A leading healthcare regulator is seeking a ServiceDeskEngineer to join their Information Systems Operations team in London. SERVICEDESKENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a ServiceDeskEngineer to join their Information Systems Operations team in London. What you'll do … As a ServiceDeskEngineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting servicedesk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows … internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the ServiceDesk runs smoothly. You will also contribute ideas for continuous improvement within the More ❯
Lead ServiceDeskEngineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead ServiceDeskEngineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead ServiceDeskEngineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead ServiceDeskEngineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯
Lead ServiceDeskEngineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead ServiceDeskEngineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead ServiceDeskEngineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead ServiceDeskEngineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯
