1 to 25 of 85 Permanent Service Manager Jobs in London

Job Description Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title:Deputy Service Manager Location:Aspinden Care … take part in our on call out of hours rota for managers. About the role This is a great internal opportunity for a Deputy Service Manager to be based in Aspinden Care Home. You will support the team to provide exceptional care and support to up to … residents who have multiple complex needs including long term alcohol addiction. The service is a CQC registered care home, offering residents the chance to gain stability in their lives and improve their physical health and mental well-being. You will provide direct leadership and line management to the team More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Operations Manager - Service Delivery Located: Central London Package: Competitive salary, car allowance, bonus, plus additional benefits (Ricoh operate a vibrant working policy giving you … own and drive the strategic development and implementation of scalable and cost-effective Managed Services annuity based services. Key Responsibilities: Setting Customer specific Managed Service strategy by understanding and aligning both the Customers strategic business objectives with Ricoh’s strategic direction. Creating a strategic plan around development of annuity … service opportunities by bringing both strategies together, creating win-win opportunities which deliver business growth within the account and contribute to overall Service-led growth for Ricoh Provide leadership and direction to ITS Managed Service onsite Service Delivery Managers and Operational Managers by the use of More ❯

Service Delivery Manager ITMS Are you a proactive, client-focused IT professional with a strong background in service delivery? We are recruiting for an experienced Service Delivery Manager to lead IT support operations and ensure exceptional service performance for a busy, multi … site IT environment. This is a high-impact role where youll be responsible for overseeing the quality of service delivered to a core group of key business customers, leading both local and offshore teams, and driving performance against service KPIs. The Role Youll take charge of managing IT … service delivery end-to-end from 1st and 2nd line support to incident resolution and client reporting. Youll be the go-to escalation point for service issues, deliver monthly service reports to clients, and help identify opportunities to improve and expand services. Key Responsibilities Ensure high-quality More ❯

Technical Service Manager page is loaded Technical Service Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ427816 JLL empowers you to shape a brighter way . Our people at JLL and JLL … and compliance standards; report to the General Manager on all relevant matters and action as appropriate. • Meet monthly with the appointed MEP service partner to review and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and active projects. • Act as the building engineering 'expert … to include out of hours services for occupier events and special projects. • Foster and develop a One Team relationship between the management team, MEP service partners and all other stakeholders to create a seamless and unified customer experience. • Qualifications: • Preferably professionally registered (IEng or CEng) or working towards this More ❯

Platform Service Manager Permanent London Salary circa £40 ,000 Sterling Williams are working alongside a great Asset Management firm who are seeking a Platform Service Manager to join the team to provide office based front line telephone servicing and support to their platform clients. … direct telephone and email contact with financial planners, paraplanners and wealth managers (intermediaries). The role is about developing strong relationships built on outstanding service for all and any queries that our clients and their client dealings with the platform. The role holder will work closely with the Regional … Platform Relationship Managers and Operations team to provide excellent customer service to our intermediary practices. Responsibilities of the position: Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensuring all calls are answered in a timely manner and dealt with More ❯

Job Description We're looking for a Regional Service Manager to lead and support a high performing field-based engineering team for a globally respected brand known for quality, innovation, and customer commitment. This is a key role in delivering operational excellence, driving team performance, and ensuring … customers receive a world-class service across industrial and municipal cleaning equipment The Role of Regional Service Manager You'll be responsible for the day to day leadership and development of a regional team of Service Engineers, working closely with internal teams and customers to … deliver service excellence. While a strong technical background is essential, this is a leadership and operations-focused role ideal for someone with field service experience ready to step up or already managing a regional team. Location Requirements To ensure efficient team coverage, candidates must be based within the More ❯

Platform Service Manager Permanent London Salary circa £40 ,000 Sterling Williams are working alongside a great Asset Management firm who are seeking a Platform Service Manager to join the team to provide office based front line telephone servicing and support to their platform clients More ❯

ITSM Service Manager - Applications - Financial Services Reference ID: 8724 Salary: Between £85,000 and £100,000 plus bonus and benefits Role Overview An exciting opportunity for an ITSM Service Manager at a reputable financial services institution located in the City. This role is application … dedicated ITSM function Focus on applications rather than infrastructure About Kite Human Capital We are committed to working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, thrive on challenges, and seek rewarding assignments, we would love to assist you in … and placing client value at the core of our decisions. Awards & Recognition 2023 - Winner 'Most Innovative Recruitment Agency' 2023 - Winner 'Best Banking/Professional Service' 2018 - Winner 'Best Client Service' 2017 - Winner 'Agency of The Year' 2017 - Winner 'Banking & Financial Services Agency' 2016 - Winner 'Banking & Financial Services Agency More ❯

Role - Service Delivery Manager Location - Fully Remote Salary - £50,000 About the Role My client is seeking a highly experienced and proactive Service Delivery Manager to lead the delivery of exceptional service to their clients. This role is crucial for someone with a … strong and demonstrable background in service management within an e-commerce environment. Essential e-commerce experience is a prerequisite for this role. A deep understanding of the e-commerce landscape is vital. Furthermore, strong Shopify expertise is highly desirable. The successful candidate will take ownership of ensuring services are … high standard, while cultivating strong client relationships. You'll collaborate closely with internal teams, manage escalations efficiently, and be a key driver in continuous service improvement. Responsibilities: Manage service delivery & SLAs. Build strong client relationships. Monitor service performance. Lead incident resolution. Drive continuous improvement. Skills: E-commerce More ❯

Technical Production Service Delivery Manager (London, UK) We are seeking a full time Technical Production Service Delivery Manager to work onsite at our clients offices in London. Using your skills and experience working within a Managed Service environment you will help deliver success … that you oversee. You will develop and enable your direct reports across EMEA, to in turn develop and enable their own teams to deliver service excellence, playing a significant role in reporting this success through the creation and delivery of regular service review presentations. Being a point of … contact for client Service Owners will be a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range More ❯

Technical Service Delivery Manager - AWS The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and … will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation More ❯

Print Service Manager Central London - on site Competitive rate inside IR35 6 months initially (likely extension) A global IT managed service provider is looking for a highly organized and proactive Print Service Manager to lead their end client’s International & Print Service … risk mitigation efforts for audits, compliance, outsourcing, and ESO reviews. Provide operational support for international print services, resolving escalations in a timely manner. Handle service requests for printer relocations, updates, remediations, and coordinate with real estate teams. Maintain accurate asset management records for all printers throughout their lifecycle. Develop … dashboards and reporting tools to track print usage and service performance. Drive the transition out of legacy platforms such as Paragon, engaging with application owners to ensure a smooth shift. Design and execute a migration strategy for RedTitan to a cloud-based environment. Key Skills and Experience: Proven experience More ❯

Role: Service Transition Manager Responsibilities: Senior role, leading the final phase of service transition. Knowledge/experience of service monitoring, service catalogue, and service provisioning. ITIL qualified an advantage but knowledge essential. Strong stakeholder management and communication. Resilient. Experience and/or knowledge More ❯

just work for our customers; we work with them, closely understanding their unique needs and challenges. Our commitment is to be more than a service provider; we strive to be a trusted partner, guiding our customers through the ever-changing digital landscape and helping them achieve their business goals. … Your Impact As an Account Service Manager at Deliverect, you will be responsible for managing customer relationships, ensuring service delivery excellence, and driving customer satisfaction. Serving as the primary operational contact, you will work closely with customers to understand their needs, resolve service-related issues … and optimize their experience with Deliverect's products. A Typical Day Reviewing key customer accounts, ensuring service delivery aligns with SLAs and customer expectations. Proactively engaging with customers to understand their current challenges, providing consultative solutions and technical insights. Monitoring performance metrics such as NPS, retention, and service More ❯

expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced Service Delivery Manager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service … obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements and influence supplier performance. This is a pivotal role in making sure our outsourced partners deliver the dependable, scalable technology our teams need More ❯

what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. … helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Service Delivery … first approach. We are growing rapidly and expanding our services across 17 European countries. As part of our journey, we're looking for a Service Delivery Manager (SDM) to help us deliver seamless market rollouts and drive operational excellence. In this role, you'll get to: Lead More ❯

Please visit our careers site to find out more about working at Ki Job Details: Service Operations Manager- Technology Full details of the job. Vacancy Name: Service Operations Manager- Technology Employment Type: Permanent Location: London Role Details Who are we? Look at the latest … more excellent minds to challenge the status-quo and help it reach new horizons. What you will be working on We are seeking a Service Operations Manager to oversee the management and support of a diverse range of applications within Ki. In this role, you will maintain … our technology solutions for mid and back-office teams, whilst driving efficiency and excellence in service delivery. You will be responsible for working with the Transformation Programme to ensure a smooth transition of services into production. You will ensure that all systems under your ownership meet best practices, audit More ❯

Enterprise Service Manager, AWS UKI - Professional Services Job ID: AWS EMEA SARL (UK Branch) Would you like a career that gives you opportunities to help customers architect and implement their workloads onto AWS? Do you like to shape, sell, and work on a variety of projects, leading … customer and partner teams to achieve AWS best practices? The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) who are experienced Technology Consulting leaders to manage the sell and deliver relationship with one or more of our commercial enterprise organizations, develop a long-term … base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. Diverse Experiences AWS values diverse experiences. Even if you More ❯

Service Transition Manager – Bath (Hybrid) – £67,000 + Benefits If you've led Service Transition workstreams across complex environments and enjoy shaping what "ready for BAU" really looks like, this one's for you. A global organisation is embarking on a large-scale change programme and … needs someone who can take ownership of all things Early Life Support and Service Transition. You'll be working closely with delivery partners and internal teams to make sure new services land smoothly, support teams are equipped, and the business gets what it needs without disruption. This isn't … planning ahead, building structure, and making sure there's a clear and confident path from project to operations. What you'll be doing: Leading Service Transition planning across a major business-wide programme. Defining entry/exit criteria and making sure they're met. Ensuring support teams are trained More ❯

Service Delivery Manager Maintenance Engineering Location: London (Hybrid Working) Type: Permanent | Full-Time Salary: £54,172 £63,752 per annum The Opportunity Are you an experienced facilities or maintenance professional with a passion for service excellence, innovation, and leadership? An exciting opportunity has arisen for a … Service Delivery Manager to join a leading estate operations team responsible for a significant and complex property portfolio in the heart of London. This pivotal role ensures the smooth and effective delivery of maintenance services, leading performance-driven strategies across helpdesk operations, service provider coordination, and … internal communications. Key Responsibilities Manage and coordinate reporting systems and business data to support efficient service delivery across Maintenance Operations. Act as the central point for internal and external communications, ensuring consistency and clarity of messaging. Maximise the effectiveness of service providers through structured coordination and performance monitoring. More ❯

Job Description Responsive Repairs Service Manager Based in Feltham Permanent £60,000 - £65,000 40 Hour week About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public … service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community... ... More ❯

Job Description We're looking for a Regional Service Manager to lead and support a high performing field-based engineering team for a globally respected brand known for quality, innovation, and customer commitment. This is a key role in delivering operational excellence, driving team performance, and ensuring … customers receive a world-class service across industrial and municipal cleaning equipment The Role of Regi... ... More ❯

a job. View more categories View less categories Sector Sales and Business Development Role Manager Contract Type Permanent Hours Full Time The Service Delivery Manager role reports to the Regional Service Delivery Manager (RSDM) and leads on the delivery of volume, quality … customer service and colleague related measures. They will lead a team of Functional Assessors and Site Coordinators to deliver the PIP benefit. The role will coach, mentor and provide leadership to Functional Assessors and Site Coordinators within a designated team/location, developing and implementing plans to drive improved … management responsibilities. Responsibilities: Provide visible leadership and direction to the team/site, to enable the effective delivery of volume, people, quality and customer service-related measures within those teams/sites. Coach, mentor and lead a team of Functional Assessors and Site Coordinators with action planning and development More ❯

Job Description Single Homeless Project hasan opportunity for a Service Manager to join our experienced and committed teams based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £39,328.93 and rising incrementally More ❯

Job Description Open to part-time, job-share, and flexible working Contract type: Permanent Responsible to: Head of Core Service Responsible for: Volunteers Paid staff Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period About … of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System. While we’re proud … improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building. Why we need you We’re recruiting a Service Manager for our Financial Resili... More ❯