8 of 8 Permanent Service Desk Engineer Jobs in London

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful … candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City … and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets. More ❯

integrated front to back office services to investment managers and financial institutions and is authorised and regulated by the Financial Conduct Authority in the United Kingdom. The client's service offering encompasses the full asset management life cycle, including a portfolio management system, risk analysis, operations (trade processing, fund accounting, and treasury services), compliance support, and investor relations services. … application testing Software setup, installation, and documentation of support procedures Proactive monitoring of environment and PCs using various tools Contributing suggestions for process improvement and efficiency Ensuring all user service requests are logged, processed, and monitored according to company procedures Collaborating with IT counterparts for problem-solving or escalation Skills Must have Minimum 5 years' experience in IT Technical … prioritization skills Self-starter attitude, well-organized, energetic, enthusiastic, and capable of working in a busy team Awareness of the role of IT in business Nice to have ITIL Service Management Foundation University Degree or equivalent PowerShell scripting or other scripting languages Experience with VMWare Horizon, Exchange 2016 user administration, SCCM 2012+ (including application/package and software update More ❯

Service Desk Engineer MSP - Central London Up to £30,000 Are you a confident Service Desk Engineer with experience in a Managed Service Provider (MSP) environment? Do you thrive on delivering excellent customer service and want to be part of a company that truly supports your growth? We’re working with a … leading MSP based in Central London that’s looking for a proactive and ambitious Service Desk Engineer to join their support team. Key Responsibilities: MSP background essential - you're used to a fast-paced, client-focused environment Strong experience with Microsoft Office 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with ticketing tools like ConnectWise or similar RMM/… PSA platforms A can-do attitude with a passion for IT support and customer service Excellent troubleshooting and communication skills Key Requirements: MSP - Experience 1 year Microsoft 365 Suite Windows 10/11, Active Directory ConnectWise (or similar service desk tool) Networking fundamentals (DNS, DHCP, VPNs - basic level) Excellent customer service skills Proactive and can do More ❯

and educate customers. ICS-digital, an international marketing agency including ICS-translate, also operates under the group. Job Purpose: To provide a professional and proactive B2B and desktop support service to B2B customers and a busy office environment including responsibilities for consumable management, mobile device and asset management, meeting room setup and assistance with Incident Management. This includes the … for day to day activities and tasks. Maintaining the Configuration Management Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best practice framework process. Internal Customers - Enterprise IT supports up to 500 desktop users and delivers IT support to the business as a service. … technical knowledge and troubleshooting skills - Windows 10, Mac OS, MS Office, Internet browsers (Chrome, IE, Firefox), Networking principles, Gmail and Google Apps. Excellent communication skills. Strong customer focus and service delivery. Work well as part of a busy team. Self-motivated and proactive to provide a quality service and support the business. Desirable IT qualification or degree equivalent. More ❯

Role:Service Desk Engineer Length: 6 Weeks Location: London - onsite Rates: £200 per day (Inside IR35) Provide 2nd/3rdline support in troubleshooting technical issues reported to Service Desk Ensure Service Requests and Incidents are managed in accordance with Service Level Targets Assist with the identification of Continual Service Improvement items to … help improve the quality of service provided, and the efficiency of processes within the Service Desk Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle Essential Skills 4 Years + experience working within a Service Desk or Helpdesk environment. Technical knowledge of Microsoft O365 technologies including Entra … Microsoft Azure and Intune. Previous experience working with audio and video conferencing tools such as Zoom and MS Teams. VIP support experience would be advantageous. Excellent communication and customer service skills Ability to efficiently manage workload and escalate calls when required. ITIL skills are advantageous. More ❯

their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Service Desk Team is a core team within the business, it’s the first point of contact for our clients, and is heavily involved in the delivery of timely … and effective technical solutions. The core focus of the 2md line Network Connectivity Service Desk Engineer will be to take ownership and successfully resolve complex technical incidents and requests logged by clients. This will mean investigating issues, troubleshooting and providing solutions, while working in a fast paced environment, and keeping the customer updated at all times. You … To be considered for this role you must have a proven track record of professional experience providing technical support at a first line level experience working in a managed service/datacentre/NOC environment would be beneficial, as would experience working in a shift based environment.As a 2nd line engineer you will need to have understanding and More ❯

ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase's SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … cause analysis. Able to move and set up hardware and peripherals around the office. Excellent communication and time management skills. Experience managing service vendors. Nice to haves: Experience project managing medium scale rollouts. Scripting and automation experience. Experience working in an agile focused delivery environment. Pay Transparency Notice: The target annual salary for this position can range as detailed More ❯

ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase's SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … cause analysis. Able to move and set up hardware and peripherals around the office. Excellent communication and time management skills. Experience managing service vendors. Nice to haves: Experience project managing medium scale rollouts. Scripting and automation experience. Experience working in an agile focused delivery environment. Job ID: P70739 Pay Transparency Notice: The target annual salary for this position can More ❯