22 of 22 Permanent Service Manager Jobs in London

MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO £75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIRED … looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements. ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role … where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart ...

Oracle Service Delivery Manager(DV Cleared)-UK (Remote/Hybrid) London, United Kingdom | Posted on 24/07/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private … commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (DV Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : DV Cleared ...

Service Desk Manager London - £53,000 We are currently working with a well-known organisation in central London that is actively recruiting for a Service Desk Manager to join them on a permanent basis. This is a vital role that will drive maturity … cultural shift, working closely with key stakeholders across the organisation. The role will be responsible for ensuring the Service Desk function provides excellent customer service across the userbase in a mixed Windows and Mac OS environment. This is a hybrid role with four days per week on-site. ...

Role: Service Delivery Manager Location: Remote (UK) Salary: £50,000 Industry: Technology Group We're a fast-growing group built by acquiring some of the UK's best regional IT managed service providers. As we bring more businesses into the group, we need one person … make sure every client gets the same reliable, proactive service, whichever business they first joined. This is a build role, not a maintenance one. There's currently no single, group-wide way of running service delivery, no shared service review format, no common escalation route, no group ...

looking for the right role for you? Then look no further Service Delivery Manager Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager at FCC Environment, you will … responsible for the day-to-day management of waste and recycling collection services, ensuring safe, efficient, and high-quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy is for a full-time ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

Service Desk Manager London - £53,000 We are currently working with a well-known organisation in central London that is actively recruiting for a Service Desk Manager to join them on a permanent basis. This is a vital role that will drive maturity ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced … Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services ...

complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will use customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide … involved in national and regional projects as a transfusion specialist and advocate for hospitals and their patients. You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any NHSBT centre nationally ...

Role Overview In this role, you’ll lead how Nest understands and improves the quality of service delivered to millions of members through our outsourced operations. You’ll sit at the heart of how we assure customer outcomes – combining insight from quality reviews, customer feedback, complaints and operational data … performance, identify where things are going wrong, and drive meaningful improvement. This includes leading deep-dive reviews into customer journeys, shaping how we measure service quality, and ensuring that actions taken genuinely improve outcomes for members.You’ll play a key role in major change and product releases, providing assurance ...

Overview Online Services Manager - London (Contract) Are you an experienced Online Services Manager seeking an exciting contract opportunity in London? We are looking for a highly motivated and skilled Online Services Manager to join our dynamic team for an initial 3-month contract. This … senior management on online service performance. Lead on customer feedback initiatives and implement necessary changes. Qualifications Proven experience as an Online Services Manager or similar role. Strong knowledge of online platforms, including telehandler operations and substance misuse management (skills can be related or transferable). Excellent leadership ...

Senior Research and Information Services Manager - Law - London A extremely reputable international law firm that is based in London has a new requirement for a Senior Information Services and Research Manager. This role will be joining an award winning Knowledge function and will head up a small team … ideally, but not essentially, have some exposure to the US market. The primary objectives and responsibilities in this Senior Research and Information Services Manager role include, but are not to be limited to: Leading a small team of information services professionals that are extremely capable and longstanding within ...

strategy to improve productivity, increase revenue, and enhance client satisfaction. Deliver work effectively within agreed timeframes for all accounts. Establish systematic and consistent service delivery for all charity clients. Maximise repeat business opportunities through regular client meetings and proactive communication. Attend client meetings individually and with colleagues to position … optimised account structure. Work with fellow managers and directors to achieve account management objectives. Help generate innovative approaches to improve account management and client service delivery. Support the onboarding of new clients with accurate data processing. Foster a culture of continuous learning and development within the team. ...

Client Services Manager Central London - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation of its flagship London office. This is a varied, office-based ...

Client Services Manager Modern Central London Office (advertised under Croydon to maximise local reach) - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation ...

engagements that drive measurable customer outcomes. You will partner closely with customers to understand their goals, challenges, and operating environments, then design and position service solutions that maximize the value of the Harness platform. From discovery and solution development to proposal creation and engagement planning, you will serve … critical enabler of customer success. Lead scoping sessions, discovery workshops, and solution discussions to identify and recommend the appropriate mix of packaged and custom service offerings that accelerate onboarding, adoption, and business value realization. Develop and present professional services proposals, solution recommendations, pricing, and Statements of Work (SOWs) that ...

Docklands based Data Centre Technical Manager A global DC organisation requires a Technical Manager to take the helm of a major DC in the Docklands area. Ideally you will have mission critical facilities experience and relevant M&E quals … which are essential for this post . Working closely with the Engineering team the Technical Manager role will be assisting Technical Services Manager for all day-to- click apply for full job details ...

Title: Technical Services & Compliance Manager - Data Centre - Docklands, London - Up to £80,000 + £5,100 Car Allowance We're recruiting for an experienced Technical Services & Compliance Manager to lead engineering operations on a mission-critical data centre site in Docklands, London. This is a site … based, Monday-Friday day role reporting into the Account Manager, ideal for a senior engineer ready to step fully into a management-level position - or an existing manager looking for a stronger package and a genuinely critical, high-uptime environment. What's on offer ...

DevOps & Automation Platform Services Manager Job reference: UK003318 Location: London Business area: IS & Change Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment … service that feels different, we’re focused on making insurance simpler, faster, and more responsive. Shape the future: We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking ...

Client Services Manager Central London - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation of its flagship London office. This is a varied, office-based ...

Junior Client Services Manager - Digital Media - £30,000-£ days in London 1 day WFH The Company My client is a fast-growing digital media business delivering data-driven advertising solutions across multiple channels. They work with well-known brands to run high-quality campaigns, supported by strong analytics ...