2 of 2 Permanent Service Desk Support Jobs in London

Service Desk Support Engineer – UK Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business … with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO NaviSite Part of Accenture is looking for an experienced Service Desk engineer to join our expanding team in the UK. This role is a 24/7 role which is offered as a hybrid working role, with occasional More ❯

A prestigious private Wealth Management firm is looking to recruit a Service Desk Analyst to provide VIP and white-glove support to senior stakeholders and high-net-worth users. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role … in ensuring issues are resolved promptly, professionally, and with minimal disruption, especially when dealing with time-sensitive matters. Key Responsibilities: Provide VIP and white-glove support , ensuring an exceptional user experience for senior leaders and priority users. Manage and resolve incidents, service requests, and technical queries in a timely and professional manner. Troubleshoot issues with hardware, software, mobile … devices, printers, and network access Provide support for Microsoft 365 and Windows 11 Assist with user account management (Active Directory/365) Maintain a high level of customer service and confidentiality at all times Requirements: Prior experience in a law firm or professional services environment is highly desirable Strong working knowledge of Microsoft Windows 11 and Office More ❯