Customer Service Jobs in Middlesex

Customer Service
South East > Middlesex

The table below provides summary statistics for permanent job vacancies advertised in Middlesex requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 46 31 23
Rank change year-on-year -15 -8 +2
Permanent jobs citing Customer Service 15 12 10
As % of all permanent jobs advertised in Middlesex 5.02% 5.24% 7.94%
As % of the Processes & Methodologies category 5.14% 5.58% 7.94%
Number of salaries quoted 2 11 10
10th Percentile £26,225 £30,050 £60,000
25th Percentile £27,313 £31,750 £60,688
Median annual salary (50th Percentile) £30,250 £35,000 £85,000
Median % change year-on-year -13.57% -58.82% +41.67%
75th Percentile £32,813 £37,500 -
90th Percentile £33,675 £38,750 -
South East median annual salary £32,000 £30,000 £33,500
% change year-on-year +6.67% -10.45% +3.08%

All Process and Methodology Skills
Middlesex

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Middlesex.

Permanent vacancies with a requirement for process or methodology skills 292 215 126
As % of all permanent jobs advertised in Middlesex 97.66% 93.89% 100.00%
Number of salaries quoted 13 60 111
10th Percentile £36,950 £30,000 £52,500
25th Percentile £57,500 £32,688 £71,875
Median annual salary (50th Percentile) £62,500 £44,657 £85,000
Median % change year-on-year +39.95% -47.46% +70.00%
75th Percentile £66,250 £67,500 £102,500
90th Percentile - £90,000 £107,500
South East median annual salary £55,790 £50,000 £55,000
% change year-on-year +11.58% -9.09% -

Customer Service
Job Vacancy Trend in Middlesex

Job postings citing Customer Service as a proportion of all IT jobs advertised in Middlesex.

Job vacancy trend for Customer Service in Middlesex

Customer Service
Salary Trend in Middlesex

3-month moving average salary quoted in jobs citing Customer Service in Middlesex.

Salary trend for Customer Service in Middlesex

Customer Service
Co-occurring Skills and Capabilities in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (33.33%) Trello
Business Applications
1 5 (33.33%) Dynamics CRM
Cloud Services
1 5 (33.33%) Azure
1 5 (33.33%) Azure DevOps
1 5 (33.33%) Dynamics 365
1 5 (33.33%) Power Platform
2 1 (6.67%) Microsoft 365
Database & Business Intelligence
1 5 (33.33%) SQL Server
Development Applications
1 5 (33.33%) JIRA
General
1 8 (53.33%) Inclusion and Diversity
2 5 (33.33%) Finance
2 5 (33.33%) Social Skills
3 3 (20.00%) Law
3 3 (20.00%) Pharmaceutical
3 3 (20.00%) Telecoms
Job Titles
1 5 (33.33%) Developer
1 5 (33.33%) Dynamics 365 Developer
1 5 (33.33%) IT Manager
1 5 (33.33%) IT Services Manager
1 5 (33.33%) Lead
1 5 (33.33%) Service Desk Manager
1 5 (33.33%) Service Manager
2 3 (20.00%) Analyst
2 3 (20.00%) Business Systems Analyst
2 3 (20.00%) Senior
2 3 (20.00%) Senior Analyst
2 3 (20.00%) Senior Business Systems Analyst
2 3 (20.00%) Senior Systems Analyst
2 3 (20.00%) Systems Analyst
3 1 (6.67%) 2nd Line Support
3 1 (6.67%) IT Technician
3 1 (6.67%) Support Specialist
3 1 (6.67%) Technical Specialist
3 1 (6.67%) Technical Support
3 1 (6.67%) Technical Support Specialist
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
1 5 (33.33%) .NET Framework
Miscellaneous
1 3 (20.00%) PACS
Processes & Methodologies
1 11 (73.33%) Problem-Solving
2 10 (66.67%) Coaching
2 10 (66.67%) Mentoring
3 6 (40.00%) CRM
4 5 (33.33%) Agile
4 5 (33.33%) Code Quality
4 5 (33.33%) Continuous Improvement
4 5 (33.33%) Creative Thinking
4 5 (33.33%) Customer Retention
4 5 (33.33%) Data Privacy
4 5 (33.33%) DevOps
4 5 (33.33%) ITIL
4 5 (33.33%) ITSM
4 5 (33.33%) Project Management
4 5 (33.33%) Service Delivery
4 5 (33.33%) Service Management
4 5 (33.33%) Translating Business Requirements
5 3 (20.00%) Integration Testing
5 3 (20.00%) Issue Tracking
5 3 (20.00%) Workflow Analysis
Programming Languages
1 5 (33.33%) C#
Qualifications
1 5 (33.33%) Degree
Vendors
1 10 (66.67%) Microsoft