Permanent Support Manager Jobs in the Midlands

1 to 12 of 12 Permanent Support Manager Jobs in the Midlands

Technical Support Manager - Facades

Birmingham, West Midlands, United Kingdom
Bennett and Game Recruitment LTD
A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
Employment Type: Permanent
Salary: £50,000
Posted:

Customer Support Manager, Amazon Freight EU

Coalville, England, United Kingdom
Amazon TA
passion behind Amazon. Department AF Ops Overview Amazon Freight Operations (AF Ops) is the Pan- European central control center for Amazon Freight's Shipper Support and Transportation Execution. The team is responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with support … critical role in ensuring the smooth functioning of Amazon Freight's European transportation network and have direct impact on Shipper Experience. Overview of Customer Support Manager, AF The Customer Support Manager manages a large team responsible for 24x7 frontline operations for both Inbound and Off-Amazon … for an entire group or department, or a major piece of a larger cross-company product or project. - Serve as escalation point for shipper support leads. - Making the correct trade-offs between schedule, resources, and scope in order to deliver on customer promise. - Identifying and evaluating potential risks/ more »
Employment Type: Full Time
Posted:

ICT Supplier Support Manager

Birmingham, England, United Kingdom
Gleeson Recruitment Group
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »
Posted:

Customer Support Manager, Amazon Freight EU

Coalville, England, United Kingdom
Amazon TA
to hire an exceptional people leader to build and manage a highly complex operations team for Amazon Freight’s Business Compliance team. The Customer Support Manager manages a large team responsible for 24x7 frontline operations for both Inbound and Off-Amazon transportation. They work in a cross-functional … for an entire group or department, or a major piece of a larger cross-company product or project. • Serve as escalation point for shipper support leads. • Making the correct trade-offs between schedule, resources, and scope in order to deliver on customer promise. • Identifying and evaluating potential risks/… complementary to our existing network. Amazon Freight Operations Amazon Freight Operations (AF Ops) is the Pan- European team that handles Amazon Freight’s Shipper Support and Transportation Execution. We are responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with support more »
Employment Type: Full Time
Posted:

Support Manager

Derbyshire, England, United Kingdom
Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
Posted:

Technical Support Manager

Ashbourne, Derbyshire, East Midlands, United Kingdom
IAP Recruitment LTD
Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Suppo... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Helpline and Support Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
MND Association
We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … tailored support and guidance. As the Helpline and Support Manager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service … to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service. Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Operations Support Manager

Worksop, Nottinghamshire, East Midlands, United Kingdom
Premier Foods
in Worksop, where we make iconic brands including Bisto, Oxo and Batchelors, are recruiting for someone with previous manufacturing management experience to provide operational support to the Site Operations Manager and Centre Managers. Your main role will be to support them to drive standardisation across all four … a new operations structure. You will also coach our Shift Leads to enable them to undertake additional responsibilities in the absence of a Shift Manager, and support them with their development journey to becoming future Managers. Health and Safety across the site is paramount, so your role will more »
Employment Type: Permanent
Posted:

Technical Specification Support Manager Ventilation Products

Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support Manager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Specification Support Manager Ventilation Products

Rugby, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors more »
Employment Type: Full Time
Posted:

Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
Posted:

Technical Support Manager

Ashbourne, Derbyshire, East Midlands, United Kingdom
IAP Recruitment LTD
Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to more »
Employment Type: Permanent
Salary: £45,000
Posted:
Support Manager
the Midlands
10th Percentile
£33,500
25th Percentile
£43,860
Median
£50,000
75th Percentile
£50,000
90th Percentile
£61,625