51 to 71 of 71 Permanent ITIL Jobs in the Midlands

Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending on experience) + … Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who … solutions Supporting IT colleagues with troubleshooting client PC issues Designing and implementing new technical processes and policies CANDIDATE REQUIREMENTS Familiar with working in an ITIL based organisation Excellent skills with Windows Server and Client Great understanding of networking, preferably Cisco A desire to learn new skills and provide excellent levels more »

service desk, helping to guide and support junior members of the team. In line with project delivery, you will produce documentation in accordance with ITIL standards. The role will be site-based at the company's Coventry head office, but you ill also have the chance to visit customer sites more »

in the event of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage … anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security ITIL Knowledge If you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting more »

IT Business Partner - Birmingham Salary up to £51,000 + Plus 20x flex fund Hybrid working - 2 days per week onsite IT Business Partner required for a leading client based in Birmingham. My client is currently seeking a IT Business more »

Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance more »

management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »

to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s reflected throughout our whole business. By respecting more »

knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical more »

information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITIL Foundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic and international more »

Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of … Interviews commence immediately for this role so please don't hesitate to apply! Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more more »

vSphere virtualisation and SAN storage. Experience working with public cloud, private cloud and hybrid models. Experience working with Amazon Web Services (AWS) cloud technologies. ITIL certification or a good understanding of ITIL principles (advantageous). If you're an experienced IT Infrastructure Engineer looking for a new challenge and the more »

practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in … Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. more »

Location: Birmingham/Remote working The starting salary is excellent and comes withcompany benefits including pension and private medical cover An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as they … is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role To support the IT Change & Configuration Management function to help reduce risk … Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork more »

Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with … that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity more »

user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITIL Foundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our client offers more »

for a reputable charity based in Corby. This hybrid role offers a unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective … resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service … Desk Manager or similar role. Strong knowledge and practical application of ITIL frameworks. Proficiency with JIRA or similar service management tools. Excellent leadership and team management skills. Strong problem-solving abilities and a customer-focused mindset. Benefits: Competitive salary range of £48,000 - £60,000. Flexible hybrid working arrangement. Opportunity more »

team. In this role, you will oversee a team of four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize … service delivery processes using ITIL frameworks. Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership more »

experience of supporting and working with enterprise SAP systems across key modules A working knowledge and understanding of application architecture and system interfacing principles. ITIL Foundation qualified or a demonstrable experience of the ITIL Service lifecycle. Excellent problem-solving skills. Business Analyst, or consultative skills, experience, working with customers to more »

Technical Service Architect | Up to £70k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV … Managed Service Provider background. You'll need to have a strong understanding of General Business Principles as well as an in depth knowledge around ITIL, with up to date Certifications. What We Are Looking Out For 5 years of experience in a Service Management, Delivery or Engineering role Excellent understanding … of ITIL Frameworks Understanding of General Business Principles and Business Economics Experience in a Defence setting (No essential but highly advantageous) Strong understanding of Architecture Principles Strong IT Infrastructure Technical Background All applicants must either have or be able to obtain SC and/or DV Clearence. They will put more »

Service Desk Team Lead | Up to £45k (DOE) + Bonus | Stoke-on-Trent | MSP | ITIL | O365 | VMware | Windows Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV clearance … through the process but you must be eligible for it to be considered for the role. Skills We Are On The Look Out For ITIL Strong Service Desk Experience (Management experience not essential but advantageous) Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter Windows Server Office 365 Endpoint Management … for this role so please don't hesitate to apply! Service Desk Team Lead | Up to £45k (DOE) + Bonus | Stoke-on-Trent | MSP | ITIL | O365 | VMware | Windows Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do more »

you most be eligible for it to be considered for the role. Skills We Are On The Look Out For O365 Windows Server VMware ITIL Active Directory Azure Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately more »