15 of 15 Permanent Service Desk Support Jobs in London

IT Service Desk Analyst | IT Support Analys

Location
Royal Borough of Kingston upon Thames, England, United Kingdom
Service Desk Analyst | IT Support Analyst Location | Surbiton Hours | Monday - Friday, onsite, 37.5 hours per week Job Type | Full time, permanent Salary | £28 - 35.000P.A. Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team. Training is provided on internal systems … tools and processes. If you’ve also worked in the following roles, our client would love to hear from you: IT Support Analyst, IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer. JOB OVERVIEW Our client is offering ...

IT Service Desk Technician — First-Contact Support (Hybrid)

Location
London Borough of Southwark, England, United Kingdom
Buckinghamshire Fire & Rescue Service is seeking an ICT Service Desk Technician to join the Service Desk team at Brigade Headquarters in Aylesbury. You will be the first point of contact for technical support, keeping ICT services running and communicating clearly with users. We welcome … applicants with a solid Windows, networking, and Microsoft 365 knowledge, and experience with service desks or ticketing systems. #J-18808-Ljbffr ...

IT Service Desk Support Engineer

Location
Greater London, England, United Kingdom
Opening from Hybrid Template - London (4 days per week). £30,000 - £40,000 a year The Team: The IT Service Operations provides essential support to users, managing equipment requests, troubleshooting devices, and delivering excellent service. Our small team of four Engineers covers Windows and Mac laptops, printers … solutions, and end‐points. A day in the life: Deliver brilliant, friendly and efficient IT support to Zopians — with a strong in‐person presence in the London office, as well as remote support. Take ownership of tickets while working closely with the wider team to ensure SLAs ...

Hybrid Service Desk & Support Analyst (Maternity Cover)

Location
Greater London, England, United Kingdom
Line Management Group Ltd is seeking a Digital Service & Support Analyst (Maternity Cover) in London. The role focuses on coordinating maintenance and support, using Freshservice to log, prioritise and progress service requests while aligning with contractual SLAs. You will maintain asset and service records, liaise … with engineers and third-party suppliers, and prepare client reports. A strong IT service background and client-facing skills are essential. #J-18808-Ljbffr ...

Onsite IT Support Analyst – Service Desk

Location
Royal Borough of Kingston upon Thames, England, United Kingdom
Skillframe Ltd in Surbiton is seeking an IT Service Desk Analyst to join an onsite team. The role blends remote and desk-side support within a small IT group, providing user assistance and incident handling. You will gain training on internal systems while contributing to compliance ...

IT Service Desk Apprentice — 1st Line Support (Birmingham)

Location
Greater London, England, United Kingdom
Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world … have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk ...

IT Support Lead - Apple & AI Service Desk Champion

Location
Greater London, England, United Kingdom
Beggars is seeking an experienced IT Support Lead to own IT support delivery across the business from our London office. You will lead the service desk, manage two IT engineers, and ensure onboarding, offboarding, device management, and user support meet high standards. You’ll work … with Apple devices, JAMF, and explore AI-driven improvements to service quality. You’ll be highly present with users, visit UK label offices every three weeks, and partner with stakeholders to modernise IT operations. #J-18808-Ljbffr ...

IT Support/ IT service Desk (1st Line)

Location
Greater London, England, United Kingdom
Title : 1st line IT Support Technician (Part time role) Mon, Tues and Weds - 8am-4pm or 4pm-midnight shifts - shifts are consistent for the week and won't differ each day,Shifts are known a month in advance as rota is created for the month Occasional ad hoc support … Contract rate: £27.82/hr or 223/day Inside IR35 Free Parking is provided Potential to increase to 5-day work week IT Support Technician First line/1st line IT client services and support Provide troubleshooting to system outages Respond swiftly and effectively to IT support ...

Service Desk Team Lead – First Line Support

Location
Sidcup, England, United Kingdom
Itrm in Sidcup is looking for a 1st Line Service Desk Team Leader to oversee the support team, ensure quick resolution of client tickets in accordance with Service Level Agreements (SLAs), and maintain high standards of customer service. The role demands a clear communicator with strong ...

London IT Service Desk Lead — VIP & AV/VC Support

Location
Greater London, England, United Kingdom
Partners Group in London is seeking a Senior IT Service Desk Analyst to deliver premium on-site support for employees, visitors and external partners, ensuring a seamless workplace technology experience. You will own local onboarding, provide high-touch support to senior management and VIP users, manage ...

IT Service Desk Lead — 24/7 Global Support

Location
City Of London, England, United Kingdom
Bloomberg in London is seeking a Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistently high-quality employee experience. You’ll combine strong people leadership with technical and operational expertise ...

Service Desk Engineer - 1st to 3rd Line Support

Location
Hounslow, England, United Kingdom
established IT Managed Services Provider in England is seeking a Service Desk Engineer. In this dynamic team, you will expand your technical skills while providing 1st, 2nd, and 3rd line support. Your responsibilities include managing support incidents, timely resolution of calls, and maintaining customer communication. Ideal candidates ...

Service Desk Analyst - IT Support & Incident Resolution

Location
Greater London, England, United Kingdom
Betway Group is seeking a dedicated IT Support professional in London to provide first-line IT support and resolve user issues across phone, email, and chat channels. You will log incidents, manage lifecycle, and escalate complex problems to higher-level teams as needed. You will maintain IT systems … perform routine checks, assist with software installations, and ensure compliance with IT policies while delivering excellent customer service to users. #J-18808-Ljbffr ...

IT Support Engineer - Fintech Service Desk Pro

Location
Greater London, England, United Kingdom
RTGS.global is a fintech scale-up delivering a market-leading Financial Market Infrastructure. The IT Support Engineer will run day-to-day IT service delivery for staff and external users, manage laptops, accounts and SaaS tools, and follow defined runbooks to resolve issues. This hands-on role requires … problem-solving, organisation and a service-oriented mindset as part of a two-role IT function with a Senior IT Service Delivery Manager. #J-18808-Ljbffr ...

Service Desk Engineer — Growth, Windows & Cloud Support

Location
Greater London, England, United Kingdom
Barnes Associates Limited in London seeks an IT helpdesk specialist to join our ICT and cybersecurity provider. You will perform 1st and 2nd line support, assist customers as their escalation point, and coordinate across projects and maintenance contracts to meet requirements. The role includes hands-on PC and mobile … support, queue management, and delivering high-quality customer service. Salary is £39,000 basic per annum with travel expensed and private medical insurance. #J-18808-Ljbffr ...