1 to 25 of 28 Permanent Service Manager Jobs in London

Service Manager (Access Control/Security Systems) Harlow £55,000 - £65,000 + Commission Scheme + Company Car + Teck Package Are you a Service Manager or similar from an Access Control/Security System background, looking for a position at a well-established … Security System, Access Control and Fire solution company currently experiencing a period of massive growth and as a result looking to employ a Service Manager to their skillful and renowned team? Do you want to work in a role that gives exposure to a broad variety ...

Service Manager (Security Systems/Engineer off the Tools) Harlow £55,000 - £65,000 + Commission Scheme + Company Car + Teck Package Are you a Service Manager or similar from an Access Control/Security System background, or an Engineer looking … established Security System, Access Control and Fire solution company currently experiencing a period of massive growth and as a result looking to employ a Service Manager to their skillful and renowned team? Do you want to work in a role that gives exposure to a broad variety ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting … delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). Youll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. IT Service Manager - Secure Cloud Services (DV Security Clearance) Position Description At CGI, you will play a key role in shaping and managing … service delivery that supports mission-critical systems across the Space, Defence and Intelligence sector. As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high-quality service outcomes. Working with clients, partners and technical teams ...

committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role/Position Overview IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to FT employees. … ITSM Service Manager focuses on removing friction, reducing waste and improving reliability by fixing the underlying service management processes that creates unnecessary demand and slows teams down in delivering a great service across the FT. The role exists to make services easier to run, easier ...

Service Desk Manager London (hybrid working) £70,000 PA A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote … site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities * Lead and manage the Service Desk and Field Support teams, driving performance, development ...

leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their … European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience ...

Service Manager - Heat Networks We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing ...

Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL … analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder communication throughout transition Oversee change, release, testing, and deployment activities Deliver ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery … Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery … Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio ...

Service Delivery Manager Hybrid Working (2 days a week in the office) Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting ...

Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

Senior Service Delivery Manager – Own the client. Shape the service. Raise the standard £60,000 - £85,000 | London (Hybrid) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients … will suit you. What’s in it for you? Salary : £60,000 - £85,000 Location : London (hybrid working + client site visits) Scope : Own service delivery for major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression ...

back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Braze, Inc is seeking an IT Service Desk Manager to play a crucial role in managing the day-to-day operations of our EMEA IT service desk team. … This role oversees the support of our remote employees as well as our offices throughout EMEA. This role’s primary responsibilities ensure service desk targets are met, and team processes are documented and accurate. You will improve upon current operational inefficiency by collecting data via KPIs and reporting ...

Important High Level Summary Notes For this role, you must be able to demonstrate: End-to-end ownership of enterprise data applications Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting … progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed ...

partner driven technology ecosystem. They support organisations in strengthening their security posture through a blend of AI-augmented defence, expert analysts, and proactive service delivery, all within a collaborative and people first culture. The Role Due to continued organic growth, they are looking for an experienced Service Delivery … Manager (SDM) to join their established operational team. You'll play a key role in ensuring exceptional service performance across client accounts, acting as the main point of contact between customers and internal technical teams, and driving continuous improvement across service delivery. This is a great ...

largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including … unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf ...

profile. For this role, you must be able to demonstrate: End-to-end ownership of enterprise platform services (not projects or products) Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting … progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed ...

Global Financial Services Firm is hiring for a Technical Client Implementation Analyst/Specialist with strong analytical, in-depth Derivatives/Margining experience and knowledge and client services skills to be based in their London ...

partner driven technology ecosystem. They support organisations in strengthening their security posture through a blend of AI-augmented defence, expert analysts, and proactive service delivery, all within a collabora click apply for full job details ...

platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What we are looking for This is a newly created, critical, Service Assurance role covering both Product and Projects. The role ensures that Products and Projects are fit for Production and all preparatory work has been … executive management Conduct detailed SME reviews of products and projects Recommend and support adjustments to Project structure or approach when required Manage the Service Assurance process efficiently and on schedule Maintain scorecards for assessed activities Escalate risks when necessary · Deliver monthly status reporting Issue situational Red Notices to highlight ...

responding to data incidents. Provide line management for one direct report, including performance management, support, and development. Produce accurate and timely reporting on service performance, risks, and budgets for senior leadership. Build strong and trusted relationships with internal stakeholders and external providers. Ensure robust governance arrangements are in place … experience in shared services and/or contract management, ideally within a public sector or regulated environment. Proven experience managing contracts and suppliers, including service performance and issue resolution. Experience working with IT or digital service contracts in a client-side or oversight capacity. Exposure to data protection ...

Managed Services Business Operations Manager MSP, Managed Services, Procurement, Licensing, Renewals, Quotations, Vendor Management. My client is a small but well respected and established IT Managed Services provider based in London. This is a small but very friendly company that is ran with a real common sense approach. … They have an immediate requirement for a IT Managed Services Business Operations Manager. As Business Operations Manager you will be responsible for commercial operations, licensing and renewals, quoting and procurement,supplier management, internal systems accuracy, and operational process improvement. It exists toensure my clients business is well organised ...