13 of 13 Permanent Service Desk Manager Jobs in London

Service Desk Manager/Supervisor | 6 Month FTC | Chancery Lane | Hybrid Are you an experienced Service Desk leader who enjoys getting the best out of people, improving service performance and keeping a busy support operation running smoothly? We are recruiting for a Service Desk Manager/Supervisor to join a major international professional services organisation on an initial 6-month fixed-term contract . The position has arisen following significant organisational growth and will take ownership of the day-to-day Service Desk operation during a busy period ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company … benefits. VIQU has partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help! ROLE OVERVIEW … PURPOSE The Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination and contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination and contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service operation that acts as thecentral pointof coordination for reactive maintenance, planned maintenance, customer communications, engineer schedulingand service performance. Working closely with Operational Managers, Account Managers ...

looking for an IT Service Desk Manager to join Team OB in our Support Office. As an IT Service Desk Manager at OB, you will plan, coordinate and lead our IT Service Desk, ensuring our team members across the business receive timely … challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role ... An OB IT Service Desk Manager will: Manage the IT support team, helping technicians deliver quick, effective resolutions to issues logged via the SolarWinds Service ...

with unparalleled production facilities – working across the Film and Entertainment industries. With offices in London and LA, we offer a full agency cross-platform service that delivers on brief, on budget, and on schedule – our commitment, our passion, and our attention to detail can be seen on-screen … each and every job we do. About the Role We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‐to‐day operations of our internal IT support environment. The IT Service Desk Manager will ...

Role: Service Desk Manager Location: Mainly Remote with occasional on-site attendance required. Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply part of the Reply Group is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through … consultative approach, youre comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. About the Role We are seeking an experienced Service Desk Manager with 5+ years of hands-on leadership experience to oversee a mature support service environment. You will manage ...

London is seeking a Service Desk Manager to lead the Technical Services Service Desk across multiple client contracts. You will drive performance, coach leaders and ensure high-quality customer service, incident and work-order management, and KPI/SLA delivery. You'll build … high-performing, customer-focused culture, oversee scheduling, governance, and continuous improvement initiatives, and partner with Contract Support and Account Managers to guide service excellence. #J-18808-Ljbffr ...

Oliver Bonas Limited is seeking an IT Service Desk Manager to lead the Service Desk, coordinate IT support across stores and offices, and drive efficient rollouts for new store openings. You will oversee 365 administration, security protocols, and stakeholder communications, with a focus on continuous ...

seeking a Service Desk Manager to lead the Technical Services Service Desk in London. You will drive delivery excellence, coordinate reactive and planned maintenance, and be the primary escalation point for customers across multiple contracts. Ideal candidates will have experience managing KPI/SLA performance ...

Role: Service Desk Manager Location: Mainly Remote with occasional on-site attendance required. Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply part of the Reply Group is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through ...

Client] is seeking a Service Desk Manager to lead a busy two-location operation in a major international professional services organisation. This hybrid role combines people leadership with service-delivery governance, focused on maintaining strong performance across a growing support function. You will coach analysts, manage … rotas, oversee ticket queues and escalations, monitor SLAs and KPIs, and drive process improvements while maintaining high service standards in a changing environment. #J-18808-Ljbffr ...

Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With … 5+ years in leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...