Analyst, End User Experience Engineer
- Hiring Organisation
- European Bank for Reconstruction and Development
- Location
- London, UK
role will be diligent in following agreed principles, practices and tooling, to ensure that EBRD systems, people and data remain safe and secure. Drives User Experience: The Analyst understands that our goals are to meet our user needs. Taking a user centric approach to their work … feature requests or more integrated engineering solutions, drives engagement and strengthens the partnership approach we have built with business teams. Supports the resolution of user-reported incidents by assisting with troubleshooting across laptops, desktops, mobile devices and peripherals, following established service guidelines. Contributes to hardware diagnostics, repairs, upgrades ...