skills and ability to explain technical concepts to non-technical staff Adaptability to changing priorities and ability to work under pressure Technologies Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, VideoConferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows 10/11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive More ❯
systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, videoconferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands More ❯
systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, videoconferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands More ❯
support tasks with exposure to 3rd line support. The role covers desktop and network support, cloud platforms, and endpoint management. Key Responsibilities Provide daily support for desktops, networks, telephony, videoconferencing, and mobile devices Monitor and maintain local IT infrastructure, including backups, storage, and virtualisation Support cloud and collaboration tools: Azure, Microsoft 365, Citrix, Intune, Teams/Zoom More ❯
on infrastructure projects Strong infrastructure engineering background within an on-premises environment Proven experience with Cisco networking and small global networks VMware and Firewall technology expertise Microsoft 365 administration Videoconferencing and telephony support Windows 10/11, Active Directory, SharePoint The successful candidate will have excellent communication skills, strong problem-solving abilities, and experience working in a More ❯
systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, videoconferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands More ❯
support in the local office (office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment More ❯
support in the local office (office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment More ❯
and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands-on support for computer systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide … EMEA region. Configure, install, and troubleshoot all standard software applications on laptop computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/videoconferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Harvey Nash Group
and applications Knowledge of Ricoh Printers and voice/network architectures Understanding of TCP/IP protocols, cabling, WAN/LAN architecture Knowledge of Avaya IP Telephony and Polycom VideoConferencing Industry-recognized qualifications such as MCSA Windows 7/10, MCSE, MOS Knowledge of Apple Desktop/Laptop/OSX is an advantage ITIL Foundation certification is More ❯
equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and VideoConferencing, Meeting Room Booking Systems, for audio visual conference calls meetings plus the integration of MS Teams meetings and Cisco Webex, Zoom calls and print solutions To provide More ❯
tools. Also, the support of London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as videoconferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be … preferable. Experience troubleshooting and resolving hardware problems and conflicts. Proficiency with Windows 10/11, MS Office 365 and other standard office automation products. Experience with Poly and Cisco videoconferencing technology and other industry standard collaborations tools such as Zoom and MS Teams. Strong verbal communication skills: ability to work well in a team environment, organize multiple More ❯
include: Day-to-day support for hardware and software issues (Windows 11, Microsoft Office Suite, iManage, Citrix, Zoom, WebEx, Teams, etc.) Troubleshooting PC, network, and VOIP-related problems Supporting videoconferencing and AV setups in meeting rooms Managing IT assets and following ITIL-aligned processes via the firm’s ticketing system (ServiceNow) Assisting with remote support, including mobile More ❯
include: Day-to-day support for hardware and software issues (Windows 11, Microsoft Office Suite, iManage, Citrix, Zoom, WebEx, Teams, etc.) Troubleshooting PC, network, and VOIP-related problems Supporting videoconferencing and AV setups in meeting rooms Managing IT assets and following ITIL-aligned processes via the firm’s ticketing system (ServiceNow) Assisting with remote support, including mobile More ❯
Experience of Microsoft 365 and Microsoft Intune Working Experience of Vulnerability and Patch Management of Endpoint Devices. Ability to provide technical desktop service, and managing hardware, software, networking and videoconferencing related matters; High level of customer service and excellent communication skills; The ability to work to tight deadlines Work with hardware vendors to resolve equipment failures/ More ❯
DNS, DHCP in a TCP/IP environment Asset and license tracking (via CMDB) Assist with conference room meetings including WebEx, Zoom kits, Ring Central, Microsoft Teams and similar videoconferencing tools Required Skills/Experience 2+ years’ supporting Microsoft OS, Office 365, collaboration software and experience with desktop builds 2+ years’ demonstrated performance as an administrator for More ❯
end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team More ❯
Teams Room (MTR) Image deployment using SCCM and Autopilot Manage laptop AV/endpoint security (McAfee, Cortex XDR) Upgrade old assets from Windows 7 to Windows 10 Support MTR video conferences for meetings and events Coordinate with vendors for hardware/spare replacements Manage support queues to meet SLAs Work independently and as part of a team Communicate effectively More ❯
user accounts, reset passwords, create groups etc. including basic Security and Distribution Group administration. Experience with Azure AD will be an advantage. Setting up and supporting a modern workplace videoconferencing solution Supporting iOS and Android devices, including the use of an MDM solution for policy management Experience of supporting a networked, multi-function printer estate Experience of scripting, orchestration and More ❯
/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP, DHCP, DNS Handling videoconferencing support (Teams, Zoom) Working closely with the security team on system alerts and best practices Supporting users with mobile devices (iPhone, iPad, Android) Actively participating in infrastructure More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP, DHCP, DNS Handling videoconferencing support (Teams, Zoom) Working closely with the security team on system alerts and best practices Supporting users with mobile devices (iPhone, iPad, Android) Actively participating in infrastructure More ❯
Service checks Accountable for triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, videoconferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles Responsible for More ❯
essential. A minimum of two current professional certifications in relevant networking technologies (e.g., switching, routing, firewalls, load balancing), or equivalent demonstrable experience. Preferred Experience Background in the media, entertainment, video distribution, or broadcast industries. Experience with data centre and cloud networking technologies (AWS, Azure, or hybrid models). Familiarity with a range of vendor technologies (e.g., Cisco, Juniper, Arista … . Proficiency in using network diagnostics and monitoring tools such as OPNET, SevOne, or Cisco Works. Knowledge of wireless networks, VoIP systems, and videoconferencing platforms. Additional Information This role will occasionally require travel to EMEA-based office and data centre locations. Some out-of-hours support may be necessary to troubleshoot incidents or oversee time-sensitive implementations. More ❯
efficiently and professionally Provide incident and trend analysis, identifying and advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support videoconferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow, including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office More ❯
