76 to 100 of 115 Permanent Service Delivery Jobs in the Midlands

Role Overview: We're looking for an experienced data leader who can promote a data-driven culture and collaborate with senior leadership to enhance service delivery and client satisfaction through data and AI. Also, consult with customers to generate upsells for product innovation. Interested? Please apply with your more »

an ICT environment and project managing IT and electronic installations and systems. Experience of procuring and project managing new systems Demonstrable experience in managing service contracts. Demonstrable experience in effective application and use of complex computerised software and hardware Demonstrable track record and ability in effective management of contracts … OTHER Essential Awareness of the needs of mental health clients and ethnic minorities Committed to the effective and efficient running of the department and service delivery. Full Driving Licence and insurance for business use Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship more »

people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »

Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service … unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices … to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of four, ensuring … the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer … Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

and offers a competitive salary. The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the … role: Lead and develop a high-performing ICT team, providing direction and resources for exceptional service delivery. Drive improvements in customer experience and operational efficiency through the adoption of emerging technologies. Manage ICT contract procurement processes and maintain a thorough understanding of equality issues in employment and service more »

and support the successful candidate in their new role. Job description Job responsibilities JOB SUMMARY To work as an autonomous practitioner, responsible for the delivery of advanced nurse practitioner services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient … compliance, undertaking audit as necessary c. Monitor and ensure the safe storage, rotation and disposal of medicaments d. Participate in local initiatives to enhance service delivery and patient care e. Support and participate in shared learning within the practice f. Develops an area of specialist interest, taking the … and share good practice. This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service more »

be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery. For more information on this role please see the attached support information. This will give you a better overview of the job role … a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the … their clinical teams. Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) QCF Business Administration Level 3 QCF Customer Service Level 3 Knowledge and Skills Essential Articulate with excellent communication/customer care skills both written and verbal demonstrating sympathy and compassion Ability to more »

satisfaction through effective communication and problem-solving Work closely with the underwriting, credit, and operations teams to ensure smooth processing of transactions and exceptional service delivery Prepare and present proposals, negotiate terms, and close deals with clients. Ensure all documentation and agreements comply with company policies and regulations … and services. Skills & Experience required: Minimum of 2 years sales experience within a secured lending or residential mortgage market Proven track record of sales & service Experience working with B2B & B2C clients, including intermediaries, brokers, and direct borrowers within a secured lending background Strong understanding of bridging and development finance more »

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

Rata £22,682 to £24,500 (Dependent On Experience & Qualifications) Hours: Part time & Full time considered. What we offer you Generous holidays (additional long service entitlements) NHS pension and long service recognition NHS Discounts (Blue Light Card) Career opportunities Role specific training and ongoing development Great team environment … alongside existing Community Link Workers (Social Prescribing), Care Coordinators, a Mental Health Worker and a PCN Clinical Compliance Lead. You will help provide a service that focuses on personalised care planning for each patient who requires this level of practical or emotional support. Build trust with the person and … wider practice teams to improve SPLW referral suitability and effectiveness Establish and maintain comprehensive data and evaluation systems Produce quarterly reports in relation to service delivery and progress Partake in audit as directed by the PCN Clinical Director Take referrals from and make referrals to a wide range more »

their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »

Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st … systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like to work for? Were a local housing … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

Job summary Previous candidates need not to apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of information systems by the … also participate in an on-call rota with other members of the team Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end users … equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a service delivery function Influencing the application of IT more »

To provide first line helpdesk support to Pathology system users. Analysing and resolving complex problems and queries taking appropriate action to maintain an optimal service or logging them with 3rd party support organisations and informing the Pathology IT Manager if the problem is not resolved within the service … are fully briefed on the system and system faults. To assist in the daily operations in the Pathology IT support team ensuring a quality service through appropriate action taken to optimise the service to users in line with the overall business needs and organisational requirements. To carry out … and giving of information. Qualifications Essential Good Standard of General Education to A level standard or equivalent. Desirable ECDL or equivalent knowledge Diploma in Service Delivery or IT Customer Service or equivalent demonstrable experience to the same level. Disclosure and Barring Service Check This post is more »

to be highly motivated and enthusiastic to supervise, teach and support your team of Imaging Department Assistants. The Imaging Directorate provides 24/7 service delivery, and we are continually investing in the upgrade and modernisation of our imaging equipment. We have a solid support network of staff … to maintain a professional) and courteous conduct in difficult/contentious situations *Keen to learn and able to use own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https:// more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

responsible for advisory services to infrastructure clients in the UK and beyond. You will focus on areas such as (regulatory) business planning, asset strategy, service delivery, risk management, and asset management maturity (ISO55001). You will also provide support to the wider business in asset management best practice. … and home. You will be required to travel to client offices 2 days a week. Key responsibilities include; Work with senior management on project delivery Own and develop great relationships with senior client stakeholders Support Director and Associates on identifying opportunities and the development of proposals for future commissions more »

mapping and Geomatic surveying. They focus on larger scale projects using the latest digital technology. Their mission is to deliver a professional and personal service, regulated at all times by RICS controls and underpinned by strong ethical. They strive to lead the market in digital surveying and service delivery adding value to their customers at every stage of the mapping and surveying journey through an agile and dynamic approach. As a Utility Surveyor, your role will involve supporting Senior Surveyors and Project Managers to conduct surveys in a variety of different environments. The types of survey more »

FIELD SERVICE ENGINEER - ANNUAL PACKAGE of £60,000 PLUS : CRANES & LIFTING EQUIPMENT – WEST MIDLANDS - UP TO £42,000 BASIC SALARY + OVERTIME (£18,000) COMPANY VEHICLE AND BENEFITS - STRUCTURED TRAINING AND PROGRESSION: Are you a qualified engineer who has hands-on experience with any lifting equipment? Who is looking … Who have a track record of developing their staff? If the answer to the questions is yes, then this is the role for you. Service Engineer role with a focus on Cranes and Conveyors, covering the West Midlands. You will benefit from a stable organization, who train their staff … depending on experience. Lots of overtime with an average extra of £18,000 overtime pay annually across the existing team members. Main Accountabilities: Field Service role – covering the West Midlands PPM maintenance of cranes Breakdown maintenance and fault finding Installation of new kit Inspection of lifting equipment Clear customer more »

exciting and rewarding opportunity is available within the North Lincs and NHS Talking Therapies Care Group for a highly organised, productive and enthusiastic Continuous Service Improvement Manager , who will be a key driver for change and transformation directly in the Care Group and the wider Trust. Suitable for an … services and process improvement, the successful applicant will have outstanding communication, analytical and influencing skills and be able to establish strong working relationships to delivery key priority programmes aligned with the Trusts Clinical Strategy and 28 Promises. To be a key driver for change and transformation on behalf of … an active role in managing the scope, objectives and priorities for the programmes. Main duties of the job Engaging at the front line of service delivery with staff to deliver service improvement, change and transformation coordinated by the Clinical Leadership Executive, with support from the central Change more »

Job Title: Planning Coordinator Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

leadership to the Specialist Haemostasis and Flow Cytometry section at our Birmingham Children's hospital. The Children's site provides a paediatric and neonatal service including diagnosis of leukaemia, haemoglobinopathies and bleeding disorders plus providing an acute service for ED, Intensive Care Unit (PICU) and support of cardiac … take the department forwards, with some major projects in progress such as the introduction of a new LIMS across the region and help shape service delivery. Appointment to Band 7 would require good theoretical and technical competence of specialist haemostasis assays together with some experience of management support. Flow … the job Under the direction and working together with the Section Head, you would be supporting the leadership and management of theSpecialist Haemostasis laboratory service delivery: 1. To help support service delivery and development of the Specialist Haemostasis and Flow Cytometry section. 2. To help support more »

ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM … that the logistical requirements of IT Equipment is maintained (orders, site and location, required equipment) to ensure efficiency of installations for planned\unplanned work. Delivery and if required, installation of IT equipment which requires minimum technical setup such as mice, keyboard, headset,camera, monitor or that have been prior … configure by a member of the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing more »