Service Delivery Jobs in London

Service Delivery
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 53 123 185
Rank change year-on-year +70 +62 +28
Permanent jobs citing Service Delivery 690 601 665
As % of all permanent jobs advertised in London 5.34% 2.55% 1.94%
As % of the Processes & Methodologies category 5.54% 2.79% 2.03%
Number of salaries quoted 228 390 517
10th Percentile £42,500 £36,925 £32,500
25th Percentile £52,500 £49,181 £45,783
Median annual salary (50th Percentile) £65,000 £60,000 £65,000
Median % change year-on-year +8.33% -7.69% +8.33%
75th Percentile £80,000 £77,500 £85,000
90th Percentile £94,125 £91,250 £105,000
England median annual salary £56,745 £50,000 £52,500
% change year-on-year +13.49% -4.76% +1.94%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,444 21,505 32,733
As % of all permanent jobs advertised in London 96.25% 91.16% 95.37%
Number of salaries quoted 7,259 15,937 23,598
10th Percentile £42,000 £37,500 £43,411
25th Percentile £56,250 £51,524 £55,000
Median annual salary (50th Percentile) £75,000 £70,001 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £123,750 £115,000 £115,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 14 May 2025.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +30 128 £29,000 -38.95% 8
East London +23 100 - - 13
Central London +11 100 £65,000 - 33
West London +42 55 £45,000 -11.76% 18
North London -6 33 - - 1
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (2.61%) SharePoint
2 7 (1.01%) IIS
2 7 (1.01%) Microsoft Exchange
3 5 (0.72%) CMS
4 4 (0.58%) Headless CMS
5 1 (0.14%) Apache
5 1 (0.14%) Tomcat
Applications
1 24 (3.48%) Microsoft Office
2 15 (2.17%) Microsoft Excel
3 6 (0.87%) Microsoft PowerPoint
4 5 (0.72%) Spreadsheet
4 5 (0.72%) Stata
5 3 (0.43%) Microsoft Project
6 2 (0.29%) Camtasia
6 2 (0.29%) Chatbot
7 1 (0.14%) Final Cut Pro
7 1 (0.14%) MS Visio
Business Applications
1 7 (1.01%) Dynamics CRM
2 5 (0.72%) Shopify
3 4 (0.58%) iTrent
4 3 (0.43%) Dynamics NAV
5 2 (0.29%) NetSuite
5 2 (0.29%) Oracle EBS
5 2 (0.29%) Oracle ERP
6 1 (0.14%) Elite 3E
6 1 (0.14%) Magento
6 1 (0.14%) Oracle Payroll
6 1 (0.14%) Relativity
6 1 (0.14%) Remedy ITSM
6 1 (0.14%) Salesforce CRM
6 1 (0.14%) SAP S/4HANA
Cloud Services
1 74 (10.72%) Azure
2 47 (6.81%) Microsoft 365
3 28 (4.06%) AWS
4 23 (3.33%) Power Platform
5 17 (2.46%) Dynamics 365
6 13 (1.88%) SaaS
7 12 (1.74%) Azure Monitor
7 12 (1.74%) Entra ID
8 11 (1.59%) Azure Data Factory
8 11 (1.59%) OneDrive
9 9 (1.30%) GCP
10 7 (1.01%) Azure Logic Apps
11 6 (0.87%) Azure DevOps
12 5 (0.72%) Azure Sentinel
12 5 (0.72%) Cloud Computing
12 5 (0.72%) Microsoft Copilot
12 5 (0.72%) PaaS
12 5 (0.72%) Power Automate
12 5 (0.72%) PowerApps
13 4 (0.58%) Snowflake
Communications & Networking
1 15 (2.17%) DNS
2 14 (2.03%) Firewall
3 11 (1.59%) DHCP
4 10 (1.45%) LAN
4 10 (1.45%) WAN
5 7 (1.01%) Network Security
5 7 (1.01%) TCP/IP
6 5 (0.72%) Cisco ASA
6 5 (0.72%) Cisco Nexus
6 5 (0.72%) Wireless
7 3 (0.43%) BIG-IP
7 3 (0.43%) F5 BIG-IP GTM
7 3 (0.43%) F5 BIG-IP LTM
7 3 (0.43%) VPN
8 2 (0.29%) Cisco Firepower
8 2 (0.29%) Intrusion Detection
8 2 (0.29%) VSAN
8 2 (0.29%) WebEx
8 2 (0.29%) Wi-Fi
8 2 (0.29%) Wireless Security
Database & Business Intelligence
1 20 (2.90%) SQL Server
2 12 (1.74%) Power BI
3 9 (1.30%) DB2
3 9 (1.30%) Relational Database
3 9 (1.30%) SQL Server Integration Services
4 3 (0.43%) Data Lake
4 3 (0.43%) SQL Server Reporting Services
4 3 (0.43%) Tableau
5 2 (0.29%) Oracle Reports
6 1 (0.14%) Data Warehouse
6 1 (0.14%) QlikView
Development Applications
1 9 (1.30%) JIRA
1 9 (1.30%) Visual Studio
2 3 (0.43%) SQL Server Management Studio (SSMS)
General
1 386 (55.94%) Manufacturing
2 141 (20.43%) Social Skills
3 99 (14.35%) Finance
4 61 (8.84%) Analytical Skills
5 45 (6.52%) Law
6 34 (4.93%) Public Sector
7 26 (3.77%) Legal
7 26 (3.77%) Marketing
8 22 (3.19%) Inclusion and Diversity
8 22 (3.19%) Presentation Skills
9 18 (2.61%) Organisational Skills
10 14 (2.03%) Telecoms
11 13 (1.88%) Retail
12 12 (1.74%) Electronics
13 10 (1.45%) Banking
14 9 (1.30%) Financial Institution
15 8 (1.16%) Back Office
16 6 (0.87%) Local Government
17 5 (0.72%) Advertising
17 5 (0.72%) Games
Job Titles
1 54 (7.83%) Senior
2 46 (6.67%) Analyst
3 45 (6.52%) Service Manager
4 42 (6.09%) Lead
5 34 (4.93%) Architect
6 33 (4.78%) IT Manager
7 29 (4.20%) IT Support
8 25 (3.62%) Senior Architect
9 24 (3.48%) ServiceNow Architect
9 24 (3.48%) Solutions Architect
10 23 (3.33%) Delivery Manager
10 23 (3.33%) Senior Solutions Architect
11 21 (3.04%) Service Delivery Manager
12 20 (2.90%) Consultant
13 18 (2.61%) Operations Manager
14 16 (2.32%) Support Analyst
15 13 (1.88%) IT Operations Manager
15 13 (1.88%) Support Manager
16 12 (1.74%) IT Support Manager
16 12 (1.74%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 13 (1.88%) .NET
2 9 (1.30%) .NET Framework
2 9 (1.30%) ASP.NET
3 4 (0.58%) Django
3 4 (0.58%) Express.js
3 4 (0.58%) Flask
3 4 (0.58%) MACH
3 4 (0.58%) Next.js
3 4 (0.58%) Node.js
3 4 (0.58%) React
4 3 (0.43%) EDI
4 3 (0.43%) Kafka
5 2 (0.29%) HTML
5 2 (0.29%) Oracle Fusion
5 2 (0.29%) REST
5 2 (0.29%) SOAP
6 1 (0.14%) CSS
6 1 (0.14%) LDAP
6 1 (0.14%) SailPoint
6 1 (0.14%) Web Services
Miscellaneous
1 21 (3.04%) Onboarding
2 19 (2.75%) Management Information System
3 12 (1.74%) Data Centre
4 11 (1.59%) Self-Motivation
5 8 (1.16%) CMDB
5 8 (1.16%) Hedge funds
6 7 (1.01%) Driving Licence
6 7 (1.01%) Virtual Team
7 6 (0.87%) Product Ownership
8 5 (0.72%) Microsoft Licensing
8 5 (0.72%) NHS
9 4 (0.58%) Analytical Mindset
9 4 (0.58%) Data Protection Act
9 4 (0.58%) Hackathon
9 4 (0.58%) Mobile Games
9 4 (0.58%) Tandem
10 3 (0.43%) iPhone
10 3 (0.43%) Public Cloud
11 2 (0.29%) Digital Media
11 2 (0.29%) Learning Management System
Operating Systems
1 49 (7.10%) Windows
2 13 (1.88%) Linux
3 11 (1.59%) Windows 10
4 7 (1.01%) Windows Server
5 4 (0.58%) Mac OS
6 3 (0.43%) Apple iOS
7 1 (0.14%) Ubuntu
Processes & Methodologies
1 95 (13.77%) ITIL
2 91 (13.19%) ITSM
3 89 (12.90%) Problem-Solving
4 87 (12.61%) Continuous Improvement
5 77 (11.16%) Service Management
6 63 (9.13%) Change Management
7 53 (7.68%) Cybersecurity
8 48 (6.96%) Business Strategy
8 48 (6.96%) Stakeholder Management
9 47 (6.81%) Incident Management
10 46 (6.67%) Computer Science
10 46 (6.67%) Roadmaps
11 44 (6.38%) Project Management
12 42 (6.09%) Customer Service
13 38 (5.51%) Artificial Intelligence
13 38 (5.51%) Project Delivery
14 37 (5.36%) Risk Management
15 34 (4.93%) Problem Management
15 34 (4.93%) Workflow
16 30 (4.35%) Mentoring
Programming Languages
1 36 (5.22%) SQL
2 22 (3.19%) Python
3 15 (2.17%) C#
4 12 (1.74%) PL/SQL
5 11 (1.59%) PowerShell
6 9 (1.30%) T-SQL
6 9 (1.30%) VB.NET
7 6 (0.87%) R
8 3 (0.43%) Data Analysis Expressions
9 1 (0.14%) Bash
9 1 (0.14%) C++
9 1 (0.14%) Java
9 1 (0.14%) JavaScript
9 1 (0.14%) Scala
9 1 (0.14%) VBA
Qualifications
1 364 (52.75%) NVQ Level 3
2 94 (13.62%) Degree
3 34 (4.93%) CISSP
4 24 (3.48%) Computer Science Degree
5 18 (2.61%) CISM
6 17 (2.46%) PMI Certification
6 17 (2.46%) PMP
7 15 (2.17%) CRISC
8 14 (2.03%) ITIL Certification
9 12 (1.74%) NVQ Level 4
10 9 (1.30%) Cisco Certification
11 7 (1.01%) Security Cleared
12 6 (0.87%) Azure Certification
12 6 (0.87%) CCNP
12 6 (0.87%) Microsoft Certification
13 4 (0.58%) Master's Degree
14 3 (0.43%) AWS Certification
14 3 (0.43%) CCNA
14 3 (0.43%) ITIL Foundation Certificate
15 2 (0.29%) SC Cleared
Quality Assurance & Compliance
1 21 (3.04%) SLA
2 19 (2.75%) GDPR
2 19 (2.75%) QA
3 16 (2.32%) GRC
4 15 (2.17%) NIST
5 13 (1.88%) Cyber Essentials
6 12 (1.74%) Cyber Essentials PLUS
7 9 (1.30%) ISO/IEC 27001
8 7 (1.01%) Data Quality
9 3 (0.43%) ISO 9001
10 2 (0.29%) Accessibility
10 2 (0.29%) Actionable Recommendations
10 2 (0.29%) PCI DSS
10 2 (0.29%) PMO
11 1 (0.14%) DICOM
11 1 (0.14%) HL7
System Software
1 40 (5.80%) Active Directory
2 7 (1.01%) VMware Infrastructure
3 3 (0.43%) Hyper-V
4 2 (0.29%) VMware ESXi
Systems Management
1 24 (3.48%) Microsoft Intune
2 9 (1.30%) Terraform
3 8 (1.16%) SCCM
4 7 (1.01%) Kubernetes
5 6 (0.87%) Active Directory Federation Services
6 4 (0.58%) Ansible
7 3 (0.43%) FortiGate
8 2 (0.29%) Single Sign-On
9 1 (0.14%) AirWatch
9 1 (0.14%) NetBackup
Vendors
1 89 (12.90%) Microsoft
2 57 (8.26%) ServiceNow
3 18 (2.61%) Cisco
4 16 (2.32%) SAP
5 11 (1.59%) VMware
6 10 (1.45%) Google
6 10 (1.45%) SolarWinds
7 8 (1.16%) Oracle
8 6 (0.87%) Apple
8 6 (0.87%) Salesforce
8 6 (0.87%) Sun
9 5 (0.72%) CheckPoint
9 5 (0.72%) Fortinet
9 5 (0.72%) HP
9 5 (0.72%) Meraki
10 4 (0.58%) Darktrace
10 4 (0.58%) Databricks
10 4 (0.58%) Dell
10 4 (0.58%) Duck Creek
10 4 (0.58%) Zscaler