. Role Description & Objectives ClearToken is seeking a detail-oriented and experienced Crypto Operations and Client Service Analyst to support daily post-trade settlement activities related to digital assets. This role is integral to ensuring accurate and timely processing of settlement ...

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. This is a permanent & full time position, where you will be needed onsite in their London office. ...

Description An entry-level Service Desk Analyst role focused on delivering high-quality first-line support and an excellent digital workplace experience. You will provide friendly, responsive technical assistance, resolve common IT issues, and support colleagues in using workplace technology effectively, escalating more complex problems where required. Client … requests via ticketing system and walk-ups Resolve common hardware, software and access issues at first-line level Log, update and manage incidents and service requests in line with SLAs Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools Support device setup, onboarding and offboarding ...

title : Service Desk Analyst Location : London, UK Work mode : Onsite Skills : Desktop support, Networking, troubleshooting, LAN & ITIL We at Coforge are looking for Service Desk Analyst in London, UK Job summary Service Desk Apprentice provides phone, remote control and desktop support to users … issues involving, Windows 11, Office 365 and other business applications. Service Desk Apprentice will be responsible for providing basic hardware and software support for all company assets including Surface Pro's, laptops, monitors, peripherals, multifunctional printers/copiers and video conferencing equipment. Required experience Basic Network understanding needed ...

Title: Service Assurance Analyst Location: London - Office-based Hours: Standard business hours – 9am to 5pm (Mon–Fri) Salary: £43,000 – £45,000 plus excellent benefits Overview Responsible for providing advanced technical support and ensuring stability of critical IT services for a mid-sized, multi-region user base. Focus … resolving incidents efficiently, maintaining system availability, and supporting business operations. Key Responsibilities Incident & Problem Management Own incidents and service requests through to resolution Troubleshoot complex technical issues across systems and applications Conduct root cause analysis and follow best practice processes Service Monitoring & Assurance Monitor system performance and availability ...

Service Desk Analyst Monday to Friday 4 days a week in office £30.000 - £35.000 plus benefits What you will be doing: Providing support to staff via multiple communication channels including phone, video, chat, in person and email Troubleshooting hardware and software issues Keeping inventory accurate and assessing … configuration, desk setup, mobile configuration, equipment distribution and collection etc. What they are looking for: Experience in an IT/Desktop support/Service Desk role A good understanding of Microsoft 365, Active Directory, and desktop deployment Familiarity with ticketing systems Excellent communication & problem solving skills ...

Business Analysis, Requirements Gathering, Specification writing, Documentation, BCS in BA, PSPO, Functional specs NEW PERMANENT OPPORTUNITY. Our new client is seeking a BA to join its team. The role will work alongside the development and ...

like to be the person people come to when they've got an idea...but no clue how to actually build it? This Digital Product Analyst role sits within a financial services firm and is all about taking half-formed ideas from senior stakeholders and turning them into something real … product could be an LLM tool to extract information, client-facing digital products, or the trialling of 3 party tools. As a Digital Product Analyst you'll work closely with Agile squads (dev, UX, test) to bring products to life, across a steady flow of ideas and experiments. ...