Service Manager Jobs in London

Services Manager
England > London

The median Services Manager salary in London is £70,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 321 273 428
Rank change year-on-year -48 +155 +126
Permanent jobs requiring a Service Manager 82 269 203
As % of all permanent jobs advertised in London 0.63% 1.14% 0.59%
As % of the Job Titles category 0.70% 1.21% 0.62%
Number of salaries quoted 56 158 174
10th Percentile £51,250 £45,018 £46,250
25th Percentile £56,250 £52,500 £57,500
Median annual salary (50th Percentile) £70,000 £66,500 £68,750
Median % change year-on-year +5.26% -3.27% +5.77%
75th Percentile £81,250 £79,750 £85,938
90th Percentile £102,500 £88,250 £95,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% +8.60%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,673 22,210 32,647
% of permanent jobs with a recognized job title 90.29% 94.15% 95.12%
Number of salaries quoted 7,263 16,626 24,091
10th Percentile £41,250 £37,500 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Service Manager
Job Vacancy Trend in London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

Salary distribution for jobs citing Service Manager in London over the 6 months to 14 May 2025.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -15 14 £70,000 -7.89% 8
West London +8 4 - - 3
South London -26 1 - - 2
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 14 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Manager in the job title.

1 52 (63.41%) ITIL
2 45 (54.88%) Service Delivery
3 32 (39.02%) Service Management
4 29 (35.37%) Social Skills
5 27 (32.93%) Finance
6 26 (31.71%) ITSM
7 22 (26.83%) Continuous Improvement
8 21 (25.61%) Microsoft
9 16 (19.51%) SLA
10 15 (18.29%) ServiceNow
11 14 (17.07%) Stakeholder Management
12 13 (15.85%) Azure
12 13 (15.85%) Problem-Solving
13 12 (14.63%) Roadmaps
13 12 (14.63%) Microsoft 365
13 12 (14.63%) Risk Management
14 11 (13.41%) Project Management
14 11 (13.41%) Active Directory
14 11 (13.41%) ITIL Certification
14 11 (13.41%) Analytical Skills
14 11 (13.41%) Customer Service
15 10 (12.20%) Stakeholder Engagement
15 10 (12.20%) CMDB
16 9 (10.98%) Agile
16 9 (10.98%) Law
16 9 (10.98%) Line Management
17 7 (8.54%) Service Design
17 7 (8.54%) Cybersecurity
17 7 (8.54%) Inclusion and Diversity
17 7 (8.54%) Strategic Thinking

Service Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.66%) SharePoint
2 1 (1.22%) Microsoft Exchange
Applications
1 4 (4.88%) Microsoft Office
Business Applications
1 1 (1.22%) Shopify
Cloud Services
1 13 (15.85%) Azure
2 12 (14.63%) Microsoft 365
3 4 (4.88%) SaaS
4 2 (2.44%) AWS
4 2 (2.44%) Azure DevOps
4 2 (2.44%) Power Platform
5 1 (1.22%) BlazeMeter
5 1 (1.22%) Dynamics 365
5 1 (1.22%) Entra ID
5 1 (1.22%) GCP
Communications & Networking
1 6 (7.32%) LAN
1 6 (7.32%) WAN
2 1 (1.22%) Firewall
2 1 (1.22%) Network Security
2 1 (1.22%) SD-WAN
2 1 (1.22%) TCP/IP
2 1 (1.22%) VPN
2 1 (1.22%) Wireless
Database & Business Intelligence
1 2 (2.44%) Power BI
2 1 (1.22%) SQL Server
Development Applications
1 5 (6.10%) JIRA
2 2 (2.44%) Eclipse
3 1 (1.22%) Postman
General
1 29 (35.37%) Social Skills
2 27 (32.93%) Finance
3 11 (13.41%) Analytical Skills
4 9 (10.98%) Law
5 7 (8.54%) Inclusion and Diversity
6 5 (6.10%) Legal
7 4 (4.88%) Games
8 3 (3.66%) Banking
8 3 (3.66%) Fire and Rescue
8 3 (3.66%) Marketing
8 3 (3.66%) Police
8 3 (3.66%) Telecoms
9 2 (2.44%) Organisational Skills
9 2 (2.44%) Presentation Skills
10 1 (1.22%) Automotive
10 1 (1.22%) Aviation
10 1 (1.22%) Billing
10 1 (1.22%) Influencing Skills
10 1 (1.22%) Public Sector
10 1 (1.22%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.88%) SOAP
2 2 (2.44%) Middleware
3 1 (1.22%) .NET
3 1 (1.22%) Blazor
Miscellaneous
1 10 (12.20%) CMDB
2 7 (8.54%) Management Information System
3 4 (4.88%) Data Centre
4 3 (3.66%) Enterprise Software
4 3 (3.66%) Foreign Exchange (FX)
4 3 (3.66%) Private Cloud
5 2 (2.44%) Cyber Defence
5 2 (2.44%) iPhone
5 2 (2.44%) Mobile Games
5 2 (2.44%) NHS
5 2 (2.44%) Onboarding
6 1 (1.22%) Driving Licence
6 1 (1.22%) Product Ownership
6 1 (1.22%) Virtual Team
Operating Systems
1 6 (7.32%) Windows
2 4 (4.88%) Linux
2 4 (4.88%) Windows 10
3 1 (1.22%) Windows Server
Processes & Methodologies
1 52 (63.41%) ITIL
2 45 (54.88%) Service Delivery
3 32 (39.02%) Service Management
4 26 (31.71%) ITSM
5 22 (26.83%) Continuous Improvement
6 14 (17.07%) Stakeholder Management
7 13 (15.85%) Problem-Solving
8 12 (14.63%) Risk Management
8 12 (14.63%) Roadmaps
9 11 (13.41%) Customer Service
9 11 (13.41%) Project Management
10 10 (12.20%) Stakeholder Engagement
11 9 (10.98%) Agile
11 9 (10.98%) Line Management
12 7 (8.54%) Asset Management
12 7 (8.54%) Cybersecurity
12 7 (8.54%) Data Modelling
12 7 (8.54%) Incident Management
12 7 (8.54%) Service Design
12 7 (8.54%) Strategic Thinking
Programming Languages
1 4 (4.88%) SQL
Qualifications
1 11 (13.41%) ITIL Certification
2 5 (6.10%) ITIL Foundation Certificate
3 4 (4.88%) Azure Certification
3 4 (4.88%) Degree
3 4 (4.88%) Security Cleared
4 2 (2.44%) CCSAS
4 2 (2.44%) CISSP
4 2 (2.44%) CREST Certified
4 2 (2.44%) DV Cleared
4 2 (2.44%) SC Cleared
5 1 (1.22%) CCNP
5 1 (1.22%) Cisco Certification
5 1 (1.22%) ISEB
5 1 (1.22%) ISTQB Advanced Certification
5 1 (1.22%) ISTQB Foundation Certification
5 1 (1.22%) Master's Degree
5 1 (1.22%) Microsoft Certification
5 1 (1.22%) Network+ Certification
5 1 (1.22%) PMI Certification
5 1 (1.22%) PMP
Quality Assurance & Compliance
1 16 (19.51%) SLA
2 7 (8.54%) QA
3 4 (4.88%) Accessibility
4 2 (2.44%) Actionable Recommendations
4 2 (2.44%) GDPR
4 2 (2.44%) ISO/IEC 17025
4 2 (2.44%) ISO/IEC 27001
4 2 (2.44%) NCSC
5 1 (1.22%) Data Quality
5 1 (1.22%) PMO
System Software
1 11 (13.41%) Active Directory
Systems Management
1 6 (7.32%) Microsoft Intune
2 3 (3.66%) Terraform
3 2 (2.44%) SCCM
Vendors
1 21 (25.61%) Microsoft
2 15 (18.29%) ServiceNow
3 3 (3.66%) Sun
4 2 (2.44%) Apple
4 2 (2.44%) Intapp
5 1 (1.22%) Cisco
5 1 (1.22%) Google
5 1 (1.22%) Guidewire
5 1 (1.22%) Palo Alto
5 1 (1.22%) Salesforce
5 1 (1.22%) Sitecore
5 1 (1.22%) Snow