14 of 14 Permanent Customer Service Jobs in Middlesex

Service Desk Administrator Location: Uxbridge Salary: £29,000 – £30,000 Contract Type: Permanent Are you a confident and proactive administrator with exceptional customer service skills? Our client, a well-established and friendly business based in Uxbridge, is looking for a bright and highly organised Service Desk Administrator to join their collaborative team. This is a fantastic … opportunity for someone who thrives in a fast-paced, phone-based environment and enjoys a mix of customer service and administration. If you’ve got a background in a busy office or customer support role and enjoy staying on top of the details, this could be the perfect fit! Key Responsibilities: Responding to incoming calls and emails … in line with service level agreements Logging service requests, issues, and enquiries accurately on the system Generating and following up on customer quotes Creating and updating service contracts Closing service reports and booking engineer visits Coordinating product returns and tracking items Managing stock and inputting adjustments as needed What We’re Looking For: Confident telephone More ❯

Service Desk Administrator Permanent Uxbridge £30,000 This is a brilliant opportunity for a candidate with supreme office administration/customer service experience, ideally working with Engineers. Working for a business who have a fantastic company culture and is highly supportive, you will work in the Customer Care Team taking calls regarding Engineer attendance. This role … sits within the company’s service team so candidates will need to have excellent telephone manner and 5* customer service skills, as well as strong data entry skills. Role requirements: Answering inbound calls and responding within agreed SLA’s Respond to emails received in the service inbox Creating quotes Closing service reports Creating and managing … returns Manage stock adjustments Creating contracts Logging calls for Engineers attendance Candidate requirements: Strong customer service skills Good data entry skills Highly organised and able to work in a fast-paced environment Working knowledge of Salesforce and MS Excel would be advantageous What You Need to Do Now: If this sounds like the role for you, don’t More ❯

actively develop new accounts in line with the location and company strategy and objectives. Take full accountability for the profitability, product mix, account penetration and growth of your own customer portfolio. Proactively attain customer and market knowledge to ensure commercial expertise is up to date and utilised consistently and effectively to gain competitive edge. Know your competition Main … responsibilities/Key goals Grow and maintain new and existing relationships with customers by consistently providing a proactive added value service – offering solutions/products/service/support as appropriate Build effective working relationships and rapport with all key players within the customer organisation – owners, estimators, project managers, sales and other within the customer organisation. … Lotus Notes, etc. Good understanding and proficient use of Microsoft Excel. Manage PC filing, other paperwork, processes and engage relevant internal support to provide an efficient and timely sales service to all customers. Work management – Manage and prioritise your time to provide 1st Class Customer Service. Rapid, timely and accurate quotations, quotation follow ups, responses to customer More ❯

and assigning them to the relevant on-site estate and facilities team/contractor(s) through an effective triage process in line with agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), PO/order raising, updating of RAMS and total end to end maintenance and estates resolution using the Planon software. Duties/overview include Helpdesk Management … Oversee the shared Helpdesk inbox, ensuring all queries and work orders are logged, prioritised, and actioned appropriately. Liaise with customer-facing teams to ensure accurate and up-to-date information is recorded and accessible. Procurement & Financial Tracking Raise and track purchase orders, monitor invoices to ensure alignment with services delivered, and resolve discrepancies. Assist with stock level management to … liaise with contractors and internal teams to identify causes and implement remedial actions. Stakeholder Engagement Maintain excellent relationships with site teams, contractors, and building occupants. Ensure effective communication and customer service standards are upheld, providing regular updates and feedback to stakeholders. Systems Support Assist the Systems Manager in generating reports and dashboards that reflect current workloads, performance metrics More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions … to resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - RGC Located: Middlesex/Hertfordshire Package: Competitive Salary, benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including the maintenance and repair of Ricoh Graphic Communication and Print products. To ensure customers receive a satisfactory service in line with agreed service level … agreements. Provide a technical service for both installation and de-installation of Ricoh Graphic Communication products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made. Responsible for the timely escalation of technical problems as specified within Service processes, to ensure the More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - RGC Located: Middlesex/Hertfordshire Package: Competitive Salary, benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including the maintenance and repair of Ricoh Graphic Communication and Print products. To ensure customers receive a satisfactory service in line with agreed service level … agreements. Provide a technical service for both installation and de-installation of Ricoh Graphic Communication products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made. Responsible for the timely escalation of technical problems as specified within Service processes, to ensure the More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

Are you a relationship focused professional looking for your next challenge? Do you thrive on building strong client relationships and delivering exceptional customer experiences? Are you passionate about supporting hospitality operations and technology solutions across the UK? Keep reading! I am currently recruiting for a Customer Support Executive to join a well-established and growing technology business in … the hospitality sector. Based on-site with a major client, this is a client-facing role offering a mix of account management, customer support, and technology troubleshooting, with strong development opportunities. Responsibilities: As a Customer Support Executive, you will:• Act as the primary on-site contact for the client and their partner.• Build and maintain strong working relationships … ensuring smooth day-to-day operations.• Manage client needs, delivering a consistent, high-quality service experience.• Provide first-line technical support and troubleshooting for hospitality technology systems.• Carry out regular checks, preventative maintenance, and operational updates.• Collaborate closely with internal teams to maintain service consistency.• Travel to other UK and European client sites when required for on-site More ❯