13 of 13 Permanent Service Desk Engineer Jobs in London

Senior Service Desk Engineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a Service Desk Engineer to serve as the first point of contact for IT support in our London, Kings Cross office. You … leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you're an ITIL-qualified Senior Service Desk Engineer and enjoy a fast-paced tech scale up, we'd love for you to get in touch! Location: Kings Cross … a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior Service Desk Engineer experience with 1st and 2nd line support. Background in fast-paced tech scale-ups or marketplace environments. Experience in high More ❯

Service Desk Engineer London £35,000 + Excellent Benefits Hybrid Role 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We re recruiting for a Service Desk Engineer to join a … up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage service desk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is … Required Previous experience in a similar IT support or service desk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days More ❯

Service Desk Engineer – London – £35,000 + Excellent Benefits Hybrid Role | 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We’re recruiting for a Service Desk Engineer to join a … up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage service desk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is … Required Previous experience in a similar IT support or service desk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days More ❯

out of hours support to for Business systems, Garages, Call Centre and Operational staff. Leadership: Lead the team in the absence of the Service Desk Manager Provide guidance and oversight to the team when required. Ensure members of the service desk team record accurately and maintain … records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Lead cross-team initiatives System Design and Implementation: Involvement in the design and architecture of IT systems and solutions. Lead the implementation of new technologies and upgrades. More ❯

out of hours support to for Business systems, Garages, Call Centre and Operational staff. Leadership: Lead the team in the absence of the Service Desk Manager Provide guidance and oversight to the team when required. Ensure members of the service desk team record accurately and maintain … records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Lead cross-team initiatives System Design and Implementation: Involvement in the design and architecture of IT systems and solutions. Lead the implementation of new technologies and upgrades. More ❯

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent … opportunity. The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player … who is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent … opportunity. The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player … who is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

The person appointed will be part of the Corporate Technology Team and will play a key role in the transition of the Service Desk within Shawbrook Bank. They will be a technically skilled individual providing support to all staff and associates across the business. This support will cover … hardware, software, mobile devices, and other technological tools and products. They will be responsible for delivering excellent customer service and ensuring a positive outcome with every resolution. As a senior team member, you will have responsibilities to ensure the smooth operation of the team, including mentorship and training of … but it is essential that the candidate has strong knowledge of IT Support and systems administration. Customer excellence is crucial, and 5-star customer service skills are key to success in this role. You will be part of the Service Excellence Team, which includes Service Desk More ❯

Job Description: As a 1st Line Service Desk Engineer, your primary responsibilities include responding to customer support inquiries, tickets, and change requests. We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal for someone new to the field. Requirements: Willingness More ❯

1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯

to a software development team. The ideal candidate should have some experience in the support sector, making this an excellent opportunity for a support engineer to advance within a dynamic and rewarding organisation. Your primary responsibilities will include providing full-time on-site IT support, working with senior team … producing activity reports. Walking customers through problem-solving processes. Following up with customers, providing feedback, and seeing problems through to resolution. Utilising excellent customer service skills to exceed customers' expectations. Ensuring proper recording, documentation, and closure of issues. Recommending procedural modifications or improvements. Preserving and growing your knowledge of … help desk procedures, products, and services. Continuously improving knowledge and understanding of technologies used by the technology team, and suggesting improvements. A strong focus on educating end users in best practices. Ideal candidate: Ideally 1 - 2 years of experience in a help desk support role. Technical background and More ❯

Job Description: Providing first-line help desk support. Troubleshooting and solving hardware & software issues. Dealing with employees of Efficio at all levels. If you are starting your career and are looking for an opportunity to learn and grow, this position is ideal for you. We offer a welcoming and … and organization skills. Ability to work in a team. Basic computer knowledge is a plus. Responsibilities: Assist in administrative and operational tasks. Provide customer service and manage correspondence. Organize and maintain updated documents. Participate in projects and provide general support. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and More ❯

ICS-digital, an international marketing agency including ICS-translate, also operates under the group. Job purpose: To provide a professional and proactive desktop support service to our business to business (B2B) customers and our own busy office environments including responsibilities for consumable management, mobile device and asset management, meeting … and tasks. Maintaining the Configuration Management Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best practice framework process. Key relationships: Internal Customers - Enterprise IT supports up to 500 desktop users and delivers IT … Windows 10, Mac OS, MS Office, Internet browsers (Chrome, IE, Firefox), Networking principles, Gmail and Google Apps. Excellent communication skills. Strong customer focus and service delivery. Work well as part of a busy team. Self-motivated and proactive to provide a quality service and support the business. Desirable More ❯