26 to 50 of 71 Permanent ITIL Jobs in the Midlands

operations, promptly reporting any issues. Your attention to detail will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building … clear and concise reports and documents Experience in a technical support/assurance environment or a similar customer-facing role Display strong understanding of ITIL methodology and disciplines. Excellent communication, leadership, and interpersonal skills Strong analytical, problem-solving, and decision-making skills Proficiency in Microsoft Office and other IT tools more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITIL Foundation Certificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client facing projects Working more »

successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at defining more »

and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving more »

focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »

You will have IT infrastructure experience, developed technical standards and be able to provide guidance on technical solutions. Key Requirements: A good understanding of ITIL & Agile methodologies. Minimum BEng Degree level of education, or equivalent experience Proven record of implementing, delivering and managing Infrastructure services using and best practices and more »

description. Person Specification Qualifications Essential Degree in relevant IT subject or equivalent experience Technical qualification such as MCSE, MCP, A+ etc Foundation Certificate in ITIL Experience Essential Experience of delivering complex IT support directly to customers Good Working Knowledge of Microsoft Windows and MS Office applications Experience of delivering IT more »

or equivalent level or equivalent experience delivering Digital services Good knowledge of the provision of health services Evidence of continuous personal and professional development ITIL Certification or relevant experience or working in an ITIL environment Desirable Project Management qualification, such as PRINCE II or experience of using structured project methodology more »

CIS - Risk and Compliance certification preferred CIS - CSM certification preferred CIS - Security Incident Response certification preferred CIS - Vulnerability Response certification preferred Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred. Bachelor's degree or equivalent combination of education and experience. Excellent collaboration skills including analysis, brainstorming, communication, teamwork. Self more »

Excellent working knowledge of SaaS applications, information security, user administration, databases and data storage systems. Experience with SuiteCloud/SuiteScript desirable. Firm grasp on ITIL and Prince2. Certified Practitioner or similar qualification in any of ITIL Practices (IT Infrastructure Library), Prince 2 Agile Foundation, NetSuite Certified Administrator/Developer. This more »

Infrastructure Technical Architect Up to £75k (DOE) + Bonus Staffordshire MSP ITIL SC Clearance (Only SC Eligibility is Essential) The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of more »

Technical Service Architect Up to £70k (DOE) + Bonus Staffordshire MSP ITIL SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV more »

integrate with 3rd party Management Software and troubleshoot any issues Additional benefits to this role include cross-training in BMC Discovery and sponsorship for ITIL training in the first year. If you have solid experience with ServiceNow Discovery and are eager to take on this rewarding opportunity, we would love more »

analytical and problem-solving skills, with the ability to manage multiple priorities and deliverables. You must have relevant certifications in IT services management (e.g. ITIL) and vendor management (e.g. CIPS) are preferred. Above all, youll have excellent verbal and written communication skills, with the ability to effectively engage with vendors more »

analytical and problem-solving skills, with the ability to manage multiple priorities and deliverables. You must have relevant certifications in IT services management (e.g. ITIL) and vendor management (e.g. CIPS) are preferred. Above all, you’ll have excellent verbal and written communication skills, with the ability to effectively engage with more »

related risks * Undergraduate or equivalent degree in information technology, computer science or a related discipline; and relevant professional certifications (eg CISA, CISSP, CCAK, CCSP, ITIL, COBIT) preferred The permanent opportunity for an IT Principal Auditor will pay a salary range of £60,000 to £70,000 plus bonus, benefits and more »

work related IT qualification * CompTIA A+ and N+ certification or an IT related relevant Diploma or equivalent industry qualification or experience * Azure Fundamental Certification * ITIL Foundation Certificate or equivalent Desirable * Technical IT Degree Qualification desirable * Office365 Desirable Qualification Experience Essential * Relevant experience gained working within an IT Service Desk/… equivalent 2nd line Level/Application/Customer support function * Office 365 experience * MS Teams experience * OneDrive experience Desirable * High level of understanding of ITIL processes and Service Management best practice framework * Experience providing application support within an ICT environment * Troubleshooting Office365 issues Additional Criteria Essential * Ability to communicate effectively more »

standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope more »

and CI/CD pipelines. Understanding of security standards and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy more »

IT projects. Experience with legal practice management software and familiarity with legal technology solutions is highly desirable. Relevant certifications such as CITM, CISSP, or ITIL are a plus. Technical Skills: Practical experience with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams. Active Directory Group Policy Windows Server Familiarity with more »

the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required Hit the Jackpot with Our Benefits Help@Hand – a physical more »

activities which may require reprioritisation to satisfy changing business needs Person Specification Education/Qualifications Essential Relevant IT qualifications Desirable Relevant IT qualifications including ITIL or simillar Knowledge Essential Relevant Knowledge Demonstrated Skills and Personal Qualities Essential Skills and Personal Qualities demonstrated Experience Essential Relevant industry and/or customer more »

ideally at an international level. Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. more »

IT Business Analyst/BRM - Birmingham Salary up to £51,000 + Plus 20x flex fund Hybrid working - 2 days per week onsite IT Business Analyst/BRM required for a leading client based in Birmingham. My client is currently more »