Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring … ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with multiple stakeholders to more »
London, England, United Kingdom Hybrid / WFH Options
Refreshing Recruitment Ltd
Seeking a 1st/2nd line, IT Service Desk support analyst to join one of the UK’s preeminent international Architectural practices, based in Central London. To thrive in this vibrant, creative environment it is essential that you bring excellent interpersonal skills and a demonstrable enthusiasm to your … work. As an IT Service Desk support analyst, you will have 1st and 2nd line desktop support experience with O365, Microsoft Outlook, and Windows 10. Day to day duties include, 1st line technical support/service desk, onboarding/offboarding, setting up equipment, troubleshooting, asset control, audio more »
We are looking for an experienced service desk analyst with 2 years’ experience on support for Microsoft based systems and Cloud services, to be based in the City of London. The starting base salary is £28,000-32,000, depending on experience and certifications. To be considered you more »
Hybrid working – 3 days office/2 days from home Location – Central London Salary: up to £60k + benefits Infrastructure Services Analyst required by a Global Leading Law Firm based near Bank. This is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analystmore »
Cloud Services Analyst UK Remote 30-40k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an … immediate and exciting remote opening for a Cloud Services Analyst. Cloud Services Analyst rewards: Competitive starting salary of 30-40k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement (excellent training) Generous benefits Cloud Services Analyst responsibilities: Overseeing the setup, configuration, and … Implementing and managing security protocols to protect data and applications Monitoring and managing cloud usage Providing support and troubleshooting for cloud-related issues, resolving service disruptions, and implementing fixes Developing automation scripts and tools to streamline cloud operations Ensuring that cloud services comply with regulatory and organisational standards and more »
Job title: Information & Cyber Security Analyst Client: Financial Services Salary: £50,000-£70,000 + Bonus Location: London/Hybrid Skills: Information Security, Monitoring, Compliance, Best Practices The role: My client are seeking a knowledgeable Information & Cyber Security Analyst to join their team. This role is focused on more »
day Inside IR35 Initial Duration: 3 months Location : Central London/5 days per week We’re working with an exciting rapidly growing Managed Service Provider that provides specialist Cloud, Network, Infrastructure, and Security solutions to large blue-chip organisations. As the On-site Engineer, you will be supporting more »
project/programme, timelines, deliverables and keeping the stakeholder group informed of the progress and risks associated with delivery • Strong Experience in a Business Analyst role with strong evidence of both business and technology change delivery • Strong financial services industry experience including a strong understanding of Credit products • A more »
Wandsworth, Greater London, Putney, United Kingdom
Clear IT Recruitment
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line Service Desk Analyst, you will play … helpdesk, and the maintenance and support of hardware and software for: · 150 PCs and laptops many not office based. · Approximately 350 staff and 100 service users across 35 sites in the UK and Isle of Man. · Support other service users across a range of mobile devices including Chromebooks … and phones Key aspects of the Role: · Provide primarily second and third line user support to staff and service users; to provide overflow and relief for first line support, including precise call logging. · Monitor response times to incidents ensuring we remain within our SLAs while providing high levels of more »
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Infrastructure Services Analyst, ITIL, ISO 27001, WAN, LAN, MPLS, WIFI, Global IT Environment, Part Remote, 12 month FTC Infrastructure Services Analyst required to work for a Professional Services business based in the City of London. However, this will be a role where you will be in the office … and at home the other 2. This is a 12 month Fixed Term Contract but has every chance of going permanent. The Infrastructure Services Analyst will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers more »
