26 to 50 of 50 Permanent Support Analyst Jobs in London

La Fosse are currently working with a globally recognised brand who are looking to hire an IT Support Analyst to join their team. You’ll land a customer focused role, in a modern environment utilising ServiceNow and other industry leading tools (AI/Automation/Chatbots). Salary … and the ability to consistently hit targets. You’ll gain exposure to the wider ITSM and have clear opportunities to progress your skillset and support the ITSM project team. Knowledge, Skills and Experience Required: At least 3 years in a Technology Support role with capability of 2nd-line … support. Strong skills in basic network troubleshooting to understand users’ issues and steps that need to be taken. Microsoft 365 administration and user support Hardware support and troubleshooting Familiarity with ITSM tools Ideally ITIL foundation (v3 or v4) Experience using ServiceNow (nice to have) Sound interesting? Please do more »

IT Support Analyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will be providing … first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting Configuring and deployment more »

various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application Support Analyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to … provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems … To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken more »

a bespoke service and want to take that next step in your career? Recruit UK are working on a unique opportunity for a Business Support Analyst to join a successful and award winning Investment Management firm. This role will see you working within the business support function … of the firm, offering monitoring control and business support to the Investment Manager and administrators. You will also work closely with Subject matter experts to improve procedures, as well as delivering any changes back to the business. Overall, this role will give you great opportunity to develop your experience … within Investment Management, and give you lots of changes to progress! Duties will include but not limited to: End to end support for the front office Investment Management team Support in improving procedures and providing MI’s Assist in monitoring & control of propositions and business risks Work alongside more »

obvious, unseasoned (or over seasoned) creative pros. But above all - passionate makers and culture shakers. The PITCH. Vaynermedia EMEA is looking for an IT Support Analyst to join our growing IT Team. You will be assisting the Regional IT Lead with the day-to-day technology needs of … full-service digital agency in our brand new EMEA HQ, based in Farringdon. In this role, you will be assisting with the deployment and support of Apple Mac hardware (and a few PCs) mainly across EMEA, with helpdesk support to the global organization of over 1000+ users. We … We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Experience with IT technical support or similar customer service experience; Mac focus is required Experience with AV Setup and live events is preferred Confidence with supporting executive level members more »

Ultra Low Latency Trading company - Application Support Analyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »

Rossera is a rapidly growing technology company specialising in Oracle Cloud. We have an exciting and challenging opportunity for an experienced support analyst to progress their career within the Oracle Cloud ecosystem. Embedded within our support centre of excellence, you will work with clients, supporting, maintaining and … of Public and Private sector clients, you will be exposed to a multitude of Oracle technologies at the application and infrastructure level. We will support and train you to increase your skills base across the Rossera and Oracle technology landscape to allow you to be productive and progress. Responsibilities more »

A fantastic opportunity has arisen for a IT Support Analyst to join a leading Investment Manager on a permanent basis. The ideal candidate will come from an investment banking or asset management background. Key Skills: 1st/2nd line support Windows Market Data Up to £50K on more »

Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data … liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating … tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the more »

Finance Systems Analyst - £70k - London/Hybrid A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis. Provide high quality and expert financial systems support to our global user community Manage 3E support calls … management system (or similar) is necessary. Willingness to learn new systems and underlying technologies (e.g. SQL and reporting concepts) to problem solve. Finance Systems Analyst - £70k - London/Hybrid more »

Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a … smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, e.g., Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc. more »

Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »

Senior Desktop Support Engineer - Energy Trader - London Our client is a major energy trader based in London, this role is office based. Responsibilities: • Provide 1st, 2nd & 3rd level support for both hardware and software/EUC operations • Install, configure and maintain workstations, hardware and software; OS • Install applications … procedures • Analyse incidents/request and contribute to our continuous improvement’s ethos Experience: • At least 3-5 years’ experience as a Senior IT Support/Desktop Engineer (in an energy trader or top-tier hedge fund) • Expert in supporting a Microsoft environment; Windows OS, MS Office products • Expert … grasp of trading applications; Reuters, Bloomberg, ICE • Good understanding of cloud technologies; Azure, AWS • Very good communication skills, collaborative, inclusive (a background in VIP support) Technologies: • Microsoft OS; Win10/11 • Microsoft Office 2019 Suite, advanced Excel beneficial • SCCM • Active Directory • MS Exchange administration • PowerShell • VMWare • Citrix • Cloud; M365 more »

We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »

Role: Salesforce Business Systems Analyst Location: London/Bedfordshire (One day a week) Salary: £45,000 Are you a leading professional in your field of work? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and acutely specialist work environment … this job offers. This exciting Salesforce Business systems analyst for a great growing insurance firm. This offers fantastic prospects and benefits to any seasoned individual who wants to try their hand at a new environment. Ideal Candidate: Someone who considers themselves a salesforce SME Experience with FS/insurance … Strong novidea experience and have ITIL knowledge Strong analytic and communication skills Work with team in learning and providing support on the other business platforms If this sounds of interest to you, please ring or e-mail me a good time to organise a call more »

French/Fran ais/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor) , however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Putting a new service in place so … that there will also be some external support service for CR to back this person up. Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to … Responsible for the definition and execution of business implementation activities and closely involved with IT implementation activities, including appropriate training of Business and IT support teams. Candidate profile: You must have expert experience working with Charles River Fixed income experience is highly needed, along with equity experience, and swaps. more »

Mid-sized Asset Manager are looking to bring on an Application Support specialist, to focus on supporting their newly implemented Data Platform. Ideally you will have: Relevant industry experience - Asset Management/Insurance SQL experience Data Platform support experience (e.g Finbourne, Markit EDM, GoldenSource, Alveo, Murex, Aladdin etc. more »

leading figures in the mobile payment industry, Alipay+ brings more global business opportunities through reliable and pioneering solutions. What you’ll do: The Technical support team communicates articulately and probes intelligently to gain insight into the customers' experience and better understand any problems they may encounter. We fulfil a more »

New York, and Paris. This role is for London. We work in the office 4 days a week, 1 day from home. Responsibilities Trade support, including daily reconciliations of cash, positions, and trading activity. Liaising with counterparties and exchanges on daily issues. Build and maintain automated processes. Work with more »

entry-level opportunities in the world of FinTech or Trading? We are looking for ambitious and enthusiastic individuals with a keen interest in customer support and technology. Thinking of apprenticeships but don't want to limit your options? Considering university but not for you? Or maybe you want to … with a Market-Leading global Fintech company… this is the role for you. Team Overview Supporting our financial clients as part of the Application Support and Technical Client Management team, this is a fantastic opportunity for dynamic, career-focused people to join an expanding and forward-thinking technology company. … a point of contact for clients to ensure they derive the greatest possible value from the use of our software. Providing business critical technical support to our clients, who are high profile financial institutions, utilities and funds. Providing technical consultancy to our clients in areas like product configuration and more »

and supporting a range of business systems - from small bespoke solutions to large cross-function applications, as well as integrations between applications. Essential skills: support experience gained working in the IT department within the retail sector good understanding of a highly integrated retail environment experience of having supported MS … technical knowledge including Excel skills (including data manipulation) Previous experience of working with SaaS solutions/Data handing/manipulation/correction Flexibility to support out of hours remotely including weekends is essential. This is a hybrid role with an office base in central London. more »

First Rate is the UK’s largest supplier of foreign currency and a top 5 currency wholesaler globally. We are one of the foremost foreign exchange (FX) experts in the industry, with a multi-billion pound wholesale business and over more »