Basic information Location London Service line Consulting Date published 03-Jun-2024 Req # 15928 Job description Connect to your IndustryWe help CFOs drive value for their organisations across three dimensions:Finance Business Architecture: a team that looks to join together the enitre finance organisation across process, data, people … and the impact they have on the Finance organization and able to credibly form opinions on how these would impact and shape client decisions.Project Delivery:You have extensive experience in managing projects/programme delivery, with ability to align traditional management techniques with agile ways of working. Including … and maintaining strong relationships.Prior experience across the majority of the following:Experience working on finance transformation projects in either technology implementation, target operating model, servicedelivery model or financial process redesign and automation.Experience leading the definition of key reporting and information model dimensions and work with business and more »
large and varied workload and demonstrate high levels of self-organisation. In-Depth knowledge of escalation procedures, Incident Management and other disciplines related to ServiceDelivery Excellent interpersonal skills, able to effectively communicate with and influence both internal and external stakeholders, up to and including C-Suite. Snippet more »
you will be responsible for managing the transition from large-scale Design & Build technology projects through to delivering a first-class Support and Maintenance service to a wide range of clients, ensuring excellent documentation and stakeholder management. The role of Maintenance Contracts Manager involves direct engagement with clients, responsible … and Maintenance contracts, covering a wide range of Smart Building systems across multiple technologies. By demonstrating solid levels of knowledge, skills and expertise in ServiceDelivery and being technically astute, you will help the team to meet and exceed Service Level Agreements, with a focus on technical … excellence and maintaining Health and Safety standards. You will be expected to have excellent customer service and communication skills, be highly organised and able to work flexibly to meet client demands. Qualifications: Essential Minimum 5 A*-C GCSE's, including Math's or English. Valid DBS Check Desirable First more »
to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »
collaboratively with a shared culture and identifying themselves as part of one inclusive Global Finance team. Key responsibilities and deliverables Working Capital Management Supports delivery of targets in designated area of responsibility for the end-to-end working capital cycle ensuring timely updates are provided to team management on … supporting information to determine appropriate size and shape of practice and overall equity profile Collaborates with Finance and other Business Services teams to ensure servicedelivery and SLAs are delivered for the Practice Group. Support the design and delivery of Finance projects as required and champion continuous … improvement to support the delivery of the firm and function strategy Key requirements Essential Experience of business partnering, and provision of data driven analysis and insight in a professional services firm Knowledge of the legal market, products, and services Experience of working within a matrix structure and a Global more »
real difference for children and young people with special needs and disabilities. Main purpose of the role: To be a strategic lead in the delivery of the client s SEND Strategy and engage the service teams in its effective and efficient delivery. Main responsibilities: Implementing client s new … SEND Strategy Leading on national initiatives as set out in the SEND & Alternative Provision (AP) Improvement Pan Delivering service transformation with a continued focus on timely intervention and inclusive practice Leading client s SEND provision: overseeing all operational management, financial control, and statutory duties for the service area. … Provision (AP) and reviewing the sufficiency of places Working with partners across the system to ensuring that co-production is at the heart of servicedelivery Building on a solid foundation to identify how services can be further improved via training, more consistency, and even better strategic relationships. more »
Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the servicedelivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »
direct experience implementing, integrating and planning people facing systems similar to ours: this includes our HRIS , identity and access management systems (we use Okta), service platforms (we use ServiceNow), workplace communication and office platforms (we use Slack and GSuite) and the variety of other systems that make up the … cases for investment, and connect our workplace technology strategy to our overall business strategy; Proven experience in a leadership role overseeing workplace technology and service management teams, having worked in organisations of a similar size or scale with a track record of changing, building and developing high-performing teams … Strong technical expertise in servicedelivery technology, hardware, software, networking, collaboration tools, and mobility solutions; Experience working in a fast-paced, dynamic environment with the ability to adapt to change and prioritise competing demands and are comfortable with the ambiguity inherent in senior roles; Knowledge of industry standards more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
highest standards of technical and professional performance, and conduct themself with honesty and integrity at all times. In addition to client facing role and delivery responsibilities, the Senior Digital Buildings Consultant Engineer is expected to be a technical lead on project delivery, an effective Team Leader, to provide … successfully deliver projects and support FPC s business objectives. Key Responsibilities The responsibilities for this role include, but are not limited to, the following: Delivery of consultancy and engineering services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter Understand … role, including team management duties such as resource and workload management, HR aspects, including annual leave approvals, planning cover for team absences, performance and delivery management, performance reviews, and acting as an escalation point for both team and client staff Mentor and contribute to professional development of Team Members more »
allow for own work to be completed as far as possible. The post holder will assume the lead administration role, supporting clinicians, in the delivery of specified enhanced services, ensuring we meet the requirements of the service specifications and maintenance of required audit trail and compliance information. You … in a fast-paced environment Effective time management (planning and organising) Ability to motivate and train staff Desirable Ability to recognise opportunities to enhance servicedelivery Excellent leadership skills Proven problem solving and analytical skills Experience Essential Essential Excellent communication skills Effective time management Ability to manage others … of a similar role Experience of EMIS Web, CQRS, PCSE, Teamnet . Essential . Desirable . . Essential . Desirable . Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
cutting-edge machine learning (ML) and large language model (LLM) solutions. These solutions will leverage structured and unstructured data to automate workflows and revolutionize service delivery. The role aims to transform the company into a technology-driven powerhouse by fostering innovation and driving business growth. Key Responsibilities: Develop and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects. This role offers an outstanding opportunity to shape the future of a global leader in business process outsourcing, driving … innovation and transforming servicedelivery through the power of machine learning and artificial intelligence. The successful candidate will have the chance to build a world-class ML and Data Science Center of Excellence from the ground up, leaving a lasting impact on the company's growth and success. more »
Account Manager - FM Service Provider Static Commercial Building - London - Up to £80,000 Fantastic opportunity to work for an FM service provider in London. CBW are currently recruiting for an Account Manager to oversee all hard services across a commercial building located in London. The successful candidate will … client meetings Full financial P&L responsibility Requirements Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher. Experience of servicedelivery across a portfolio of commercial sites Previous experience of managing an engineering team. A proven track record in commercial building maintenance Ability … and in writing with all levels of staff and clients. Ability to manage and prioritise a demanding and varying workload. Excellent communication and customer service skills more »
is a growing MSP with well known clients in various sectors such as the health and finance. Position Overview As a member of the ServiceDelivery Team, you will serve as the primary point of contact for customers seeking technical support with their daily operations. Responsibilities * Receive and … handle email, telephone, and walk-up requests for service, from internal and external customers, following agreed procedures. * Providing guidance to clients/customers and resolving complex fault tickets within SLA. * Conducting desktop and network troubleshooting/fault finding. * Acting as a WiFi administrator and handling WiFi troubleshooting. * Understanding and more »
effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously Supplying the relevant information required for service and financial management, supporting the head of department and teams by maintaining control schedules Running and collating reports which may include reports to the … will need to work in a coordinated and joined up way with colleagues across the CHC Clinical and MDT Teams function to ensure effective servicedelivery Person Specification Education/Qualifications Essential Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant … Essential Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff, customers and service users Effective team working Problem solving skills Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and more »
thought leader and effective communicator, capable of leading the AI-driven government transformation agenda worldwide.The Government Transformation Leader will help government and other public service leaders accelerate their modernisation and reform programs through the implementation of AI and machine learning technologies. Responsibilities will include but are not limited to … Acting as an advisor and helping public sector organizations facing strategic challenges.* Evangelize effective AI practice in public servicedelivery at the C-suite level and contribute to driving user adoption and engagement.* Building strong, long-term relationships across public sector organizations and wider WWPS engagements. Supporting public … with leading business schools thought leadership and programs for operational leaders in AI and particularly the business implications of adoption of AI in public service* Developing AI-specific solution guides that allow customers to find and use the AWS AI services that help them achieve their goals to accelerate more »
automation, efficiency and adoption via technology. Experience required Previous experience with migrating services to the cloud (Azure, M365, SaaS) Modernising IT across Infrastructure and ServiceDelivery Experience managing 3rd party providers Track record of successful delivery of business processes and projects within a law firm As a more »
cost and commercial management. We are looking to recruit an Associate Director with an MEP background to take on responsibility for end-to-end servicedelivery, often with respect to large and complex commissions. The role will ensure that client objectives are met through the delivery of … within a consultancy commercial environment· A track record of winning and delivering MEP cost consultancy work for blue chip clients.· Demonstrable experience of delivering service excellence to clients.· Excellent communication skills both verbal and written.· Good negotiating, influencing and communication skills to command professional respect at all levels is more »
the next three to five years. This role provides a substantial budget for transformation and integrates technology into the core business strategy to enhance servicedelivery and operational excellence. If you are located outside Australia, but open to relocate, our client is prepared to sponsor a work visa … Ensure compliance with all relevant regulatory requirements and industry-specific protocols, enhancing data protection and security measures across operations. Manage relationships with key technology service providers, ensuring the organization acts as an expert buyer to secure high-quality, cost-efficient technology solutions. Champion the organization s core values and more »
tasked with maintaining and enhancing buildings, ensuring compliance with industry best practices, legislation, and relevant ISO standards. The role focuses on continuous improvement of service quality and environment, in collaboration with Risk & Compliance to ensure legislative adherence. This includes managing major FM providers for correct paperwork and tracking. The … Electricity Asbestos Legionella Ground Contamination ISO 9001, 27001, 22301, 50001, 14001, 45001 BS OHSAS 18001 Qualifications and Experience: Essential: Previous experience in building management, servicedelivery, infrastructure, and team management. Proficient in Microsoft Word, Excel, Outlook, and data analysis. Proven reporting skills with the ability to draw and more »
improve patient outcomes j. Prioritise health issues and intervene appropriately k. Act as the lead clinician when dealing with clinical emergencies l. Support the delivery of anticipatory care plans as this process develops (e.g. monitoring blood pressure and diabetes risk of elderly patients living in sheltered housing) m. Recognise … programme, undertaking audits when necessary b. Work within the policies of scheme of the practices and PCN c. Participate in local initiatives to enhance servicedelivery and patient care d. Support and participate in shared learning within the practice e. Continually review clinical practices, responding to national policies … Essential Registered Paramedic (HCPC) Desirable Postgraduate diploma or degree (primary care) Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process more »
tools. Communication: - Communicate technical information clearly and effectively to non-technical users. - Collaborate with other IT team members and departments to ensure seamless IT service delivery. Qualifications: - Proven experience in a Level 2 IT support role or similar position. - Excellent working knowledge of Active Directory (AD) and Azure Active more »
technologies and can translate between non-technical stakeholders and technical practitioners. They can switch between different problems and responsibilities and are directly involved in service delivery. Main Duties of the Job Undertake structured analysis of technical issues, translating this analysis into technical designs that describe a solution Articulate complicated more »
support to commissioned services including primary care, in order to improve and maintain quality within commissioned services. They will lead the development, implementation and delivery of agreed ICS priorities and requirements in terms of clinical quality and patient safety. The post holder will be responsible for the development and … programme to ensure that outcomes of clinical governance systems and processes have optimum impact on the patient experience and on quality improvement across all servicedelivery areas of the ICS. The post holder will contribute to an effective clinical quality focus and involvement culture within commissioned services by … strategies and the development and implementation of improvement programmes, in accordance with the ICSs and SWL Alliance priorities. The post holder will lead specific service reviews or project work which has a link to clinical quality/patient safety as requested, and in addition to a portfolio of providers more »
for thinking outside the box, is experienced leading a team across organic social, content development and strategy, influencer/creator marketing, and paid media delivery, as well as watertight organisational skills. As an Account Director, you will play a pivotal role in shaping and executing marketing strategies and deliverables … video games to fitness platforms and tech sponsors in Formula One. You will be responsible for overseeing these accounts and ensuring the highest-quality servicedelivery, developing ongoing strategy, building and delivering the social content calendar, leading the team, and producing creative campaigns throughout the year. AT A … and implementation of content calendars, status documents, and project management tools. Support, mentor and motivate the internal team to support personal growth and overall delivery, managing expectations and learnings through regular catchups. Confidently present to clients, handle feedback, and ensure overall delivery is timely and of the highest more »