1 to 4 of 4 Permanent Support Manager Jobs in the Midlands with Remote Work Options

IT Support Manager Location - Birmingham - Hybrid Salary - £50,000 - £60,000 + Excellent benefits/Bonus Role purpose: The IT Support Manager will lead a team of international IT Support Engineers. The team is responsible for the provision of all aspects of IT Support … while also delivering high quality BAU support. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when required, and take ownership of any escalations. Key Responsibilities: Managing the day-to-day … support operations for our international offices and EUC estate (Laptops, Peripherals and Mobile devices). Assist the ITSM Manager with the End User Device strategy. Asset management, including procurement and issuing through to tracking and processes. Supporting and enhancing the JML (Joiners Movers and Leavers) process. Ensure the more »

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … tailored support and guidance. As the Helpline and Support Manager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service … to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service. Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … members of the team by looking at commercial opportunities. The ideal candidate will have worked in the construction environment as a building survey, asset manager or construction project management and have worked within the public sector or housing associations. This is a brilliant role for someone to work in more »